L2 IT Support Engineer (Contract)
- Hiring Organisation
- Global Technology Solutions Ltd
- Location
- Central London, London, United Kingdom
- Employment Type
- Contract
users. Diagnose and resolve hardware, software, and network issues. Build, deploy, and support Windows laptops and desktops. Administer user accounts in Active Directory and Microsoft 365. Configure and support mobile devices (iPhone/iPad/Android). Manage incidents and service requests using ServiceNow or similar ITSM tools. Escalate … excellent customer service while meeting SLA targets. Essential Skills 2+ years' experience in an L2/Desktop Support role. Windows 10/11 administration. Microsoft 365 (Outlook, Teams, Office). Active Directory (users, groups, password resets). Basic networking (TCP/IP, DNS, DHCP). Laptop imaging ...