21 of 21 Microsoft 365 Jobs in Merseyside

lead for Microsoft 365 AI, Co-pilot and wider AI solution capabilities within IT. You will help shape and drive the M365 AI strategy, ensuring that enterprise requirements, technical considerations, and governance controls are addressed cohesively. **What you will be doing** As a trusted part … guidance to ensure safe, secure, and scalable adoption of AI across USS, bridging innovation and operational delivery. * Provide technical direction, the role evaluates new M365 AI features, helping define standards and guardrails, and supports safe and scalable adoption. * Share and monitor industry standard AI initiatives and strategies and assessing ...

Voice Engineer (Microsoft Teams Voice | Cisco | Ribbon SBC | PowerShell) - Contract Location: Chester (Hybrid - 3 days per week onsite) We are recruiting for an experienced Voice Engineer to join a large-scale enterprise environment, supporting and maintaining a global voice infrastructure with a strong focus on Microsoft Teams Voice … enterprise telephony. This is an excellent opportunity for an engineer with a background in Microsoft Teams Phone, Cisco Voice and SIP/VoIP technologies who enjoys working in a fast-paced production environment, troubleshooting complex voice issues and collaborating with global support teams. Responsibilities Provide operational support for Microsoft ...

Call Analytics, Call Quality Dashboard (CQD) reports, Quality of Experience (QER) template/PowerBi, Teams Policies, Audio Conferencing 5+ years working with or deploying Microsoft Teams, SharePoint online, OneDrive and Exchange Online 5+ years Implementing or supporting Teams Phone System, including Direct Routing, e-911, AA/CQs, MTRs … Experience with Microsoft 365 Admin Center, Teams Admin Center, and Microsoft Entra, Message Center, Service Desk Microsoft 365 Certified: Teams Administrator Associate PowerShell, GraphAPI, Splunk, ThousandEyes Experience in engaging Microsoft tickets and escalation Leadership and Communication on outages, including reporting change related ...

enable business growth. What You'll Be Doing Taking full ownership of the company's IT infrastructure and day-to-day operations. Managing Microsoft 365 and Azure environments. Supporting Windows Server, Active Directory, networking and security. Managing backups, disaster recovery and business continuity. Working with external MSPs … such as: IT Manager Infrastructure Manager Senior Infrastructure Engineer IT Operations Manager Technical Services Manager Senior Systems Engineer You'll ideally have experience with: Microsoft 365 Azure Active Directory Windows Server Networking, firewalls and switching Backup and disaster recovery Endpoint security Hardware support Vendor and supplier management ...

resolution, ensuring users receive a responsive, professional, and customer-focused support service at every stage. Key experience required: Experience as an IT Support Engineer. Microsoft 365 support and administration ServiceNow ideally but any other ticketing software acceptable iManage (preferred) Strong customer facing/customer service experience Windows … users via phone, email and remote support. Logging, managing and resolving incidents and service requests through to completion. Troubleshooting hardware, software and Microsoft 365 related issues. Supporting users across Windows desktop environments and core business applications. Using ServiceNow to manage tickets in line with agreed service levels. ...

varied and rewarding role where no two days are the same. You will be responsible for troubleshooting hardware and software issues, supporting Microsoft 365 applications, maintaining laptops, desktops and classroom technology, assisting with network and wireless connectivity, and contributing to IT projects across multiple sites. The successful … successful, you will ideally have experienced providing IT support in a school, trust or college setting. You will have a strong working knowledge of Microsoft 365, troubleshooting of hardware and software and both a proactive approach and strong communication skills. As an IT Technician looking to take ...

users receive a professional and positive experience every time. Key experience required: Experience as a Service desk engineer previously ideally in the legal industry Microsoft 365 administration and support ServiceNow – tickets iManage (preferred) Windows desktop support Active Directory and user administration General hardware, software and peripheral troubleshooting … users via phone, email and remote support. Logging, managing and resolving incidents and service requests through to completion. Troubleshooting hardware, software and Microsoft 365 related issues. Supporting users across Windows desktop environments and core business applications. Using ServiceNow to manage tickets in line with agreed service levels. ...

improve productivity and customer service. Help identify opportunities to automate repetitive tasks. Create guides and resources to help colleagues use digital tools confidently. Use Microsoft Copilot and other AI technologies to support daily work. Analyse data to identify trends, opportunities and improvements. Support digital improvement projects across the Customs … support. These specialists ensure their successful progress, wellbeing, and readiness for assessments. Apprentices will learn to use a variety of tools and technologies, including: Microsoft 365 Microsoft Copilot SaaS (Software as a Service) applications. At Maersk, we're connecting and simplifying global trade. You'll join ...

clear path toward a senior infrastructure or field-project role. What You'll Be Doing Resolving escalated 2nd-line tickets — hardware, software, networking, M365, AD, DNS/DHCP, VPNs, firewalls, VLANs, Wi-Fi Attending customer sites for reactive fixes, installs and infrastructure projects Installing/replacing PCs, printers, access points … during busy periods, holidays and sickness What You'll Bring 2nd-line support, infrastructure or MSP engineering experience Strong Windows troubleshooting + hands-on Microsoft 365 admin Active Directory, Group Policy, TCP/IP, DNS/DHCP/VPN/VLAN/firewall knowledge Experience installing ...

life science industry. Profile What we are looking for Strong experience in a senior infrastructure, cloud or technical lead role. Good knowledge of Microsoft 365, Azure, Entra ID and Intune. Strong Windows Server, Active Directory and VMware experience. Solid understanding of enterprise networking, firewalls, VPNs and security. ...

complex IT environments, with a strong track record of delivering cloud and infrastructure projects from inception to completion. You will bring deep expertise across Microsoft technologies, including Azure, Microsoft 365, virtualisation, networking, identity, and hybrid cloud platforms, enabling you to design and support scalable, resilient ...

Liverpool & Merseyside - Must drive/own a car - PART TIME - £30-40,000 pro rata 3 days a week. Server, Infrastructure, Networking, Cyber Security, M365, Helpdesk, Apple Devices, google. An IT firm are looking for a PART TIME (3 days a week) IT Engineer (Support) to work across the Educational … Liverpool and Merseyside Strong communication skills — you can explain a complex technical issue to a headteacher clearly and calmly Server, Infrastructure, Networking, Cyber Security, M365, Helpdesk, Apple Devices, Google ...

Liverpool & Merseyside - Must drive/own a car - PART TIME - £30-40,000 pro rata 3 days a week. Server, Infrastructure, Networking, Cyber Security, M365, Helpdesk, Apple Devices, google. An IT firm are looking for a PART TIME (3 days a week) IT Engineer (Support) to work across the Educational … Liverpool and Merseyside Strong communication skills you can explain a complex technical issue to a headteacher clearly and calmly Server, Infrastructure, Networking, Cyber Security, M365, Helpdesk, Apple Devices, Google ...

complex IT environments, with a strong track record of delivering cloud and infrastructure projects from inception to completion. You will bring deep expertise across Microsoft technologies, including Azure, Microsoft 365, virtualisation, networking, identity, and hybrid cloud platforms, enabling you to design and support scalable, resilient ...

update support tickets using the company's helpdesk system. Troubleshoot hardware, software and connectivity issues. Configure and deploy laptops, desktops and mobile devices. Support Microsoft Windows operating systems and Microsoft 365 applications. Assist with password resets, user account administration and access permissions. Escalate complex technical issues ...

budget. Build the IT function, including policies, processes and service standards. Design and implement networks, cloud platforms, servers, devices and communications systems. Manage Microsoft 365, Azure AD and wider cloud‐based services. Establish an effective IT service desk and provide hands‐on technical support. Develop cybersecurity, data ...

similar manufacturing role involving machine operation and maintenance. Previous maintenance experience. Good understanding of engineering principles with strong mechanical aptitude. Proficient in Microsoft 365 applications for document management, reporting and data presentation. Strong fault-finding and problem-solving skills. Excellent attention to detail. Ability to prioritise workloads ...

Investment Management Limited is seeking a Group IT AI Lead in Liverpool to spearhead the technical strategy for Microsoft 365 AI and related solutions. The role offers opportunity for significant influence within IT and collaboration with various experts, enabling the effective adoption of AI initiatives across ...

digital platform projects. Strong project delivery, commercial and stakeholder management skills. Experience managing multiple concurrent projects. Advanced Jira, Tempo and Confluence skills. Good Microsoft 365 skills. Strong understanding of Agile and Waterfall delivery. Desirable PRINCE2, Scrum Master or equivalent project management qualification. Optimizely or Digital Experience Platform ...

Responsibilities Manage IT infrastructure and support across all sites. Provide technical escalation and oversee 1st line support. Administer Microsoft technologies (Windows OS, Office 365). Maintain hardware (phones, printers, etc.) and ensure system reliability. Travel to sites as needed. Requirements Strong Microsoft tech stack experience. Multi ...

Project Manager An exciting opportunity has arisen for an experienced Project Manager to lead the end to end delivery of a new developed digital products and its associated features within the legal and finance solutions ...