1st Line IT Support Analyst – Microsoft365 Specialist Location : Borehamwood, WD6 1JD Salary : £25,000 – £30,000 DOE + Excellent Benefits Contract : Full time, Permanent Benefits : 20 days holiday plus bank holidays, Bupa Cash plan with EAP support after 1 month service, 4% Pension contribution (matched by employee), Stock options after 1 years’ service, Private Health Insurance … after 2 years’ service Are you passionate about Microsoft365 and looking to build your career in a modern, forward-thinking IT environment At Chalkline, we’re not just another IT support company. As a Microsoft Solutions Partner in Modern Work & Azure Infrastructure (with an Advanced Specialisation in Azure Virtual Desktop), we pride ourselves on delivering … exceptional client experiences while developing and supporting our people. We’re growing, and we’re looking for a 1st Line Technical Support Analyst with hands-on Microsoft365 knowledge to join our friendly Service Desk team. What you’ll be doing as our 1st Line IT Support Analyst: Acting as the first point of contact for clients More ❯
M365 Technical Lead Peterborough (Hybrid 2DPM in the office) Up to £85,000 per annum 3 Year Fixed-Term Contract VIQU have partnered with a educational institution who are looking for a hands-on Microsoft365 Technical Lead to deliver a major tenant-to-tenant cloud consolidation project. You ll play a key role in implementing a … is support from a small engineering team, this role requires someone who can get stuck in technically and also build strong relationships across the organisation. Key Responsibilities of the M365 Technical Lead: Lead the technical delivery of a complex Microsoft365 tenant-to-tenant cloud consolidation. Manage and provide guidance to a small team of engineers. Collaborate … strategies efficiently, suggesting improvements when appropriate. Lead technical issue resolution to minimise disruption. Communicate effectively with both technical and non-technical audiences, including senior leadership. Key Requirements of the M365 Technical Lead: Proven experience in large-scale Microsoft365 tenancy consolidations or tenant-to-tenant migrations. Strong technical skills with Microsoft365, Entra, and More ❯
Peterborough, Longthorpe, Cambridgeshire, United Kingdom
VIQU IT
M365 Technical Lead Peterborough (Hybrid – 2DPM in the office) Up to £85,000 per annum – 3 Year Fixed-Term Contract VIQU have partnered with a educational institution who are looking for a hands-on Microsoft365 Technical Lead to deliver a major tenant-to-tenant cloud consolidation project. You’ll play a key role in implementing a … is support from a small engineering team, this role requires someone who can get stuck in technically and also build strong relationships across the organisation. Key Responsibilities of the M365 Technical Lead: Lead the technical delivery of a complex Microsoft365 tenant-to-tenant cloud consolidation. Manage and provide guidance to a small team of engineers. Collaborate … strategies efficiently, suggesting improvements when appropriate. Lead technical issue resolution to minimise disruption. Communicate effectively with both technical and non-technical audiences, including senior leadership. Key Requirements of the M365 Technical Lead: Proven experience in large-scale Microsoft365 tenancy consolidations or tenant-to-tenant migrations. Strong technical skills with Microsoft365, Entra, and More ❯
and ensuring the organisation's infrastructure meets Cyber Essentials Plus standards. In this role, you'll provide day-to-day technical support, manage hardware and software, maintain networks and Microsoft365 services, and work with trusted external IT partners. You'll also keep accurate IT documentation, monitor systems proactively, and ensure security standards are upheld. The ideal … candidate will have experience in IT support, strong technical skills across Microsoft365, networking, and hardware, and the confidence to take ownership of tasks. You'll be someone who enjoys being the "go-to" person for IT and thrives in a collaborative, positive environment. This is a rare opportunity to join a purpose-driven organisation that values … together - from team meals to away days. The Role: Provide 1st & 2nd line IT support for both on-site and remote staff Manage and maintain hardware, software, networks, and Microsoft365 services Uphold Cyber Essentials Plus standards and assist with audits Configure and deploy devices, manage accounts, and maintain IT documentation Work closely with 3rd-party IT More ❯
Employment Type: Permanent
Salary: £34600 - £41600/annum Pay Rises, Training, Early Finishes
Borehamwood, Hertfordshire, United Kingdom Hybrid / WFH Options
Interaction Recruitment
first point of contact fault resolution. Monitor the status and progress using the provided incident logging system for assigned incidents and workflow tasks. Technical Skills Expert in all things Microsoft365, including but not limited to: Microsoft365 tenant administration Exchange Online SharePoint Online Microsoft Teams OneDrive for Business Microsoft365More ❯
Borehamwood, Hertfordshire, South East, United Kingdom Hybrid / WFH Options
Interaction - Letchworth
first point of contact fault resolution. Monitor the status and progress using the provided incident logging system for assigned incidents and workflow tasks. Technical Skills Expert in all things Microsoft365, including but not limited to: Microsoft365 tenant administration Exchange Online SharePoint Online Microsoft Teams OneDrive for Business Microsoft365More ❯
Swaffham, Norfolk, United Kingdom Hybrid / WFH Options
Contract Personnel Limited
reviewed and evolved to address root causes rather than one-off issues. About You: You will be a seasoned IT Service Delivery Manager or Engineer with deep expertise in Microsoft365, Microsoft Azure, Intune, Connectivity, Networking, and Wi-Fi solutions. You will have a solid understanding of delivering service based on ITIL standards as we as … approach to service delivery is rooted in flexible organisation and proactive resource management, ensuring your teams deliver consistent, exceptional service even in high-pressure or fast-changing situations. Experience: Microsoft365: 5 years (required) Microsoft Azure: 3 years (required) Microsoft Intune: 3 years (required) Networking and WIFI: 3 years (required) Connectivity: 3 years (required) Service More ❯
Pinnacle House, Newark Road, Peterborough, England
24 CARROT CLOUD LIMITED
migration projects including email, data, and system transitions Configure and install operating systems, applications, and updates Participate onsite in customer hardware replacements and IT infrastructure projects Administer and support Microsoft365 services (Exchange Online, Teams, SharePoint, OneDrive) Troubleshoot and maintain network connectivity (LAN/WAN/Wi-Fi) Set up and support client hardware including desktops, laptops … and mobile devices Maintain and troubleshoot printers and multifunction devices Assist with industrial data acquisition and process monitoring systems Required Qualifications/Skills: Fundamental knowledge of Microsoft365 and Windows operating systems Understanding of basic networking concepts (IP, DNS, DHCP, routers, switching) Excellent communication and customer service skills Strong desire to learn new technologies and improve skills … independently and as part of a team Flexible and adaptable to changing priorities Strong attention to detail and organisational skills Preferred Qualifications/Skills: IT certifications (CompTIA A+, Network+, Microsoft Certified) Experience with hardware troubleshooting and repair Experience providing IT support to family or friends Training ICT (Information Communications Technician) Level 3 Apprenticeship Standard You will also receive full More ❯
Respond to IT helpdesk requests, troubleshooting issues both on-site and remotely. Install and configure hardware/software on workstations and devices. Set up and manage user accounts in Microsoft365, MIS, and other systems. Maintain and contribute to an IT knowledge base for future problem-solving. Hardware & Equipment Set up, check, and maintain laptops, iPads, printers … Strong communication and interpersonal skills. Organised, adaptable, and able to prioritise tasks. Able to work independently and as part of a team. A calm, helpful, and customer-focused approach. Microsoft365, MicrosoftOffice, and basic networking. Active Directory and Adobe Creative Cloud. Hardware assembly, maintenance, or upgrades. AV equipment setup and video editing. Training Your training More ❯
Respond to IT helpdesk requests, troubleshooting issues both on-site and remotely Install and configure hardware/software on workstations and devices Set up and manage user accounts in Microsoft365, MIS, and other systems Maintain and contribute to an IT knowledge base for future problem-solving Set up, check, and maintain laptops, iPads, printers, projectors, and … Strong communication and interpersonal skills Organised, adaptable, and able to prioritise tasks Able to work independently and as part of a team A calm, helpful, and customer-focused approach Microsoft365, MicrosoftOffice, and basic networking Active Directory and Adobe Creative Cloud Hardware assembly, maintenance, or upgrades AV equipment setup and video editing Training The successful More ❯
and warehouse/dispatch operations. Maintained and troubleshooted printers, Wi-Fi, and barcode scanners. Installed, configured, and maintained software and hardware. Applied security patches and monitored cybersecurity systems. Supported Microsoft365 and maintained IT asset inventory. Documented technical issues and ensured compliance with IT policies. Skills and Experience required to be considered for this IT Support Specialist … position: 1 -3 years in a technical support role. Experience in Microsoft365 Administration, Microsoft Exchange Online and MicrosoftOffice applications. Strong knowledge of Windows and macOS operating systems. Familiarity with Active Directory, and basic networking (TCP/IP, DNS, DHCP). Excellent customer service. Excellent troubleshooting, problem-solving, and communication skills. Understanding and awareness More ❯
and System support team providing a wide variety of services. You will provide 1st and 2nd line support functions to a wide range of user bases in a predominantly Microsoft environment. Support will be provided by telephone, desk visit or remote support via Teams or Zoom etc. Role Perform both first and second line support via remote or desk … causes of incidents and inform service owners to minimise the probability of recurrence and contribute to service improvement. Training Why choose our Azure Cloud Support Specialist apprenticeship? The new Microsoft Azure Cloud Support Specialist Level 3 programme has been designed in partnership with Microsoft to build Azure cloud capabilities in your organisation. This new Microsoft apprenticeship is … part of QA's drive to support Microsoft’s Get On 2021 campaign, a five-year initiative to help 1.5 million people build careers in technology and help 300,000 connect to tech job opportunities. QA’s Azure Cloud Support Specialist Level 3 apprenticeship programme enables the apprentice to: Learn on-premise and cloud-enabled technologies and services. Learn More ❯
Longthorpe, Cambridgeshire, United Kingdom Hybrid / WFH Options
VIQU IT
Technical Lead, M365 Tenant Consolidation & Cloud Migration Location: Peterborough, Hybrid Contract: 3-year fixed term Salary: Competitive + benefits A leading UK education group is embarking on one of the largest Microsoft365 tenant-to-tenant consolidation projects in the sector migrating dozens of separate school environments into a single, secure, high-performing M365 tenancy. We re … of this multi-year programme, working closely with a top-tier Microsoft partner and internal stakeholders. Key Responsibilities Act as the principal technical authority for the Trust-wide M365 single tenancy migration programme. Lead the design, implementation, and optimisation of the new central M365 environment, ensuring security, compliance, and performance best practice. Oversee migration execution in partnership with an … programme board, providing regular technical progress reports and risk assessments. Ensure operational excellence in BAU services while delivering the transformation programme. Key Requirements Proven track record leading large-scale M365 tenant-to-tenant migrations and consolidations. Expert knowledge of Microsoft365, Entra ID, Azure, Teams, and Windows server/client environments. Strong understanding of enterprise-scale security More ❯
Peterborough, Longthorpe, Cambridgeshire, United Kingdom Hybrid / WFH Options
VIQU IT
Technical Lead, M365 Tenant Consolidation & Cloud Migration Location: Peterborough, Hybrid Contract: 3-year fixed term Salary: Competitive + benefits A leading UK education group is embarking on one of the largest Microsoft365 tenant-to-tenant consolidation projects in the sector – migrating dozens of separate school environments into a single, secure, high-performing M365 tenancy. We’re … of this multi-year programme, working closely with a top-tier Microsoft partner and internal stakeholders. Key Responsibilities Act as the principal technical authority for the Trust-wide M365 single tenancy migration programme. Lead the design, implementation, and optimisation of the new central M365 environment, ensuring security, compliance, and performance best practice. Oversee migration execution in partnership with an … programme board, providing regular technical progress reports and risk assessments. Ensure operational excellence in BAU services while delivering the transformation programme. Key Requirements Proven track record leading large-scale M365 tenant-to-tenant migrations and consolidations. Expert knowledge of Microsoft365, Entra ID, Azure, Teams, and Windows server/client environments. Strong understanding of enterprise-scale security More ❯
Service Desk Software - Heat, Remedy or ServiceNow etc. Technical skills Required: - Intune/Autopilot/Hybrid Network Support/Cisco Networking, Firewalls, Wi-Fi, Windows Servers, Active Directory, Virtualisation, Microsoft365, Azure, Intune, Windows 10/11, IP Telephony, Power Shell, SCCM/Endpoint and Intune. Cisco Networking: - (ideally CCNA Level proven in use), Windows Server Genealogy … with Microsoft Azure, Azure AD, Intune and Wins 10/11, SCCM/Endpoint. Cisco and Hybrid Network Support: - Will make up around 30-40% of this role and while it's not a pure Network Administrator post, and as the successful candidate, you will have access to the clients Core Infrastructure. About the Organisation: - Join a respected and … configure firewalls, and provide 3rd Line Support, Automation of daily tasks where necessary and resolve complex issues. About the Technical Skills Required: Cisco networking, Firewalls, Windows Server, AD, Virtualisation, Microsoft365 as well as Azure, Intune, IP Telephony, PowerShell, SCCM and Intune. About You - The ideal candidate will hold Cisco CCNA and Windows Server Hybrid Administrator Associate More ❯
Watford, Hertfordshire, South East, United Kingdom
Experis
Service Desk Software - Heat, Remedy or ServiceNow etc. Technical skills Required: - Intune/Autopilot/Hybrid Network Support/Cisco Networking, Firewalls, Wi-Fi, Windows Servers, Active Directory, Virtualisation, Microsoft365, Azure, Intune, Windows 10/11, IP Telephony, Power Shell, SCCM/Endpoint and Intune. Cisco Networking: - (ideally CCNA Level proven in use), Windows Server Genealogy … with Microsoft Azure, Azure AD, Intune and Wins 10/11, SCCM/Endpoint. Cisco and Hybrid Network Support: - Will make up around 30-40% of this role and while it's not a pure Network Administrator post, and as the successful candidate, you will have access to the clients Core Infrastructure. About the Organisation: - Join a respected and … configure firewalls, and provide 3rd Line Support, Automation of daily tasks where necessary and resolve complex issues. About the Technical Skills Required: Cisco networking, Firewalls, Windows Server, AD, Virtualisation, Microsoft365 as well as Azure, Intune, IP Telephony, PowerShell, SCCM and Intune. About You - The ideal candidate will hold Cisco CCNA and Windows Server Hybrid Administrator Associate More ❯
technical input and documentation. * Maintain and improve network infrastructure, including TCP/IP and related protocols. * Collaborate with teams to ensure secure and efficient use of MicrosoftOffice365, Azure, and other platforms. About You * Several years of experience in an IT support or infrastructure role. * Strong understanding of IT security principles, data protection, and compliance. * Good … working knowledge of Cyber Essentials and its practical application. * Hands-on experience with MicrosoftOffice365, Azure, and general hardware/software support. * Solid networking knowledge including TCP/IP, DNS, DHCP, and firewalls. * Excellent communication skills and a proactive, problem-solving mindset. * Comfortable working fully on-site and engaging with users face-to-face. * Must be … to undergo stringent background checks due to the nature of the business. Salary & Benefits * Salary: Competitive * Benefits: Comprehensive package available Keywords IT Support, Cyber Security, GDPR, ISO27001, Cyber Essentials, Microsoft365, Azure, Networking, TCP/IP, Data Protection, Compliance, Audit, Troubleshooting, User Support, Infrastructure, Documentation, On-site Role Adecco operates as an Employment Agency and is an More ❯
Cambridge, Cambridgeshire, East Anglia, United Kingdom
Nextech Group Limited
Responsibilities - Provide first and second-line technical support to clients., Diagnose and resolve hardware, software, and network issues. Install, configure, and maintain IT equipment and software. Manage and support Microsoft365 and other cloud-based services. Perform regular system maintenance and updates. Ensure all support requests are logged and updated in the ticketing system. Assist with the … members to share knowledge and develop best practices. Qualifications - Proven experience as an IT Support Engineer or similar role. Strong knowledge of Windows and macOS operating systems. Experience with Microsoft365, Active Directory, and network troubleshooting. Familiarity with virtualization technologies such as VMware or Hyper-V. Excellent problem-solving skills and attention to detail. Strong interpersonal and … communication skills. Ability to work independently and as part of a team. Relevant certifications such as CompTIA A+, Network+, or Microsoft certifications are a plus. A valid driver's license and willingness to travel to client sites as needed. What We Offer - Competitive salary and benefits package. Opportunities for professional development and career progression. A supportive and collaborative work More ❯
type Permanent Discipline Business Change & Transformation ,IT Infrastructure & Support Reference AH-64 The Opportunity We're seeking a Solutions Architect with deep expertise in network infrastructure , strong Azure and Microsoft365 skills, and proven experience in the Managed Service Provider (MSP) sector. This is your chance to join a forward-thinking, high-performance IT team delivering cutting … are not only technically robust but also aligned to business goals and industry best practice. Key Responsibilities: Lead the design and architecture of solutions covering network infrastructure , Azure, and Microsoft 365. Act as a trusted technical advisor to clients, guiding them on cloud migration, optimisation, and digital transformation. Work with project managers, engineers, and account managers to deliver projects … or similar role) within an MSP/fast paced, multi-client environment. Strong expertise in network infrastructure - including routing, switching, firewalls, and WAN/LAN design. Advanced knowledge of Microsoft Azure (IaaS, PaaS, networking, governance). Strong experience with Microsoft365 (Exchange Online, Teams, SharePoint, security & compliance). Solid understanding of ITIL and MSP service delivery More ❯
IT provider-with a strong culture of support, career development, and innovation. What you'll do Lead the design and delivery of Identity solutions, with a focus on SailPoint, Microsoft365 Entra ID, and on-premises Active Directory Support presales activities by qualifying opportunities, presenting at customer meetings, and shaping technical solutions that meet client needs Own … external stakeholders across projects Stay ahead of the curve on identity technologies, contributing to practice development and innovation What you'll need Significant hands-on experience with SailPoint and Microsoft365 Identity (Entra ID), including solution design and deployment Solid understanding of on-premises Active Directory and its integration with modern identity platforms A track record of More ❯
Borehamwood, Hertfordshire, United Kingdom Hybrid / WFH Options
Interaction Recruitment
the latest security updates, system maintenance and upgrading customer systems. Desired skills include: Remote/On Site Support, Ticket management, Experience working in an ITIL environment. MicrosoftOffice365 services – experience in all aspects of Microsoft365 migration and implementation highly desired. Email services (Exchange, Exchange Online, Mimecast, Gmail) MDM Solutions (Intune, Jamf) SharePoint … Online and Teams setup and configuration Microsoft Azure administration Hosted Telephony Windows Server, GPO, AD, File Servers and any other server roles. Deployment and implementation of new workstations and network hardware across multiple remote sites. General desktop support, Hardware\software diagnosis and break fix. Windows OS 7,8 and 10 DNS, DHCP, TCP/IP, LAN, Routing, VPN and More ❯
roadmaps Manage projects end to end where required. Create and update in-depth documentation including LLD's. About you You'll have experience in a similar role coupled with Microsoft Azure Administrator AZ104 (essential). You'll also have Advanced Entra ID, In depth active directory knowledge, In depth Dataverse … knowledge, In depth Logic Apps Knowledge, as well as Microsoft Dynamics 365 Business Central. Essential: Knowledge of firewalls and routers, Windows Server, Intermediate Exchange Knowledge, Advanced M365 knowledge Microsoft OS troubleshooting VMware knowledge Remote Desktop Services SCCM/Intune Microsoft SQL server knowledge PowerShell scripting ISCSI SAN's Strong organisational and communication skills. Strong relationship More ❯
Hoddesdon, Hertfordshire, Little Amwell, United Kingdom
VolkerWessels UK Ltd
roadmaps Manage projects end to end where required. Create and update in-depth documentation including LLD's. About you You'll have experience in a similar role coupled with Microsoft Azure Administrator AZ104 (essential). You'll also have Advanced Entra ID, In depth active directory knowledge, In depth Dataverse … knowledge, In depth Logic Apps Knowledge, as well as Microsoft Dynamics 365 Business Central. Essential: Knowledge of firewalls and routers, Windows Server, Intermediate Exchange Knowledge, Advanced M365 knowledge Microsoft OS troubleshooting VMware knowledge Remote Desktop Services SCCM/Intune Microsoft SQL server knowledge PowerShell scripting ISCSI SAN's Strong organisational and communication skills. Strong relationship More ❯
Shefford, Bedfordshire, South East, United Kingdom
Intercity Technology Limited
and service requests. Provide support across Service Desk functions, including: Tier 1 Initial triage, logging, password resets, account management, basic troubleshooting. Tier 2 Advanced troubleshooting of desktop, application, and M365-related issues. Tier 3 Resolution of escalated infrastructure, networking, and security incidents (Support from on-call 3rd line specialist teams available) Support end-user hardware and software issues, ensuring SLA … targets are met. Maintain accurate documentation of incidents, requests, and fixes in the ITSM systems. Education and Qualifications Azure or M365 advanced certifications (e.g., AZ-305, MS-700). Strong experience with Microsoft Azure administration (working towards or certified AZ-104). Knowledge of backup and disaster recovery strategies. Exposure to security and compliance frameworks. Experience with automation/… a structured and analytical mindset Experience with ITIL-aligned Service Desk processes. Ability to perform incident triage and service request fulfilment. Strong knowledge of end-user support: Windows OS, O365, Teams, Exchange Online, SharePoint. What We Offer: 33 days holiday (inclusive of bank holidays), with entitlement increasing by one day for each full calendar year employed, up to a maximum More ❯
leading and mentoring the team; conducting appraisals, 121's, coaching, supporting their career journey, workload management and managing the people and full IT estate. From a technical standpoint, full Microsoft estate management, Microsoft365, Azure, AD, Networking (TCP/IP, DNS, routing, vLAN's) Cyber Security standards and practices (Cyber Essentials Plus, ISO27001, etc.) MS Power More ❯