2 of 2 Microsoft 365 Jobs in Wadhurst

Senior IT Technician

Location
Wadhurst, England, United Kingdom
with a one-hour unpaid break normally taken between 12:00 and 14:00, subject to operational and project requirements. Core systems: Microsoft Dynamics 365 for customer, case, project and service records; N-able for monitoring, remote management, alerting and support visibility. Other systems: Microsoft 365 … agreed scope, quality and timescale. Assess client environments, identify technical risks, document findings and recommend practical mitigation steps. Lead or support platform integrations across Microsoft 365, Entra, Intune, Defender, N-able, networking, endpoint management, VoIP, backup and client infrastructure. Act as a senior escalation point for complex ...

Head of Operations - MSP

Location
Wadhurst, England, United Kingdom
minimum of 3 days per week at the CenCom office, and attendance at client sites or Owlis group meetings as required. Core systems: Microsoft Dynamics 365 for case, project, service and customer records; N-able for monitoring and endpoint management; operational reporting and management information used … CenCom and Owlis. Other systems: Microsoft 365, SharePoint, Teams, documentation systems, supplier portals, purchasing and finance tools, and other group systems. Operational focus: Service desk performance, project delivery oversight, resource planning, operational process, management information, people management, client service escalations, procurement oversight and continuous improvement. Key Responsibilities ...