25 of 25 Microsoft 365 Jobs in the North East

improvement of core IT infrastructure and cloud services. The role focuses primarily on on-premise infrastructure, networking, and security, with additional responsibility for supporting Microsoft Azure and Microsoft 365 environments. The successful candidate will help maintain a secure, reliable, and high-performing infrastructure environment, while also … service desk staff where required. Key Responsibilities Manage and maintain core IT infrastructure, including Windows Server environments, Active Directory, and enterprise networking. Support Microsoft Azure and Microsoft 365 services where required. Maintain and optimise network topology, firewalls, and security platforms. Monitor infrastructure performance and system availability. ...

experienced AI Trainer. This role is responsible for developing and delivering innovative AI training programmes, with a focus on embedding AI technologies like Microsoft 365 Copilot into organisational processes through structured skills bootcamp and apprenticeship delivery models. The Trainer will support digital transformation by upskilling individuals … workshops and ongoing consultancy-style support aligned to apprenticeship standards. Role responsibilities and requirements: Design and deliver comprehensive AI training programmes, including high-level Microsoft 365 Copilot leadership workshops and wider AI integration pathways. Create and maintain high-quality training materials such as presentations, user guides, integration ...

applications and automation solutions that improve internal operations and support future client offerings. This role focuses on building practical, scalable systems using Azure AI, Microsoft 365, and the Power Platform, turning ideas into reliable solutions that deliver real business value. Key Responsibilities Design and deploy AI-driven … applications and automation solutions Build agentic AI systems capable of handling multi-step workflows Integrate solutions with Azure, Microsoft 365, Power Platform, APIs, and internal systems Lead development of an AI-powered IVR system, conversational agents, and automated ticketing interactions Implement call transcription, insight generation, and predictive ...

environment.The successful candidate must be commutable to the head office Sunderland. Key Responsibilities Design, implement, and maintain cloud and infrastructure services Manage and optimise Microsoft Azure environments and cloud resources Ensure system availability, reliability, and security through monitoring, backups, and disaster recovery planning Respond to and resolve major incidents … skills Ability to manage multiple priorities and work effectively in a fast-paced environment Excellent communication and customer service skills ITIL awareness Technical Expertise Microsoft Azure (VMs, networking, storage, security, cost management) Microsoft 365/Entra ID/Active Directory/Group Policy Windows Server ...

regulated manufacturing or laboratory environments Technical Skills ● SCCM (System Center Configuration Manager) ● Active Directory & Group Policy (GPO) ● Windows 10 enterprise environments and OS troubleshooting ● Microsoft Office 2016–2019 and Microsoft 365/Office 365 ● Microsoft Teams and collaboration platforms ● Hardware support ...

technical support to clients., Diagnose and resolve hardware, software, and network issues. Install, configure, and maintain IT equipment and software. Manage and support Microsoft 365 and other cloud-based services. Perform regular system maintenance and updates. Ensure all support requests are logged and updated in the ticketing … develop best practices. Qualifications - Proven experience as an IT Support Engineer or similar role. Strong knowledge of Windows and macOS operating systems. Experience with Microsoft 365, Active Directory, and network troubleshooting. Familiarity with virtualization technologies such as VMware or Hyper-V. Excellent problem-solving skills and attention ...

issues via phone, email, and ticketing systems. Troubleshoot hardware, software, and network problems, escalating when required. Manage user accounts and access rights in Microsoft 365 and Active Directory. Configure and support desktops, laptops, and mobile devices. Keep tickets updated and resolved in line with SLAs. Assist with … projects, rollouts, and system improvements. The Person Proven experience in an IT support or service desk role. Strong knowledge of Windows OS, Microsoft 365, and Active Directory. Good understanding of networking basics (DNS, DHCP, VPN, TCP/IP). Familiarity with ITSM tools (ServiceNow, Freshservice, etc.). ...

issues via phone, email, and ticketing systems. Troubleshoot hardware, software, and network problems, escalating when required. Manage user accounts and access rights in Microsoft 365 and Active Directory. Configure and support desktops, laptops, and mobile devices. Keep tickets updated and resolved in line with SLAs. Assist with … projects, rollouts, and system improvements. Skills, Knowledge and Expertise Proven experience in an IT support or service desk role. Strong knowledge of Windows OS, Microsoft 365, and Active Directory. Good understanding of networking basics (DNS, DHCP, VPN, TCP/IP). Familiarity with ITSM tools (ServiceNow, Freshservice ...

systems Diagnosing and resolving more complex user and system issues Managing incidents and service requests through the service desk to resolution Supporting and administering Microsoft 365, Active Directory and Windows environments Assisting with the management of company devices including laptops and mobile devices Supporting device management platforms … when supporting users. The ideal candidate will have: Around 3+ years' experience in an IT support or service desk environment Strong experience working with Microsoft 365 and Active Directory Proven experience supporting Windows 10 and Windows 11 Experience using IT Service Management or helpdesk systems Exposure ...

applications Managing incidents through to resolution with clear and timely user communication Conducting root cause analysis and contributing to long-term technical fixes Supporting Microsoft 365, Active Directory and Windows environments Assisting with device management across laptops, mobile devices and MDM platforms (Intune desirable) Supporting core business … users at all levels. We are particularly keen to hear from candidates with: At least 3 years' experience in an IT support role Strong Microsoft 365 and Active Directory administration skills Windows 10 and Windows 11 support experience Experience working with ITSM or Service Desk systems Exposure ...

what other job roles do. In addition, there are plentiful opportunities to find and work with mentors. You can become an expert with Microsoft 365, especially Excel, and get trained on a variety of different platforms. And you can earn certifications including Google Cloud, Azure, Microsoft … modify approach and adapt to customer needs Preferred Skills and Experience Graduate/Diploma in Electronics or Computer Science with preferred IT certification viz. Microsoft Azure Fundamental/Microsoft EndPoint Administrator/RHCE/CCNA/ITIL. Experience working with Windows, Mac, or Linux operating systems Troubleshooting ...

bring: Proven experience in a similar IS Systems Administrator or infrastructure support role Strong knowledge of Windows Server 2016, 2019 and 2022, Microsoft Active Directory and Microsoft 365 including SharePoint and OneDrive A solid understanding of networking fundamentals, security principles, anti virus management, patching and backup … part of a team Clear communication skills, excellent timekeeping and a flexible mindset when responding to change Desirable experience includes PowerShell or other Microsoft scripting technologies, SQL knowledge, Citrix or Terminal Services and exposure to cloud platforms such as Azure or AWS. The Benefits and Package: In return ...

looking for a Power Platform Developer (Junior to Mid-Level) to join our team and support the delivery of business-critical applications built on Microsoft Power Platform. About the role You will work on both new and existing projects, including model-driven and canvas applications, integrations with Dataverse … workstreams, clear communication skills, and the ability to work in a fast-paced project environment. Required Skills & Experience: 1-4 years' experience working with Microsoft Power Platform Practical experience building Canvas Apps Experience with Model-Driven Apps Good understanding of Dataverse data modelling Experience building Power Automate workflows Familiarity ...

move from another technical discipline. Proven ability to adapt quickly to emerging threats or new information, shifting focus as needed. Demonstrated expertise in Microsoft 365 Defender and Azure Sentinel for detecting, investigating, and responding to suspicious behaviors and anomalous activities. Familiarity with endpoint security solutions and security … with securing cloud environments (AWS, Azure, GCP), including configuration management, identity and access controls, monitoring, and incident response. Familiarity with cloud security tools (e.g., Microsoft Defender for Cloud, AWS Security Hub), and cloud compliance frameworks (e.g., CIS, CSA CCM) is highly desirable. Experience with security automation and orchestration, including ...

support role, ideally with at least one at a Level 3 position. Technical Skills: Expert knowledge of Windows operating systems and Microsoft 365 platforms/applications. Highly experienced with Windows server environments (Roles, Active Directory, Group Policy etc). Detailed understanding of common IT hardware and devices ...

users Troubleshooting hardware, software, and network issues Installing, configuring, and maintaining IT systems including servers, networks, and desktop devices Managing Active Directory, DNS, DHCP, O365, SharePoint, and Exchange users Overseeing data backups, system security, and patch management Supporting data reporting and analytics using tools like PostgreSQL, HFSQL, and MSSQL Getting ...

move from another technical discipline. * Proven ability to adapt quickly to emerging threats or new information, shifting focus as needed. * Demonstrated expertise in Microsoft 365 Defender and Azure Sentinel for detecting, investigating, and responding to suspicious behaviors and anomalous activities. * Familiarity with endpoint security solutions and security … with securing cloud environments (AWS, Azure, GCP), including configuration management, identity and access controls, monitoring, and incident response. * Familiarity with cloud security tools (e.g., Microsoft Defender for Cloud, AWS Security Hub), and cloud compliance frameworks (e.g., CIS, CSA CCM) is highly desirable. * Experience with security automation and orchestration, including ...

external teams to diagnose and resolve technical problems Skills Required - * Previous experience within an IT Support setting * Windows OS, Active Directory and Office 365 * Familiarisation with Networking principles (TCP/IP, DNS, DHCP) * Proficiency in diagnosing and troubleshooting hardware and software issues * Providing excellent customer service, whether remote ...

intregrations Shadow and support the development of dashboards and reports using PowerBI and SAP Business Objects Help maintain SharePoint sites and contribute to Office 365 support tasks Participate in process automation projects and help deliver the Labs and Sampling Digital Journey Learn and apply regulatory standards ...

technical specialist or field based vertical, ideally with some commercial troubleshooting of 1 st or 2 nd line level enquiries, with working knowledge of O365, Windows 10 including servers 2016/19 and firewall security exposure. You will have a proven ability to problem solve and work effectively with ...

resolving IT support tickets (2nd line level exposure) Handling password resets, account administration, and access controls Laptop and desktop builds, imaging, and deployments Supporting Microsoft 365 and core business systems Assisting with network support and troubleshooting Supporting hardware, software, and peripheral issues Contributing to cyber security best ...

point for complex service desk tickets Delivering projects both remotely and onsite Troubleshooting advanced issues across servers, networks, security and cloud platforms Working across Microsoft 365, Entra, virtualisation, scripting and endpoint management Managing and maintaining documentation, SOPs and technical guides Providing mentorship to junior engineers and supporting ...

applications and automation solutions that improve internal operations and support future client offerings. This role focuses on building practical, scalable systems using Azure AI, Microsoft 365, and the P click apply for full job details ...

cloud environments. Strong understanding of system architecture, file systems, and operating system internals. Strong knowledge of Microsoft technologies (Windows Server, Active Directory, M365, Exchange). Experience with virtualisation platforms (e.g. VMware, Hyper-V). Solid understanding of networking principles and technologies (LAN/WAN, firewalls, VPNs). Experience with ...

school locations. Responding to issues with devices, networks, AV equipment and classroom technology. Installing and configuring hardware, software and systems. Supporting Windows 11, Office 365, Windows Server and networking equipment. Collaborating with the service desk to keep tickets moving and ensure quick resolutions. Offering friendly, jargon-free support … experience providing IT support in a school or education setting. A friendly, calm approach with strong communication skills. Solid technical knowledge across Windows, Office 365 and networking. Confidence supporting AV equipment and classroom devices. Someone happy to travel between school sites as part of their role. A full ...