2 of 2 Microsoft 365 Jobs in Hitchin

Requirements: · Outstanding problem-solving and troubleshooting skills. · Excellent written and verbal communication. · Outstanding customer service skills. · Experience with management of devices and policies with Microsoft Endpoint Manager/Microsoft Intune. · Deployment and advanced support of Microsoft 365 products, including Entra ID, SharePoint/OneDrive and … 3rd parties to efficiently deliver support services. · Add and maintain accurate technical documentation. · Experience with PSA (Autotask preferred) & working to SLAs. Desirable Skills & Qualifications · Microsoft Certifications. · Exposure to ITIL or other ITSM framework IND-LET More ❯

an internal environment. Strong knowledge of Windows operating systems. Experience with networking technologies (LAN, WAN, VPN, firewalls). Familiarity with cloud services such as Microsoft 365 and Azure. Excellent troubleshooting skills and attention to detail. Ability to manage multiple support requests and prioritise tasks effectively. Strong communication More ❯