2 of 2 Microsoft 365 Jobs in Fleet

via phone and email Log, triage, and resolve service desk tickets within agreed SLAs Escalate complex issues to the 3rd Line support team Support user and group admin in Microsoft 365 and Entra ID Maintain and administer SharePoint environments Support Windows (and some Mac) systems Carry out routine IT maintenance and user onboarding Set up and configure … variety of technologies. At least 1 year's experience in an IT support role (MSP experience desirable) Knowledge of helpdesk/ticketing systems and best practices Strong experience with Microsoft Windows environments Experience supporting Microsoft 365 users and groups Basic understanding of SharePoint permissions Excellent verbal and written communication skills Confident supporting executive-level users Strong … organisation and multitasking abilities A full UK driving licence GCSE Maths and English (or equivalent) Microsoft 365 Fundamentals or willingness to complete within 6 months (fully funded) Benefits: £28,000 per annum 20 days annual leave + bank holidays (increasing to 25 with service) Funded technical certification scheme Mentorship from senior IT leaders Free on-site parking More ❯

dynamic environment. Ideally, you’ll have: A friendly, approachable personality — you're a true "people person" Strong organisational skills and an eye for detail A good working knowledge of Microsoft 365 (Excel, Outlook, Teams, SharePoint etc.) A sense of humour and a willingness to get stuck in Previous experience in an administrative or operations support role is More ❯