London, South East, England, United Kingdom Hybrid / WFH Options
Howells Recruitment
Product SupportSpecialist - 9 Month Fixed Term ContractLocation: Home based with occasional national travel and stay over as requiredHours: Full-time, 40 hours/week Salary: 9 Month Fixed Term Contract - £45K (Pro Rata) Are you a natural problem-solver with a passion for user support and digital products? We're recruiting for a dynamic and user … focused Product SupportSpecialist to join a leading national contractor in the housing and service delivery sector. This role is ideal for someone who thrives on helping users get the most out of systems and is confident delivering support, training, and onboarding in a fast-paced environment. Product SupportSpecialist Role: Reporting to the Product … Support Lead, you'll be the go-to expert on internal systems, supporting end users across the business. Whether it's troubleshooting live issues, leading training during go-live, or capturing feedback for continuous improvement, you'll play a vital role in ensuring confident, consistent system use across the board. Product SupportSpecialist Key Responsibilities: Triage and More ❯
Product SupportSpecialist - 9 Month Fixed Term Contract Location: Home based with occasional national travel and stay over as required Hours: Full-time, 40 hours/week Salary: 9 Month Fixed Term Contract - £45K (Pro Rata) Are you a natural problem-solver with a passion for user support and digital products? We're recruiting for a dynamic … and user-focused Product SupportSpecialist to join a leading national contractor in the housing and service delivery sector. This role is ideal for someone who thrives on helping users get the most out of systems and is confident delivering support, training, and onboarding in a fast-paced environment. Product SupportSpecialist Role: Reporting to … the Product Support Lead, you'll be the go-to expert on internal systems, supporting end users across the business. Whether it's troubleshooting live issues, leading training during go-live, or capturing feedback for continuous improvement, you'll play a vital role in ensuring confident, consistent system use across the board. Product SupportSpecialist Key Responsibilities More ❯
IT User SupportSpecialist page is loaded IT User SupportSpecialist Apply locations London time type Full time posted on Posted Today job requisition id R257940 Keen to become part of a truly global, collaborative team of professionals? Your journey begins here. Job Title IT User SupportSpecialist Department IT Service Delivery Office Location … success, which is why we seek to recruit and retain the most talented individuals in all regions of our global practice. Department Description The team provides second line IT support primarily to the office within the South Africa, but they also assist the user base of other offices when local offices may be closed or there are no onsite … support personnel available. The bulk of support is provided remotely using remote desktop tools but there is often a requirement to also undertake desk visits. The team work to high expectations and are expected to demonstrate the firm's values: Clients come first Excellence in all we do One team worldwide Commitment to our firm's success Good More ❯
EUC Onsite SupportSpecialist page is loaded EUC Onsite SupportSpecialist Apply locations London - Scalpel time type Full time posted on Posted Yesterday job requisition id REQ06118 This is your opportunity to join AXIS Capital - a trusted global provider of specialty lines insurance and reinsurance. We stand apart for our outstanding client service, intelligent risk taking … status, family or parental status, or any other characteristic protected by law. Accommodation is available upon request for candidates taking part in the selection process. Job Description: EUC Onsite SupportSpecialist How does this role contribute to our collective success? We are seeking a highly skilled and customer-focused EUC Onsite SupportSpecialist, to assist in … the delivery of exceptional technical support services to our internal users. This role is responsible for resolving complex technical issues and driving continuous improvement in our IT support processes. The ideal candidate will have a strong technical background, excellent communication skills, and a proactive approach to problem-solving. What will you do in this role? Provide 1st/ More ❯
Technical SupportSpecialist Standout opportunity for a Technical SupportSpecialist to join a top-tier US law firm, widely recognised as one of the most desirable places to work. You'll be part of a fast-paced, high-performing environment, working alongside market-leading professionals at the top of their game. Salary to £46,000 Office … working hours This firm leverages the best IT professionals to deliver world-class service, from applications and infrastructure to around the clock user service and support, focusing on operational excellence, reliability, security, and value. Technical SupportSpecialist Key Responsibilities: Provide deskside, remote, and regional second-line IT support to firm personnel, ensuring timely resolution of hardware … including PC imaging Administer the IT team’s shared inbox and calendar for effective communication and scheduling Procure IT equipment and manage inventory in accordance with firm policy Provide support to other European offices, including occasional travel and out-of-hours coverage Participate in a rotating shift pattern and be available for on-call, weekend, and overtime work as More ❯
Technical SupportSpecialist Standout opportunity for a Technical SupportSpecialist to join a top-tier US law firm, widely recognised as one of the most desirable places to work. You'll be part of a fast-paced, high-performing environment, working alongside market-leading professionals at the top of their game. Salary to £46,000 Office … working hours This firm leverages the best IT professionals to deliver world-class service, from applications and infrastructure to around the clock user service and support, focusing on operational excellence, reliability, security, and value. Technical SupportSpecialist Key Responsibilities: Provide deskside, remote, and regional second-line IT support to firm personnel, ensuring timely resolution of hardware … including PC imaging Administer the IT team’s shared inbox and calendar for effective communication and scheduling Procure IT equipment and manage inventory in accordance with firm policy Provide support to other European offices, including occasional travel and out-of-hours coverage Participate in a rotating shift pattern and be available for on-call, weekend, and overtime work as More ❯
Customer SupportSpecialist page is loaded Customer SupportSpecialist Apply locations London, United Kingdom time type Full time posted on Posted 2 Days Ago job requisition id J-048663 Are you passionate about great customer service, software and pets? IDEXX Veterinary Software London are looking for our next Customer SupportSpecialist to join our … team! This role is hybrid, based 3 days onsite in our Wimbledon, London office. This role will specifically be providing support for our ezyVet software. We have customers all over the world, so you'll get to help veterinary professionals from all over the globe. You'll provide support on complex workflow and technical solutions, while diving deep … tickets until resolution Deliver training webinars focused on specific features of ezyVet - upskilling yourself and our customers! Write customer facing knowledge base articles designed to address common areas for support inquiries to improve the customer self service help You'll learn tobe a supportspecialist, trainer extraordinaire and even a technical writing expert. So what are we More ❯
Technical SupportSpecialist - German Fluency Remote - UK ID:F8197 (for internal use only) Technical SupportSpecialist - German Fluency Samsara's Mission Improve the safety, efficiency, and sustainability of the operations that power the global economy. Samsara (NYSE: IOT) is the pioneer of the Connected Operations Cloud, which is a platform that enables organizations that depend on … solutions, including Video-Based Safety, Vehicle Telematics, Apps and Driver Workflows, Equipment Monitoring, and Site Visibility. As part of a recently public company, you'll have the autonomy and support to make an impact as we build for the long term. About the role: You will be a part of our frontline support team made up of highly … skilled and professional Technical Support Specialists. You will be responsible for responding to customer requests for technical assistance over the phone and via email. Your work will be fast-paced and independent in nature as you will be expected to manage yourself in a way to be available to respond quickly to our customers. Your work will also be More ❯
Technical SupportSpecialist - French Fluency Remote - UK ID:F8196 (for internal use only) Technical SupportSpecialist - French Fluency Samsara's Mission Improve the safety, efficiency, and sustainability of the operations that power the global economy. Samsara (NYSE: IOT) is the pioneer of the Connected Operations Cloud, which is a platform that enables organizations that depend on … solutions, including Video-Based Safety, Vehicle Telematics, Apps and Driver Workflows, Equipment Monitoring, and Site Visibility. As part of a recently public company, you'll have the autonomy and support to make an impact as we build for the long term. About the role: You will be a part of our frontline support team made up of highly … skilled and professional Technical Support Specialists. You will be responsible for responding to customer requests for technical assistance over the phone and via email. Your work will be fast-paced and independent in nature as you will be expected to manage yourself in a way to be available to respond quickly to our customers. Your work will also be More ❯
Technical SupportSpecialist - Dutch Fluency Remote - UK ID:F8198 (for internal use only) Who we are Samsara (NYSE: IOT) is the pioneer of the Connected Operations Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations. At Samsara, we are … solutions, including Video-Based Safety, Vehicle Telematics, Apps and Driver Workflows, Equipment Monitoring, and Site Visibility. As part of a recently public company, you'll have the autonomy and support to make an impact as we build for the long term. About the role: You will be a part of our frontline support team made up of highly … skilled and professional Technical Support Specialists. You will be responsible for responding to customer requests for technical assistance over the phone and via email. Your work will be fast-paced and independent in nature as you will be expected to manage yourself in a way to be available to respond quickly to our customers. Your work will also be More ❯
success and offer an inclusive and collaborative culture where your voice is valued. As the main point of contact for GBT's Executive team, you will provide end user support in GBT's Global technology environment, including but not limited to desktop support, network administration, and telephony. The Executive Technical SupportSpecialist accomplishes this by offering … throughout the world, strengthening our position as a quality provider to companies of all sizes. Get ready to make impressions that will last. You will be providing end user support in GBT's Global technology environment, including but not limited to desktop support, network administration, and telephony. Technical SupportSpecialist accomplishes this by offering incident solutions … in a timely manner or escalating to the appropriate Information Technology Team. What You'll Do on a Typical Day: Provide end user support to GBT Executives. Provide 24-hour support for critical requests. Provide incident management for technology issues. Prioritization of mission critical incidents over non-mission critical incidents. Escalate to appropriate Information Technology team when necessary. More ❯
Senior Application SupportSpecialist - Finance Systems Package: £75,000 - £90,000 + 10% bonus + 9% Pension Contribution + Private Medical Location: London (hybrid working) My client is a rapidly growing FTSE250 international organisation offering a range of solutions to the global Professional Services sector. They are seeking a Senior Application SupportSpecialist - Finance Systems to … lead the support, enhancement, and optimisation of their finance systems as part of the Application Support function, with primary focus on Sage Intacct and Concur. The Role Serve as the technical and functional expert for their financial applications within a collaborative team environment, ensuring system reliability, process efficiency, and regulatory compliance whilst supporting business growth and operational excellence … Working closely with the Application Support team, Finance stakeholders, and Software Engineering team, you will bridge the gap between business requirements and technical implementation, driving continuous improvement of their financial technology capabilities within their Microsoft-centric, Azure-native environment Collaborate with cross-functional teams to gather, document, and analyse business requirements for financial system enhancements and solutions Proactively identify More ❯
City of London, London, United Kingdom Hybrid / WFH Options
Gem Partnership
Senior Application SupportSpecialist - Finance Systems Package: £75,000 - £90,000 + 10% bonus + 9% Pension Contribution + Private Medical Location: London (hybrid working) My client is a rapidly growing FTSE250 international organisation offering a range of solutions to the global Professional Services sector. They are seeking a Senior Application SupportSpecialist - Finance Systems to … lead the support, enhancement, and optimisation of their finance systems as part of the Application Support function, with primary focus on Sage Intacct and Concur. The Role Serve as the technical and functional expert for their financial applications within a collaborative team environment, ensuring system reliability, process efficiency, and regulatory compliance whilst supporting business growth and operational excellence … Working closely with the Application Support team, Finance stakeholders, and Software Engineering team, you will bridge the gap between business requirements and technical implementation, driving continuous improvement of their financial technology capabilities within their Microsoft-centric, Azure-native environment Collaborate with cross-functional teams to gather, document, and analyse business requirements for financial system enhancements and solutions Proactively identify More ❯
IT SupportSpecialist 📍 Onsite – Central London 📅 12-Month Contract Salary - £19.50 per hour PAYE Our client is one of the world’s leading technology companies, transforming how people connect, communicate, and share through innovative digital platforms. Role Overview We are seeking an IT SupportSpecialist to provide hands-on technical assistance to users, ensuring smooth operation More ❯
IT SupportSpecialist 📍 Onsite – Central London 📅 12-Month Contract Salary - £19.50 per hour PAYE Our client is one of the world’s leading technology companies, transforming how people connect, communicate, and share through innovative digital platforms. Role Overview We are seeking an IT SupportSpecialist to provide hands-on technical assistance to users, ensuring smooth operation More ❯
IT SupportSpecialist 📍 Onsite – Central London 📅 12-Month Contract Salary - £19.50 per hour PAYE Our client is one of the world’s leading technology companies, transforming how people connect, communicate, and share through innovative digital platforms. Role Overview We are seeking an IT SupportSpecialist to provide hands-on technical assistance to users, ensuring smooth operation More ❯
london (city of london), south east england, united kingdom
Russell Tobin
IT SupportSpecialist 📍 Onsite – Central London 📅 12-Month Contract Salary - £19.50 per hour PAYE Our client is one of the world’s leading technology companies, transforming how people connect, communicate, and share through innovative digital platforms. Role Overview We are seeking an IT SupportSpecialist to provide hands-on technical assistance to users, ensuring smooth operation More ❯
SupportSpecialist Location: London UK Start date: ASAP Duration: 12 months Minimum Pay Rate: £28.46 per hour (Inside IR35) Overview: Our client is seeking a dynamic and detail-oriented Distribution Channel SupportSpecialist to join our team. This role is crucial in supporting our distribution sales channel partners and our internal teams by obtaining the right More ❯
Job Title : Technical SupportSpecialist Location : Remote Compensation : Performance-based rewards tied to issue resolution and customer feedback Job Description : Join us as a Technical SupportSpecialist and provide technical assistance to our users. If you have a knack for troubleshooting and resolving technical problems, we want you on our team! Responsibilities : Provide technical assistance and … troubleshoot issues Ensure quick and effective resolution of technical problems Maintain high customer satisfaction through excellent support Requirements : Proven experience in technical support Strong problem-solving and technical skills Excellent communication and customer service skills More ❯
Technical SupportSpecialist - Bilingual (English/German) London, UK Yext (NYSE: YEXT) is the leading digital presence platform for multi-location brands, with thousands of customers worldwide. With one central platform, brands can seamlessly deliver consistent, accurate, and engaging experiences and meaningfully connect with customers anywhere in the digital world. Our AI and machine learning technology powers the … why we are consistently recognized as a 'Best Place to Work' globally by industry leaders such as Built In, Fortune, and Great Place To Work! At Yext, the Technical Support Team is a group of technically savvy, social people who enjoy helping customers and solving complex problems! Core responsibilities include assisting our clients on the Yext platform, troubleshooting advanced … technical issues in real-time and providing best practices. As a Technical SupportSpecialist , you will be working with a diverse set of enterprise clients who have made an investment in Yext to manage their search experience across a network of maps, apps, social networks, directories, and search engines. Your role is to support those client's More ❯
Job Title: Ecommerce Marketplace Integration & SupportSpecialist Background: Maher Limited is a fast-growing business that sells its XFORT brand of door and window hardware, primarily through Amazon (UK and Europe), with a growing presence on other e-commerce platforms. With anticipated sales exceeding £6.5m this financial year, Maher Limited has become a recognised player in the hardware … s right, sharing knowledge, and finding better ways to serve our customers and grow our brand. Job Description: We are seeking a hands-on, tech-savvy Ecommerce Marketplace Integration & SupportSpecialist to join our ecommerce operations team. This role is responsible for ensuring accurate product listing uploads, smooth integration across sales channels, and proactive resolution of marketplace issues. … analytics tools to monitor performance and detect listing or sync issues. Troubleshoot listing errors, investigate upload failures, and take corrective action in collaboration with marketplace support. Open and manage support cases with sales channels (e.g., Amazon, eBay) to resolve technical or listing issues. Maintain accurate product and inventory data using Microsoft Excel and other internal tools. Support the More ❯
Job Title: Ecommerce Marketplace Integration & SupportSpecialist Background: Maher Limited is a fast-growing business that sells its XFORT brand of door and window hardware, primarily through Amazon (UK and Europe), with a growing presence on other e-commerce platforms. With anticipated sales exceeding £6.5m this financial year, Maher Limited has become a recognised player in the hardware … s right, sharing knowledge, and finding better ways to serve our customers and grow our brand. Job Description: We are seeking a hands-on, tech-savvy Ecommerce Marketplace Integration & SupportSpecialist to join our ecommerce operations team. This role is responsible for ensuring accurate product listing uploads, smooth integration across sales channels, and proactive resolution of marketplace issues. … analytics tools to monitor performance and detect listing or sync issues. Troubleshoot listing errors, investigate upload failures, and take corrective action in collaboration with marketplace support. Open and manage support cases with sales channels (e.g., Amazon, eBay) to resolve technical or listing issues. Maintain accurate product and inventory data using Microsoft Excel and other internal tools. Support the More ❯
london (ilford), south east england, united kingdom
XFORT
Job Title: Ecommerce Marketplace Integration & SupportSpecialist Background: Maher Limited is a fast-growing business that sells its XFORT brand of door and window hardware, primarily through Amazon (UK and Europe), with a growing presence on other e-commerce platforms. With anticipated sales exceeding £6.5m this financial year, Maher Limited has become a recognised player in the hardware … s right, sharing knowledge, and finding better ways to serve our customers and grow our brand. Job Description: We are seeking a hands-on, tech-savvy Ecommerce Marketplace Integration & SupportSpecialist to join our ecommerce operations team. This role is responsible for ensuring accurate product listing uploads, smooth integration across sales channels, and proactive resolution of marketplace issues. … analytics tools to monitor performance and detect listing or sync issues. Troubleshoot listing errors, investigate upload failures, and take corrective action in collaboration with marketplace support. Open and manage support cases with sales channels (e.g., Amazon, eBay) to resolve technical or listing issues. Maintain accurate product and inventory data using Microsoft Excel and other internal tools. Support the More ❯
Technical SupportSpecialist - Bilingual (English/German) London, UK Yext (NYSE: YEXT) is the leading brand visibility platform, built for a world where discovery and engagement happen everywhere - across AI search, traditional search, social media, websites, and direct communications. Powered by over 2 billion trusted data points and a suite of integrated products, Yext provides brands the clarity … why we are consistently recognized as a 'Best Place to Work' globally by industry leaders such as Built In, Fortune, and Great Place To Work! At Yext, the Technical Support Team is a group of technically savvy, social people who enjoy helping customers and solving complex problems! Core responsibilities include assisting our clients on the Yext platform, troubleshooting advanced … technical issues in real-time and providing best practices. As a Technical SupportSpecialist , you will be working with a diverse set of enterprise clients who have made an investment in Yext to manage their search experience across a network of maps, apps, social networks, directories, and search engines. Your role is to support those client's More ❯
Sr. Support Services Specialist page is loaded Sr. Support Services Specialist Apply locations London, UK time type Full time posted on Posted 11 Days Ago job requisition id R071 POSITION SUMMARY We are seeking a highly motivated and experienced Senior Support Services Specialist to join our team. This role plays a critical part in … ensuring the delivery of high-quality support services across our business. The ideal candidate will have a strong background in customer service, technical support, process improvement, and stakeholder engagement. You will drive issues to a final resolution and provide a single point of contact for Tier 2 technical and support issues. WHAT YOU'LL DO Provide Tier … Client Support via phone and email channels Identify the root cause of the client's software or system issues and use system analysis and testing techniques to solve low to complex application or system issues Develop and document standard operating procedures (SOPs), workflows, and best practices. Document each customer contact using our contact tracking system in a clear, concise More ❯
