4 of 4 Microsoft 365 Jobs in Leatherhead

keen interest in IT and a desire to explore a career in IT. Key Responsibilities: Incident and Request Management: Manage and resolve incidents and service requests focusing on Office 365, Windows Desktop, and Laptop issues. Responsibilities include triaging, managing, resolving incidents, offering temporary solutions when necessary, and escalating complex issues. Customer Communication: Can communicate complex IT issues in … lifecycle. Specifying and obtaining quotes for hardware and accessories such as docking stations Technical Support: Serve as the initial point of contact for IT support queries, especially around Office 365, Windows Desktop, mobile devices (iPhones), Azure AD accounts and policies, and Laptop Build and Deployment, applying your technical acumen to resolve issues and escalating as needed. Timekeeping and … support desirable or a strong interest and passion for IT, with a keen interest in entering the IT support field. Experience with Microsoft 365/Office 365, Windows Desktop, mobile devices, SharePoint and Laptop Support, including Build and Deployment processes. Excellent communication skills, capable of breaking down technical jargon for a non-technical audience. Strong More ❯

helping colleagues resolve issues quickly and efficiently. Your responsibilities will include: Diagnosing and resolving technical issues. Providing end-user remote support. Installing authorised software to laptops and desktops using Microsoft InTune. Maintaining accurate logs for equipment and users. Setting up new user accounts and disabling expired accounts in line with policy. Keeping IT documentation and knowledge base content up … attitude. You’ll need to demonstrate: Knowledge of Windows 10/11 and Microsoft Office software. Understanding of networking (TCP/IP, DNS, DHCP). Familiarity with Office 365 and Azure. Experience with device management (InTune/MDM solutions). Knowledge of Entra Active Directory and on-prem Active Directory concepts. Experience with IT service desk and More ❯

abilities to diagnose and resolve a variety of technical issues. Experience in using ticketing systems to manage and track incidents and service requests. Knowledge of Windows operating systems, Office 365, and basic networking principles. Ability to prioritise tasks effectively and manage time in a fast-paced environment. About us Surrey and Borders Partnership NHS Foundation Trust is the … time horizon, using applicable methods, procedures tools, equipment and standards effectively with only occasional reference to Management . Understanding of IT systems including Microsoft Operating Systems, MS Office 365 desktop and on the web, Active Directory, Exchange Online and hardware. Demonstratable experience and understanding working with Word, Excel, PowerPoint and other Office 365 applications. Familiarity … hardware and software components. Demonstratable experience and understanding of PC hardware, software and associated peripherals. Desirable Basic understanding of IT networking. Has basic understanding/concept of Active Directory, O365 Understanding of NHS environments and systems/clinical systems. Abilities Essential Advanced Keyboard Skills. Reliable under pressure. Able to enthuse and motivate others. Attention to detail and accuracy. Able to More ❯

to demanding timescales. Ability to record detail accurately. Able to assess, prioritise and manage own workload with little to no input from management High level of IT literacy, particularly Microsoft Excel (e.g., lookups, pivot tables, data validation), Word, and PowerPoint. Desirable Familiar with SABP (Surrey and Borders Partnership), its mission, objectives and culture. Understanding of NHS environments and systems. … using a CMDB (Configuration Management Database) Experience with a Digital Ticketing System Demonstratable experience and understanding of PC peripherals i.e., webcam, headsets, docking stations, screens.... Desirable Experience using Office 365 apps like Excel, Word, Outlook etc. Physical Essential Advanced Keyboard Skills. Full Driving License. Desirable Experience with NHS barcode scanning systems, fixed asset audits, or GS1 standards. Abilities More ❯