Job Advertisement: Temporary Customer SupportSpecialist - Tech Are you passionate about delivering exceptional customer support? Do you thrive in a fast-paced environment and enjoy making a difference? Our client, a leading ultra-fast growth tech organisation, is looking for an enthusiastic Temporary Customer SupportSpecialist to join their dynamic team! If you have a … knack for resolving issues with confidence and professionalism, we want to hear from you! About the Role: As a Temporary Customer SupportSpecialist, you will be instrumental in assisting a diverse range of users, including clients, apprentices, and internal staff. Reporting directly to the Senior Manager of Support Services, your primary responsibility will be to tackle support issues using Intercom, ensuring every interaction is characterised by clarity, empathy, and urgency. Job Title: Temporary Customer SupportSpecialist (using Intercom) Start Date: ASAP Duration: Ongoing - potential temp to perm Location: Paddington Pay: £18 - £21 p/h/£35,000 - £40,000 Work Arrangement: Hybrid working - 3 days in the office and 2 days from home. More ❯
Technology SupportSpecialist Our top-tier US law firm client that values collaboration and innovation, is recruiting a knowledgeable Technology SupportSpecialist to join their close-knit team of three in London. Salary to £50,000 + paid overtime Monthly rotating shift pattern between 08:30am – 6:30pm Superb employee benefits, including a £100 monthly employee … software, and general IT systems. This role will also include configuring devices such as workstations, printers, and mobile phones, and assisting with non-standard home systems and software. Technology SupportSpecialist Key Responsibilities: Log all incoming incidents and requests as well as actions taken to resolve them Respond to incidents and request escalations from Help Desk and provide … wishes Maintain strong knowledge of third-party video conference systems. Including but not limited to: WebEx, Zoom, MS Teams Travel to Europe/Paris office to provide on-site support to firm’s Paris-based community Technology SupportSpecialist Skills & Requirements: Bachelor’s degree or Professional certification preferred; similar to A+, N+, CCENT or ITIL 3+ years More ❯
City of London, London, United Kingdom Hybrid / WFH Options
Hunter Dunning
A Digital Design BIM SupportSpecialist job is now available to join a leading practice in London. This senior position sits within the digital delivery team and will provide both technical expertise and strategic guidance to ensure excellence across a wide and complex portfolio of projects. The role is focused entirely on supporting project teams in their use … the Year 2022 and ranked as a World Architecture Top 100 practice, this consultancy offers a rewarding and supportive environment for career growth. Role & Responsibilities Provide day to day specialistsupport to project teams using Revit, AutoCAD, Autodesk Construction Cloud, CDE solutions, Atvero and related digital platforms Lead digital coordination by running clash avoidance workshops, carrying out model … and internal quality standards. Required Skills & Experience Architectural background with a strong interest in digital design and delivery A minimum of ten years' experience working in BIM or digital support roles within the architectural sector and all candidates must have relevant UK experience Advanced knowledge of Revit, AutoCAD, Autodesk Construction Cloud and associated software Proven experience of applying BS More ❯
Infrastructure SupportSpecialist/Windows 11 - £550 Per Day (Inside IR35) – London/Hybrid Overview: A global financial services organisation is seeking an experienced Infrastructure SupportSpecialist to support a major Windows 11 deployment project. This is a hands-on contract position requiring strong technical expertise across Microsoft cloud, endpoint, and identity technologies.The successful individual … ensure a smooth rollout of Windows 11 and associated systems. This role requires strong attention to detail, proactive problem-solving skills, and an excellent service-oriented approach. Role & Responsibilities: Support and drive the deployment of Windows 11 across the organisation. Deliver proactive project support and task management across IT infrastructure services. Administer and maintain core endpoint and infrastructure … improvements across infrastructure services Produce and maintain accurate documentation, processes, and configuration records. Work collaboratively with IT colleagues and business stakeholders. Essential Skills & Experience: Windows 11 migration and operational support Autopilot (Hybrid Joined) Intune Defender for Endpoint BitLocker SCCM Active Directory/Azure Entra ID Strong analytical, troubleshooting, and problem-resolution skills. Strong communication skills with the ability to More ❯
Infrastructure SupportSpecialist/Windows 11 - £550 Per Day (Inside IR35) – London/Hybrid Overview: A global financial services organisation is seeking an experienced Infrastructure SupportSpecialist to support a major Windows 11 deployment project. This is a hands-on contract position requiring strong technical expertise across Microsoft cloud, endpoint, and identity technologies. The successful … ensure a smooth rollout of Windows 11 and associated systems. This role requires strong attention to detail, proactive problem-solving skills, and an excellent service-oriented approach. Role & Responsibilities: Support and drive the deployment of Windows 11 across the organisation. Deliver proactive project support and task management across IT infrastructure services. Administer and maintain core endpoint and infrastructure … improvements across infrastructure services Produce and maintain accurate documentation, processes, and configuration records. Work collaboratively with IT colleagues and business stakeholders. Essential Skills & Experience: Windows 11 migration and operational support Autopilot (Hybrid Joined) Intune Defender for Endpoint BitLocker SCCM Active Directory/Azure Entra ID Strong analytical, troubleshooting, and problem-resolution skills. Strong communication skills with the ability to More ❯
Infrastructure SupportSpecialist/Windows 11 - £550 Per Day (Inside IR35) – London/Hybrid Overview: A global financial services organisation is seeking an experienced Infrastructure SupportSpecialist to support a major Windows 11 deployment project. This is a hands-on contract position requiring strong technical expertise across Microsoft cloud, endpoint, and identity technologies. The successful … ensure a smooth rollout of Windows 11 and associated systems. This role requires strong attention to detail, proactive problem-solving skills, and an excellent service-oriented approach. Role & Responsibilities: Support and drive the deployment of Windows 11 across the organisation. Deliver proactive project support and task management across IT infrastructure services. Administer and maintain core endpoint and infrastructure … improvements across infrastructure services Produce and maintain accurate documentation, processes, and configuration records. Work collaboratively with IT colleagues and business stakeholders. Essential Skills & Experience: Windows 11 migration and operational support Autopilot (Hybrid Joined) Intune Defender for Endpoint BitLocker SCCM Active Directory/Azure Entra ID Strong analytical, troubleshooting, and problem-resolution skills. Strong communication skills with the ability to More ❯
london (city of london), south east england, united kingdom
Intec Select
Infrastructure SupportSpecialist/Windows 11 - £550 Per Day (Inside IR35) – London/Hybrid Overview: A global financial services organisation is seeking an experienced Infrastructure SupportSpecialist to support a major Windows 11 deployment project. This is a hands-on contract position requiring strong technical expertise across Microsoft cloud, endpoint, and identity technologies. The successful … ensure a smooth rollout of Windows 11 and associated systems. This role requires strong attention to detail, proactive problem-solving skills, and an excellent service-oriented approach. Role & Responsibilities: Support and drive the deployment of Windows 11 across the organisation. Deliver proactive project support and task management across IT infrastructure services. Administer and maintain core endpoint and infrastructure … improvements across infrastructure services Produce and maintain accurate documentation, processes, and configuration records. Work collaboratively with IT colleagues and business stakeholders. Essential Skills & Experience: Windows 11 migration and operational support Autopilot (Hybrid Joined) Intune Defender for Endpoint BitLocker SCCM Active Directory/Azure Entra ID Strong analytical, troubleshooting, and problem-resolution skills. Strong communication skills with the ability to More ❯
IT SupportSpecialist – Join a Fast-Growing Retail Tech Team! Location: Head Office (London) + travel to Stores in Central and West London (fully paid for). Working Hours: Monday–Friday, 10:00am–6:30pm (Head Office) Additional Support: Remote support required until 9:00pm Mon–Fri and across weekends Salary: £40,000–£50,000 + … you thrive in dynamic environments and love supporting both hardware and software across multiple locations? If so, we want you on our team! We’re looking for an IT SupportSpecialist to join our vibrant and growing client's retail business, supporting 12 supermarket locations and their London Head Office . This is a fantastic opportunity to play … LAN, and Wi-Fi across all sites Configure firewalls, routers, switches, and secure VPN/SD-WAN connections Oversee hardware installations (POS, PCs, printers, CCTV, etc.) Retail Systems & POS Support and update POS/payment terminal software Ensure seamless data sync between stores and head office Troubleshoot till and payment issues for store staff Software & Cloud Systems Manage ERP More ❯
Kingston Upon Thames, England, United Kingdom Hybrid / WFH Options
Advanced Resource Managers
IT SupportSpecialist 12-Month Contract – Inside IR35 Kingston-upon-Thames – hybrid working – 3 days a week on site Engineering sector Purpose of the position : As IT Supportspecialist you will respond to the UK ICT Manager. You will provide 1st and 2nd support to ensure smooth and efficient IT operations for employees and contractors … within the UK. How can you support us? Here below your responsibilities : : Provide 1st and 2nd level IT support to end users resolving hardware and software issues Install configure and maintain operating systems and software application Liaise with external providers (printing, mobile and audio services) Participate in IT projects like upgrades, deployments and system improvements Prepare relevant assets … inventory and physical security in the data centre Ensuring any equipment is tidy Manage administrative privileges, passwords and user access in line with control procedures and policies Amend technical support documentation to ensure guidance on errors and troubleshooting within the team Manage support requests, incidents and resolutions in the ServiceNow help desk What are we looking for? Experience More ❯
london, south east england, united kingdom Hybrid / WFH Options
Advanced Resource Managers
IT SupportSpecialist 12-Month Contract – Inside IR35 Kingston-upon-Thames – hybrid working – 3 days a week on site Engineering sector Purpose of the position : As IT Supportspecialist you will respond to the UK ICT Manager. You will provide 1st and 2nd support to ensure smooth and efficient IT operations for employees and contractors … within the UK. How can you support us? Here below your responsibilities: : Provide 1st and 2nd level IT support to end users resolving hardware and software issues Install configure and maintain operating systems and software application Liaise with external providers (printing, mobile and audio services) Participate in IT projects like upgrades, deployments and system improvements Prepare relevant assets … inventory and physical security in the data centre Ensuring any equipment is tidy Manage administrative privileges, passwords and user access in line with control procedures and policies Amend technical support documentation to ensure guidance on errors and troubleshooting within the team Manage support requests, incidents and resolutions in the ServiceNow help desk What are we looking for? Experience More ❯
london (kingston upon thames), south east england, united kingdom Hybrid / WFH Options
Advanced Resource Managers
IT SupportSpecialist 12-Month Contract – Inside IR35 Kingston-upon-Thames – hybrid working – 3 days a week on site Engineering sector Purpose of the position : As IT Supportspecialist you will respond to the UK ICT Manager. You will provide 1st and 2nd support to ensure smooth and efficient IT operations for employees and contractors … within the UK. How can you support us? Here below your responsibilities: : Provide 1st and 2nd level IT support to end users resolving hardware and software issues Install configure and maintain operating systems and software application Liaise with external providers (printing, mobile and audio services) Participate in IT projects like upgrades, deployments and system improvements Prepare relevant assets … inventory and physical security in the data centre Ensuring any equipment is tidy Manage administrative privileges, passwords and user access in line with control procedures and policies Amend technical support documentation to ensure guidance on errors and troubleshooting within the team Manage support requests, incidents and resolutions in the ServiceNow help desk What are we looking for? Experience More ❯
Product SupportSpecialist London - Hybrid Up to £40,000 + Benefits Method Resourcing are proud to be partnered with a leading organisation who are looking to hire a Product SupportSpecialist to play a key role in supporting and improving the operational systems. You'll act as a subject matter expert, providing second-line support … supporting go-lives. This role suits someone with solid technical understanding who enjoys problem-solving, training users, and turning system insights into real improvements. Key Responsibilities: Provide second-line support for operational and product-related queries, diagnosing issues across configuration, data, and process. Act as a subject matter expert on product functionality and use cases, supporting onboarding, training, and … adoption. Triage and analyse incidents, distinguishing between user error, process deviation, and system defects. Support system configuration, testing, and validation activities, including UAT planning, execution, and feedback capture. Create and maintain knowledge articles, user guides, and training materials to support consistent system use. Required Skills/Experience: Proven experience in application, product, or system support (ideally within More ❯
Product SupportSpecialist London - Hybrid Up to £40,000 + Benefits Method Resourcing are proud to be partnered with a leading organisation who are looking to hire a Product SupportSpecialist to play a key role in supporting and improving the operational systems. You'll act as a subject matter expert, providing second-line support … supporting go-lives. This role suits someone with solid technical understanding who enjoys problem-solving, training users, and turning system insights into real improvements. Key Responsibilities: Provide second-line support for operational and product-related queries, diagnosing issues across configuration, data, and process. Act as a subject matter expert on product functionality and use cases, supporting onboarding, training, and … adoption. Triage and analyse incidents, distinguishing between user error, process deviation, and system defects. Support system configuration, testing, and validation activities, including UAT planning, execution, and feedback capture. Create and maintain knowledge articles, user guides, and training materials to support consistent system use. Required Skills/Experience: Proven experience in application, product, or system support (ideally within More ❯
Application SupportSpecialist Legal Technology 12month FTC Location: Hybrid Primarily remote with occasional London office visits Are you a tech-savvy problem-solver with experience supporting legal technology systems such as Intapp, iManage, Aderant, or Elite 3E ? Were working with a leading UK law firm who are looking for an Application SupportSpecialist to join their … collaborative team and play a key role in maintaining and enhancing their legal applications. Youll work closely with the Product Owner to provide day-to-day application support, troubleshoot issues, manage integrations, and help deliver system improvements and enhancements. This role would suit someone who enjoys getting stuck into both BAU support and hands-on configuration or workflow … projects , and who has the confidence to engage directly with stakeholders across the business. Providing 1st and 2nd line support across key legal technology platforms (Intapp, Aderant, iManage, etc.) Assisting with configuration, workflow changes, and enhancement projects Supporting system integrations and data feeds (e.g. Running SQL queries and supporting data reporting (Power BI experience a bonus) Experience supporting or More ❯
City of London, London, United Kingdom Hybrid / WFH Options
Mentmore
Application SupportSpecialist – Legal Technology 12month FTC Salary: Up to £55,000 per annum Location: Hybrid – Primarily remote with occasional London office visits Are you a tech-savvy problem-solver with experience supporting legal technology systems such as Intapp, iManage, Aderant, or Elite 3E ? We’re working with a leading UK law firm who are looking for an … Application SupportSpecialist to join their collaborative team and play a key role in maintaining and enhancing their legal applications. You’ll work closely with the Product Owner to provide day-to-day application support, troubleshoot issues, manage integrations, and help deliver system improvements and enhancements. This role would suit someone who enjoys getting stuck into both … BAU support and hands-on configuration or workflow projects , and who has the confidence to engage directly with stakeholders across the business. What you’ll be doing: Providing 1st and 2nd line support across key legal technology platforms (Intapp, Aderant, iManage, etc.) Managing incidents, troubleshooting issues, and liaising with vendors where required Assisting with configuration, workflow changes, and More ❯
Application SupportSpecialist – Legal Technology 12month FTC Salary: Up to £55,000 per annum Location: Hybrid – Primarily remote with occasional London office visits Are you a tech-savvy problem-solver with experience supporting legal technology systems such as Intapp, iManage, Aderant, or Elite 3E ? We’re working with a leading UK law firm who are looking for an … Application SupportSpecialist to join their collaborative team and play a key role in maintaining and enhancing their legal applications. You’ll work closely with the Product Owner to provide day-to-day application support, troubleshoot issues, manage integrations, and help deliver system improvements and enhancements. This role would suit someone who enjoys getting stuck into both … BAU support and hands-on configuration or workflow projects , and who has the confidence to engage directly with stakeholders across the business. What you’ll be doing: Providing 1st and 2nd line support across key legal technology platforms (Intapp, Aderant, iManage, etc.) Managing incidents, troubleshooting issues, and liaising with vendors where required Assisting with configuration, workflow changes, and More ❯
london, south east england, united kingdom Hybrid / WFH Options
Mentmore
Application SupportSpecialist – Legal Technology 12month FTC Salary: Up to £55,000 per annum Location: Hybrid – Primarily remote with occasional London office visits Are you a tech-savvy problem-solver with experience supporting legal technology systems such as Intapp, iManage, Aderant, or Elite 3E ? We’re working with a leading UK law firm who are looking for an … Application SupportSpecialist to join their collaborative team and play a key role in maintaining and enhancing their legal applications. You’ll work closely with the Product Owner to provide day-to-day application support, troubleshoot issues, manage integrations, and help deliver system improvements and enhancements. This role would suit someone who enjoys getting stuck into both … BAU support and hands-on configuration or workflow projects , and who has the confidence to engage directly with stakeholders across the business. What you’ll be doing: Providing 1st and 2nd line support across key legal technology platforms (Intapp, Aderant, iManage, etc.) Managing incidents, troubleshooting issues, and liaising with vendors where required Assisting with configuration, workflow changes, and More ❯
london (city of london), south east england, united kingdom Hybrid / WFH Options
Mentmore
Application SupportSpecialist – Legal Technology 12month FTC Salary: Up to £55,000 per annum Location: Hybrid – Primarily remote with occasional London office visits Are you a tech-savvy problem-solver with experience supporting legal technology systems such as Intapp, iManage, Aderant, or Elite 3E ? We’re working with a leading UK law firm who are looking for an … Application SupportSpecialist to join their collaborative team and play a key role in maintaining and enhancing their legal applications. You’ll work closely with the Product Owner to provide day-to-day application support, troubleshoot issues, manage integrations, and help deliver system improvements and enhancements. This role would suit someone who enjoys getting stuck into both … BAU support and hands-on configuration or workflow projects , and who has the confidence to engage directly with stakeholders across the business. What you’ll be doing: Providing 1st and 2nd line support across key legal technology platforms (Intapp, Aderant, iManage, etc.) Managing incidents, troubleshooting issues, and liaising with vendors where required Assisting with configuration, workflow changes, and More ❯
Join Our client as an IT Support Specialist. Are you passionate about technology and eager to help others? Do you thrive in a dynamic environment where your skills can truly make a difference? If so, we have the perfect opportunity for you. Our client, a forward-thinking market research consultancy, is on the lookout for an enthusiastic IT SupportSpecialist to join their team. What You'll Do: As an IT SupportSpecialist, you will be the backbone of the UK tech operations, ensuring that systems run smoothly and efficiently. Your role will include: Providing top-notch technical support to staff, assisting with hardware and software issues Troubleshooting and resolving IT-related problems in … creating user guides for better team understanding What We're Looking For: Our client is seeking a proactive and tech-savvy individual who has: A solid background in IT support or related fields Excellent problem-solving skills and a knack for troubleshooting Strong communication skills to effectively assist and collaborate with team members Knowledge of network systems, hardware, and More ❯
Greater London, England, United Kingdom Hybrid / WFH Options
DQPro
from home and our central London office. About the Role DQPro is a data monitoring platform used by specialty insurers. We are looking for a proactive and technically skilled SupportSpecialist to join our technical team. This role combines customer-facing technical support with knowledge management and product enablement. This role is a great first step for … building resources and tools that help customers get the most out of our product - a role offering both variety and ownership. Key Responsibilities Provide 1st and 2nd line technical support for customer queries via a ticketing system, with full ownership and autonomy of the platform. Investigate, triage, and troubleshoot application issues, escalating to the development team where required. Maintain … and update the DQPro knowledge bank, ensuring resources are accurate, helpful, and structured to support future automation and self service tools. Create and update documentation, FAQs, and support material for new releases. Assist with other administrative and enablement tasks that improve the overall customer support experience Skills, Qualifications & Experience C# (.NET 8): working knowledge to read code More ❯
london, south east england, united kingdom Hybrid / WFH Options
DQPro
from home and our central London office. About the Role DQPro is a data monitoring platform used by specialty insurers. We are looking for a proactive and technically skilled SupportSpecialist to join our technical team. This role combines customer-facing technical support with knowledge management and product enablement. This role is a great first step for … building resources and tools that help customers get the most out of our product - a role offering both variety and ownership. Key Responsibilities Provide 1st and 2nd line technical support for customer queries via a ticketing system, with full ownership and autonomy of the platform. Investigate, triage, and troubleshoot application issues, escalating to the development team where required. Maintain … and update the DQPro knowledge bank, ensuring resources are accurate, helpful, and structured to support future automation and self service tools. Create and update documentation, FAQs, and support material for new releases. Assist with other administrative and enablement tasks that improve the overall customer support experience Skills, Qualifications & Experience C# (.NET 8): working knowledge to read code More ❯
Junior Technical SupportSpecialist - Entry Level SaaS Opportunity - Workforce Management Salary - £26,000 - £28,000 Learn from Customer Success Leaders Progression potential to Customer Success Route into the world of SaaS 22 days holiday + your birthday off If you're ready to kickstart your career in tech and want to be somewhere that actually invests in your … No gimmicks, no fluff — just solid tech, smart people, and a clear path to grow. What You’ll Be Doing Acting as the first point of contact for customer support queries via phone and email Triaging helpdesk tickets and managing the technical support inbox Providing first-line support across hardware, software, and systems Coordinating engineer visits and … across EMEIA. Their tech is used by thousands of organisations to streamline operations and safeguard people and assets. They’re growing, they’re agile, and they’re serious about support — which is where you come in. More ❯
london (wembley), south east england, united kingdom
PIE Recruitment
Junior Technical SupportSpecialist - Entry Level SaaS Opportunity - Workforce Management Salary - £26,000 - £28,000 Learn from Customer Success Leaders Progression potential to Customer Success Route into the world of SaaS 22 days holiday + your birthday off If you're ready to kickstart your career in tech and want to be somewhere that actually invests in your … No gimmicks, no fluff — just solid tech, smart people, and a clear path to grow. What You’ll Be Doing Acting as the first point of contact for customer support queries via phone and email Triaging helpdesk tickets and managing the technical support inbox Providing first-line support across hardware, software, and systems Coordinating engineer visits and … across EMEIA. Their tech is used by thousands of organisations to streamline operations and safeguard people and assets. They’re growing, they’re agile, and they’re serious about support — which is where you come in. More ❯
Junior Technical SupportSpecialist - Entry Level SaaS Opportunity - Workforce Management Salary - £26,000 - £28,000 Learn from Customer Success Leaders Progression potential to Customer Success Route into the world of SaaS 22 days holiday + your birthday off If you're ready to kickstart your career in tech and want to be somewhere that actually invests in your … No gimmicks, no fluff — just solid tech, smart people, and a clear path to grow. What You’ll Be Doing Acting as the first point of contact for customer support queries via phone and email Triaging helpdesk tickets and managing the technical support inbox Providing first-line support across hardware, software, and systems Coordinating engineer visits and … across EMEIA. Their tech is used by thousands of organisations to streamline operations and safeguard people and assets. They’re growing, they’re agile, and they’re serious about support — which is where you come in. More ❯
Junior Technical SupportSpecialist - Entry Level SaaS Opportunity - Workforce Management Interested in learning more about this job Scroll down and find out what skills, experience and educational qualifications are needed. Salary - £26,000 - £28,000 Learn from Customer Success Leaders Progression potential to Customer Success Route into the world of SaaS 22 days holiday + your birthday off … No gimmicks, no fluff — just solid tech, smart people, and a clear path to grow. What You'll Be Doing Acting as the first point of contact for customer support queries via phone and email Triaging helpdesk tickets and managing the technical support inbox Providing first-line support across hardware, software, and systems Coordinating engineer visits and … across EMEIA. Their tech is used by thousands of organisations to streamline operations and safeguard people and assets. They're growing, they're agile, and they're serious about support — which is where you come in. More ❯
