15 of 15 Microsoft 365 Jobs in East Anglia

M365 Technical Lead Peterborough (Hybrid – 2DPW in the office) Up to £100,000 per annum – 3 Year Fixed-Term Contract VIQU have partnered with a educational institution who are looking for a hands-on Microsoft 365 Technical Lead to deliver a major tenant-to-tenant cloud consolidation … engineering team, this role requires someone who can get stuck in technically and also build strong relationships across the organisation. Key Responsibilities of the M365 Technical Lead: Lead the technical delivery of a complex Microsoft 365 tenant-to-tenant cloud consolidation. Manage and provide guidance

issues Maintaining accurate documentation Create and follow standard operating processes (SOPs) Monitoring progress of tickets Installing and configuring hardware and software Providing support for Microsoft 365 including SharePoint, and managing users and email accounts Management of email services on mobile devices and tablets Liaising with customers … email and phone Desirable skills and experience:- Microsoft 365 good working knowledge of 365 portal, setting up new accounts, Outlook, SharePoint, Teams etc. Working knowledge of Word and Excel Good understanding of security and ability to explain importance to end users Familiarity with backup principles

configure IT equipment at client sites to a high standard Monitor alerts and patching, proactively preventing client-impacting issues Troubleshoot advanced issues across Microsoft 365, Windows Server, Active Directory, and networking technologies Work with cloud platforms including Azure, AWS, and Google Cloud Support virtualisation platforms such … visits What You'll Bring Experience in a 2nd Line, Field Engineer, or hybrid Service Desk role (MSP experience highly desirable) Strong experience with Microsoft 365 services including MFA, SSO, OneDrive, Teams, SharePoint, Intune, and Entra Experience with cloud technologies such as Azure, AWS, or Google Cloud

environment that values development, ownership, and customer service. Key Responsibilities Provide efficient, high-quality remote technical support to end users Manage and maintain Microsoft 365 tenants, including Exchange, SharePoint, Azure AD, and Endpoint Manager Install and configure Windows 11 devices and mobile devices Diagnose and resolve issues … procedures Ensure cyber security best practices are consistently followed Take full ownership of support tickets through to resolution Essential Skills & Experience Strong knowledge of Microsoft 365 and Office applications (Outlook, Teams, OneDrive, Word, Excel) Experience installing and configuring Windows operating systems and software Working knowledge of diagnostic

support tickets efficiently, ensuring users feel listened to and supported. Guide end users through troubleshooting steps and escalate issues where appropriate. Configure and manage Microsoft 365 accounts, assisting with tasks in Outlook, Teams, OneDrive, and more. Provide support for Windows 10/11 devices. Maintain accurate documentation … Basic IT support experience (2+ years preferred). UK work authorisation and the ability to work on-site. Helpful (But Not Essential) Experience using Microsoft 365 admin tools. Basic networking knowledge (DNS, DHCP, Wi-Fi). Exposure to Windows Server environments. An interest in cybersecurity and modern

technical projects and maintaining the stability, security, and performance of client infrastructure. Final escalation point for complex and business-critical incidents Advanced troubleshooting across Microsoft 365, Windows Server, and Active Directory Design and manage cloud environments across Azure, AWS, and Google Cloud Lead virtualisation platforms including Hyper … technical documentation and mentor 1st and 2nd Line engineers What You'll Bring Proven experience in a 3rd Line or Senior Infrastructure role Strong Microsoft 365, Windows Server, and cloud infrastructure expertise Advanced networking and virtualisation experience Backup, resilience, and disaster recovery knowledge Excellent communication and stakeholder

documentation Following standard operating procedures (SOPs) Monitoring and updating support tickets Assisting with installing and setting up hardware and software Supporting users with Microsoft 365 apps, email accounts, and SharePoint Helping users set up email on mobile phones and tablets Communicating with customers in a clear, friendly … Skills and experience wed like to see (Dont worry if you dont tick every box a willingness to learn is important!) Hands-on Microsoft 365 experience (creating accounts, basic admin tasks, Outlook, Teams) Good working knowledge of Word and Excel Awareness of basic IT security best practices

between long term/projects and short term/support issues Excellent written/oral communication skills, ability to influence others at all levels Microsoft Windows 11 Microsoft Office 365 Microsoft Active Directory user/group administration and group policy/Entra … attitude Friendly, flexible and helpful attitude Willingness to share knowledge with others Ability to work under pressure Hold a full UK driving licence Desirable. Microsoft MCP Cisco CCENT/CCNA Computing related academic qualification CompTIA A+/N+/Server+/Security More about the Service Delivery Engineer role

project delivery, installations, and escalations (occasional overnight stays may be required). About You The successful candidate will have: Strong experience with Windows Server, Microsoft 365, Active Directory, and virtualisation platforms (VMware, Hyper-V, Citrix). Solid understanding of networking principles (DNS, DHCP, TCP/IP, VLANs … backup, recovery, and endpoint security solutions. Excellent communication and stakeholder management skills. Relevant certifications such as MCSA/MCSE, Microsoft Certified (Azure/M365), or equivalent experience. A full, clean UK driving licence (required for client travel). Benefits: Our client truly values their people and offers: 25 days

technical administration roles covering Hardware and Software. Strong technical problem-solving skills and experience. Exposure to backup technologies. Desirable: Practical administration experience of Microsoft Exchange or Office 365. Exposure to Mobile Device Management solutions. HP Server hardware and system management tools. Exposure to virtualisation technologies. SQL administration. VMware ESXi

relationships Skills & Experience Previous experience in a 1st line/helpdesk support role (ideally within an MSP) Good understanding of Windows 10/11, Microsoft 365, and Active Directory Familiarity with remote support tools and ticketing systems Basic understanding of networking fundamentals (DNS, DHCP, TCP/… Strong communication and problem-solving skills Ability to work under pressure and manage multiple priorities Relevant IT qualifications (e.g. CompTIA A+, Microsoft, ITIL) are a plus Why Join Us? Competitive salary (£24,000 - £28,000 DOE) Exposure to a wide range of clients and technologies Clear career progression within

effective delivery. IT Infrastructure & Cybersecurity Oversee servers, networks, backups, DR/BC plans and overall IT resilience. Govern systems including Windows Server, Hyper-V, Microsoft 365, Azure AD, VPN/RADIUS, SQL and ERP platforms. Implement cybersecurity policies, MFA, password standards and security baselines. Work with external

Design & Develop: Build and maintain robust back-end services and APIs powering the company's automation suite. Integrate Smartly: Enhance and expand integrations across Microsoft 365 applications (Excel, Word, PowerPoint). Architect Systems: Help design scalable, secure, and high-performance data infrastructure. Collaborate: Partner closely with

Foster a positive team culture focused on growth and delivery excellence. About You: You're a confident people leader with hands-on experience across Microsoft 365, Azure, Intune, Networking, and Wi-Fi solutions. Proven background in IT service management, ideally in a managed service or multi-site

communication systems. We are looking for a strong problem solver who goes above and beyond, has good working knowledge of Microsoft Windows Desktop OS 10/11, 365 office applications and ideally experience of working with Microsoft Azure and Intune (or similar) to be successful … helpdesk tickets to achieve internal SLAs Troubleshooting Triage of all initial support queries including general connectivity from laptops and mobile devices. Assist with office 365, application and service incidents and requests. Once triage has been completed resolve support queries, asking for support and advise where appropriate or escalate