Your role will include, but not limited to: Data Centre solutions. Server and storage administration. Providing 3rd line support (Global Service Delivery Team). Microsoft365 tenant configuration and management. Managing Cloud presence. Testing & delivering User Experience improvements. About You Strong problem determination skills. Experience of supporting …/Zabbix. Physical system commissioning skills - server, desktop, and peripherals. Hands-on engineering: Soldering, scopes, irons, testbench, crimping, PCB pin-outs etc. Experience supporting M365/O365 suite. Active Directory & Azure infrastructure management experience. Understand network support essentials - DHCP, DNS, routing etc You might also have: ITIL qualification. Experience supporting more »
Hemel Hempstead, England, United Kingdom Hybrid / WFH Options
Redimeer
writing Exposure to hardware/software builds Exposure to Active Directory on Windows Server 2016 and upwards Some exposure to Office365, M365 & Defender ATP Networking protocols, including TCP/IP Remote Assistance Windows 10/11 Desktop OS Support Ability to learn quickly and to follow processes … Required Skills 1-2 years in a similar position Good hardware and Cabling knowledge (server, laptop, desktop and printers) Microsoft certification would be an advantage Benefits: Hybrid work options Annual leave plus bank holidays Paid days to be used for medical appointments or other health related issues Pension plan … parking Work from home Job Type: Permanent Pay: up to £30k per annum Schedule: Monday to Friday Experience: Desktop Support: 1 year (required) Office365: 1 year (preferred) TCP/IP: 2 years (required) Remote Assistance: 2 years (required) Microsoft Windows Server: 2 years (required) Active Directory more »
holder will be required to undertake such tasks as may reasonably be expected within the scope of the post. What is needed? Experience using O365, Active Directory and MS Excellent telephone manner and good interpersonal skills Previous Service Desk Experience Exemplary Communication Skills Desired Experience using an ITSM Platform – Service more »