a skilled Systems Administrator to join a growing IT team for one of our well respected clients. This role is ideal for someone with solid experience supporting users, managing Microsoft365 environments and maintaining IT infrastructure. Key Responsibilities: Provide technical support to users across the business Manage and support Microsoft365 applications including SharePoint … connectivity. Install, configure, and maintain computer hardware and software systems. Skills and Experience Required Proven experience in a similar Systems Administrator or IT Support role Strong working knowledge of Microsoft365, including SharePoint and Teams Experience with Windows Server environments (preferably Windows Server 2022) Desirable Experience with firewalls and general network administration If this role sounds of More ❯
a skilled Systems Administrator to join a growing IT team for one of our well respected clients. This role is ideal for someone with solid experience supporting users, managing Microsoft365 environments and maintaining IT infrastructure. Key Responsibilities Provide technical support to users across the business Manage and support Microsoft365 applications including SharePoint … up and manage Exchange mailboxes Administer security and endpoint management Skills and Experience Required Proven experience in a similar Systems Administrator or IT Support role Strong working knowledge of Microsoft365, including SharePoint and Teams Experience with Windows Server environments (preferably Windows Server 2022) Desirable Experience with firewalls and general network administration Our client is moving quickly More ❯
Hebburn, Tyne and Wear, England, United Kingdom Hybrid/Remote Options
Zenith People LTD
People are looking to recruit an experienced AI Trainer. This role is responsible for developing and delivering innovative AI training programmes, with a focus on embedding AI technologies like Microsoft365 Copilot into organisational processes through structured skills bootcamp and apprenticeship delivery models. The Trainer will support digital transformation by upskilling individuals to become in-house digital … blend of face-to-face workshops and ongoing consultancy-style support aligned to apprenticeship standards. Role responsibilities and requirements: Design and deliver comprehensive AI training programmes, including high-level Microsoft365 Copilot leadership workshops and wider AI integration pathways. Create and maintain high-quality training materials such as presentations, user guides, integration roadmaps, and case study-based … prompt engineering, AI risk mitigation, ethical considerations, and change leadership to ensure responsible, scalable adoption. Align learning delivery with organisational needs, helping teams to build AI adoption roadmaps, configure Microsoft365 Copilot, and extend functionality using Power Platform and Azure AI. Monitor learner progress to ensure learning continues and learners achieve in a timely manner. Ensure systems More ❯
Equinox House Silver Fox Way, Cobalt Business Park, Newcastle Upon Tyne, England
CYBIT LIMITED
and thorough manner. This may include using technologies such as Windows, Active Directory, 365 and Citrix Training Why choose our Azure Cloud Support Specialist apprenticeship? The new Microsoft Azure Cloud Support Specialist Level 3 programme has been designed in partnership with Microsoft to build Azure cloud capabilities in your organisation. This new Microsoft apprenticeship is … part of QA's drive to support Microsoft’s Get On 2021 campaign, a five-year initiative to help 1.5 million people build careers in technology and help 300,000 connect to tech job opportunities. QA’s Azure Cloud Support Specialist Level 3 apprenticeship programme enables the apprentice to: Learn on-premises and cloud-enabled technologies and services Learn … technical content that aligns with and is relevant to employers and the market Gain an Azure Fundamentals Qualification and a Microsoft365 Fundamentals qualification Get an introduction to Windows, Linux and PowerShell Tools and technologies learned: Learners will learn to use Microsoft Azure, Microsoft365, Windows 10, AWS, Linux, PowerShell. Broader Business Engagement More ❯
The Exchange, Suite B Maingate, Kingsway North, Gateshead, England
CHURCHILL CONTRACT SERVICES GROUP HOLDINGS LIMITED
as part of the apprenticeship Follow all company policies and procedures, including data protection and security best practices Training Why choose our Azure Cloud Support Specialist apprenticeship? The new Microsoft Azure Cloud Support Specialist Level 3 programme has been designed in partnership with Microsoft to build Azure cloud capabilities in your organisation. This new Microsoft apprenticeship is … part of QA's drive to support Microsoft’s Get On 2021 campaign, a five-year initiative to help 1.5 million people build careers in technology and help 300,000 connect to tech job opportunities. QA’s Azure Cloud Support Specialist Level 3 apprenticeship programme enables the apprentice to: Learn on-premises and cloud-enabled technologies and services Learn … technical content that aligns to and is relevant to employers and the market Gain an Azure Fundamentals Qualification and a Microsoft365 Fundamentals Qualification Get an introduction to Windows, Linux and PowerShell Tools and technologies learned: Learners will learn to use Microsoft Azure, Microsoft365, Windows 10, AWS, Linux, and PowerShell. 90% of More ❯
Blyth Riverside Business Park, Blyth, Northumberland, England, United Kingdom
Jackson Hogg - Tech
Essential Criteria: Experience: Minimum 2–3 years in an IT support or technician role. Technical Skills: Installation, configuration, and maintenance of desktops, laptops, and mobile devices. Application support, including Microsoft365, Windows OS, and other business applications . Basic network troubleshooting (Wi-Fi connectivity, IP issues, etc.). User account management in Active Directory and Entra ID … Service: Excellent communication skills with the ability to assist non-technical users. Work Ethic: Proactive, well-organized, and capable of working independently. Desirable Criteria: IT-related certification ( CompTIA A+, Microsoft Certified, ITIL Foundation ) or a relevant degree. Experience in Manufacturing/Engineering environments. Basic scripting knowledge ( PowerShell, Python ) for automation. Exposure to cloud technologies ( Azure ). Key Responsibilities: Install … configure, and support IT hardware, including computers, laptops, mobile devices, and peripherals. Provide first-line IT support, responding to helpdesk tickets and troubleshooting issues. Support business applications, including Microsoft365 and Windows OS . Perform basic network troubleshooting ( Wi-Fi, connectivity, and IP issues ). Manage user accounts across various IT systems ( Active Directory, Entra ID ). More ❯
Essential Criteria: Experience: Minimum 2–3 years in an IT support or technician role. Technical Skills: Installation, configuration, and maintenance of desktops, laptops, and mobile devices. Application support, including Microsoft365, Windows OS, and other business applications . Basic network troubleshooting (Wi-Fi connectivity, IP issues, etc.). User account management in Active Directory and Entra ID … Service: Excellent communication skills with the ability to assist non-technical users. Work Ethic: Proactive, well-organized, and capable of working independently. Desirable Criteria: IT-related certification ( CompTIA A+, Microsoft Certified, ITIL Foundation ) or a relevant degree. Experience in Manufacturing/Engineering environments. Basic scripting knowledge ( PowerShell, Python ) for automation. Exposure to cloud technologies ( Azure ). Key Responsibilities: Install … configure, and support IT hardware, including computers, laptops, mobile devices, and peripherals. Provide first-line IT support, responding to helpdesk tickets and troubleshooting issues. Support business applications, including Microsoft365 and Windows OS . Perform basic network troubleshooting ( Wi-Fi, connectivity, and IP issues ). Manage user accounts across various IT systems ( Active Directory, Entra ID ). More ❯
professional support across phone, portal and email Log and manage tickets with accurate notes, priority and status updates Diagnose and resolve Windows and macOS issues, printers and peripherals Administer Microsoft365 including SharePoint, OneDrive and Outlook Monitor Datto RMM, respond to alerts, perform remote remediations and patching tasks Set up new starters, user accounts and permissions, and … professionally What you will bring Excellent communication and a genuine customer service mindset Experience in an IT support role with ticket ownership and SLA awareness Hands on administration of Microsoft365, especially SharePoint, OneDrive and Outlook Confident troubleshooting on Windows and macOS Full UK driving licence and willingness to work on client sites regularly Desirable Server and … infrastructure exposure, for example Windows Server, AD, basic networking Experience with VoIP platforms Familiarity with Datto RMM or similar remote management tools CompTIA, Microsoft or ITIL certifications, or a plan to achieve them Benefits and support £300 per month car allowance Mileage reimbursed at 45p per mile Training plan toward field engineer duties and relevant certifications Supportive team culture More ❯
Newcastle Upon Tyne, Tyne and Wear, England, United Kingdom
Atrium Workforce Solutions Ltd
laptops, printers, and software. Evaluate new software and hardware solutions. Install and test new software. Inventory all software and hardware, ensuring the inventory is updated at all times. Administer Microsoft Windows Network, including modifications to user rights and adding or deleting users. Provide Microsoft365 administration and end-user support. Perform backup functions, monitor backups, and … liaise with HR to ensure the correct courses are made available. Relevant Functional/Technical Skills or Industry Experience: Experience with IT Service Desk Support. Knowledge of MicrosoftO365 and Desktop applications. Knowledge of Enterprise back-up software. Knowledge of Citrix environment. Experience working in a highly regulated environment. Knowledge of Microsoft SharePoint. This position may require some More ❯
Newcastle Upon Tyne, Tyne and Wear, England, United Kingdom
Reed
mobile, and virtual desktop environments (e.g., Citrix, VMware Horizon). Deploy and manage Windows OS images, software packaging, and patch management using tools like SCCM, Intune, or Autopilot. Support Microsoft365 applications and services, including Teams, OneDrive, and Exchange Online. Collaborate with the Service Desk and Infrastructure teams to resolve complex technical issues. Contribute to EUC projects … in device management. Document processes, procedures, and technical configurations. Skills & Experience Required: Proven experience in an EUC or Desktop Support Engineer role. Strong knowledge of Windows 10/11, Microsoft365, and Active Directory. Experience with endpoint management tools (e.g., SCCM, Intune, JAMF). Familiarity with virtual desktop infrastructure (VDI) and remote access technologies. Scripting skills (PowerShell More ❯
laptops, printers, and software. • Evaluate new software and hardware solutions. Install and test new software. • Inventory all software and hardware, ensuring the inventory is updated at all times. • Administer Microsoft Windows Network, including modifications to user rights and adding or deleting users. Provide Microsoft365 administration and end-user support. • Perform backup functions, monitor backups, and … things before moving on. • Action Oriented: Enjoys working hard; is action-oriented and full of energy for challenging tasks. • Experience with IT Service Desk Support. • Knowledge of MicrosoftO365 and Desktop applications. • Knowledge of Enterprise back-up software. • Knowledge of Citrix environment. • Experience working in a highly regulated environment. • Knowledge of Microsoft SharePoint. Click Apply now/contact More ❯
Newcastle Upon Tyne, Tyne and Wear, England, United Kingdom
Atrium Workforce Solutions Ltd
laptops, printers, and software. • Evaluate new software and hardware solutions. Install and test new software. • Inventory all software and hardware, ensuring the inventory is updated at all times. • Administer Microsoft Windows Network, including modifications to user rights and adding or deleting users. Provide Microsoft365 administration and end-user support. • Perform backup functions, monitor backups, and … things before moving on. • Action Oriented: Enjoys working hard; is action-oriented and full of energy for challenging tasks. • Experience with IT Service Desk Support. • Knowledge of MicrosoftO365 and Desktop applications. • Knowledge of Enterprise back-up software. • Knowledge of Citrix environment. • Experience working in a highly regulated environment. • Knowledge of Microsoft SharePoint. Click Apply now/Contact More ❯
GTS Engineer Salary: up to £42,000 plus benefits About the role We are hiring a GTS Engineer to strengthen operational resilience and business continuity across our Microsoft estate and core infrastructure. You will design, test and document recovery strategies, keep processes current, and present clear risk based recommendations to stakeholders. This role blends hands on engineering with ownership … of standards and audit readiness. What you will do Own business continuity and disaster recovery for Microsoft365 and Azure services, with defined RTO and RPO Run backup strategy and restorations, including immutable copies, off site retention and routine recovery tests Support infrastructure and architecture delivery across servers, storage, networking and identity Maintain risk and compliance records … to senior stakeholders with clear impact statements and cost benefit Partner with Security, Service Desk and Vendors to resolve incidents and close problems What you will bring Azure and Microsoft365 certifications or equivalent experience Proven delivery of disaster recovery, backup and restoration in enterprise or public sector settings Strong grasp of infrastructure and architecture fundamentals and More ❯
Team Valley Trading Estate, Gateshead, Tyne and Wear, England, United Kingdom
QA
IT and technology. Willingness to learn and develop skills. Good communication skills, both written and verbal. A helpful and patient attitude with a customer-focused approach. Basic knowledge of Microsoft Windows and Office applications. Good problem-solving abilities and attention to detail. Ability to work as part of a team and take direction. In addition, the following experience would More ❯
Newcastle Upon Tyne, Tyne and Wear, England, United Kingdom
Norton Rose Fulbright LLP
team and personal workloads as required throughout the day is essential. Candidates must have knowledge of supporting the majority of the following: Microsoft Windows 11 MicrosoftOffice365 or above iPhone devices - configuring and troubleshooting Printing solutions (desktop and MFD) Active Directory Dealroom/File transfer solutions Mimecast email management NexThink experience preferred iManage (or other More ❯
Newcastle Upon Tyne, England, United Kingdom Hybrid/Remote Options
RedRock Consulting
your local hub ✈️ Travel: Occasional travel for workshops/meetings 💸 Expenses: £2,000 budget available We’re looking for a Product Manager to support the delivery and development of Microsoft365 Copilot capabilities. This is a fantastic opportunity to drive adoption of a significant digital and AI transformations. Copilot is rapidly evolving, with strategic decisions to be … pinning across Office and desktop Support commercial, governance & rollout for persona-based training Gather and analyse use cases, success metrics & feedback Identify where additional capability/licensing is required M365 Copilot Work with directorates to analyse licence value, usage & data insights Monitor and optimise licence allocation and utilisation Ensure licence users meet access requirements & Terms of Use Support planning for … wider scaling of the solution Track new Microsoft features, assess impact & drive decision-making Who we’re looking for ✅ Experience in product management or digital delivery ✅ Knowledge of M365 and AI capabilities (desirable) ✅ Able to operate in complex, fast-paced environments ✅ Strong stakeholder and communication skills ✅ Data-driven decision-maker 📩 Interested? Apply or send a message to discuss further. More ❯
Newcastle Upon Tyne, Tyne and Wear, England, United Kingdom
Reed
ensure seamless service delivery. Mentor junior team members and contribute to process improvements. What We’re Looking For: Strong communication skills and a customer-first mindset. Solid understanding of Microsoft365, operating systems, and common business applications. Experience with remote support tools and ticketing systems. Ability to diagnose and resolve technical issues efficiently. A proactive approach to More ❯
Thornaby, Stockton-on-Tees, Cleveland, England, United Kingdom
Reed
best practices and disaster recovery plans Collaborate with internal developers and external IT partners What You’ll Need: Experience within a similar role Strong experience with Windows Server and M365 Proficiency in networking and monitoring tools Excellent troubleshooting skills and a proactive mindset More ❯
and develop teams. Resilience and adaptability in a fast-paced setting. Passion for customer service excellence. Desirable Experience in IT services or MSP environments. Familiarity with ticketing systems and Microsoft 365. Professional certifications (e.g., ITIL, MCP, Helpdesk Habits). Why Join? Be part of a collaborative and values-driven team. Opportunity to shape client experience and team culture. Work More ❯
framework, adopt PM best practices and adopt and approach which supports the ethos of continuous improvement. Position Qualifications Have or working towards recognised Project Management qualification Proficient in Office365, including MS Project Education: Educated to degree or Apprenticeship Level 6, or equivalent experience Experience: Essential - Proven experience in a change discipline and in-depth knowledge of PM More ❯
a small team of solutions architects, ensuring frameworks and standards are applied Technical Services – lead a team of technical engineers providing engineering services across EUC, data platforms, Network infrastructure, M365, Cloud hosting etc Project Management – oversee delivery of key IT initiatives in line with governance standards Support – lead a disparate team of field engineers providing hands-on support across various More ❯
Sunderland, Tyne and Wear, Tyne & Wear, United Kingdom
Tria
a small team of solutions architects, ensuring frameworks and standards are applied Technical Services - lead a team of technical engineers providing engineering services across EUC, data platforms, Network infrastructure, M365, Cloud hosting etc Project Management - oversee delivery of key IT initiatives in line with governance standards Support - lead a disparate team of field engineers providing hands-on support across various More ❯
Newcastle Upon Tyne, Tyne and Wear, England, United Kingdom
Nigel Frank International
Dynamics 365 CE Solutions Architect Newcastle-Upon-Tyne - Hybrid Responsibilities: Discovery Use your deep understanding of Dynamics 365 and collaborate with subject matter experts to: Understand client goals, challenges, and business needs. Lead discovery workshops to capture both functional and non-functional requirements across CRM, infrastructure, integration, and compliance. Design Translate client needs into smart, scalable … Skills & Experience: Strong expertise in Dynamics 365 CE/CRM and its role in driving business success. Experience with other Microsoft technologies including Power Platform, Azure, M365, and Active Directory. Ability to lead workshops, gather detailed requirements, and design client-centric solutions. Advanced Microsoft certifications in Dynamics 365 Sales, Marketing, or Customer Service. Proven … to translate complex ideas for non-technical audiences. Involvement in RFP responses and business development activities. Hands-on experience in technical consultant or architect roles focused on Dynamics 365 CE. Benefits: Private Medical, Dental, Enhanced Pension & More More ❯
Newcastle Upon Tyne, Tyne and Wear, England, United Kingdom
Nextech
efficiently. Skill requirements - MSP experience or a customer centric environment providing support. Excellent verbal and written communication skills Active Directory and GPO administration Exchange & Intune administration Excellent experience with Microsoft technologies Good general knowledge of networking and technologies: TCP/IP stack, concept of VLANs and firewalls, wireless configurations 2 years+ of 1st line technical helpdesk environment 2 years … 2nd line technical support environment Firewall Implementations -Fortigate/Cisco/Sonicwall/Watchguard Backup Solutions - Azure/Veeam Virtualisation - Hyper-V, VMware, AVD, RDS In-depth Knowledge of O365 suite & MFA Able to answer general Networking questions. What We Offer - Competitive salary and benefits package. Opportunities for professional development and career progression. A supportive and collaborative work environment. Regular More ❯
them through to completion in a fast-paced environment. The successful candidate will bring strong technical expertise, problem-solving skills, and the ability to collaborate across multiple teams. From Microsoft environment upgrades … to AV systems, infrastructure migrations and service desk escalations, no two days will be the same. What you’ll be doing: Leading enterprise-scale Microsoft upgrades (Windows, Office365) Managing AV tech across meeting spaces with a focus on quality and reliability Providing 3rd line support and mentoring junior IT staff Troubleshooting and resolving complex infrastructure issues … and system migrations Contributing to process improvement and knowledge sharing What we’re looking for: 5+ years in a 3rd line IT support or similar role Strong knowledge of Microsoft technologies and enterprise IT systems Experience with AV, cloud environments (private/public), and ITIL processes Ability to juggle multiple projects with excellent communication skills Desirable: Azure, VMware/ More ❯