2nd Line Engineer
- Hiring Organisation
- Set2Recruit
- Location
- Brighton, East Sussex, South East, United Kingdom
- Employment Type
- Permanent, Work From Home
- Salary
- £40,000
ROLE This is a key technical role within the support team, handling escalated tickets from 1st line and providing expert-level resolution across Microsoft 365, Azure, Intune, Windows Server and networking environments. You will be working in a fast-paced MSP environment, supporting multiple clients simultaneously … DOING Handling escalated 2nd line support tickets across a varied client base, resolving issues efficiently and to a high standard Providing expert support across Microsoft 365 including Exchange Online, Teams, SharePoint and OneDrive Managing and supporting Azure environments including virtual machines, Entra ID and cloud infrastructure Administering ...