1 to 25 of 255 Support Specialist Jobs in London

Senior Technical Support Analyst (Microsoft 365 Specialist) - 5408 Job Type Permanent Location Taunton, Hammersmith or Birmingham Our client is seeking a Senior Service Desk Analyst for a well-established MSP and to be based in either their Taunton, Summerset office or their Hammersmith, London office or their Birmingham office, with 2 days remote working. Key Responsibilities: • Provide 3rd … line technical support to clients, specialising in Microsoft 365 (Exchange Online, SharePoint & Teams, etc.) • Manage and resolve complex issues related to desktop environments, including hardware and software configurations. • Support network infrastructure, including routers, firewalls, switches and VPN setups. • Troubleshoot and resolve escalated tickets from the 2nd line support team. • Perform system administration tasks, including Active Directory, Azure … Monitor system performance and ensure high availability for business-critical services. • Liaise with external vendors and service providers to resolve issues when required. • Provide mentorship and guidance to junior support staff. • Microsoft 365 - advanced knowledge of Exchange Online, SharePoint, Teams and OneDrive. • Experience with scripting and automation tools (PowerShell). • Microsoft 365 endpoint management including deployment services and policy More ❯

and we’re not hierarchical or political in how we do business. We encourage entrepreneurial ideas and accountability at all levels. Primary Objective of the Job: As a IT Support Specialist, you will play a key role in delivering exceptional support by engaging with clients, gathering information, and utilizing support tools. You will address issues within … your scope and coordinate with additional service resources as necessary. What you’ll be doing: Provide 1st and 2nd line support for hardware and software in a mixed Windows/Mac/Android and Apple environment across our Head Office, Distribution Centre, Contact Centre, and retail locations. Maintain a strong customer focus while assisting White Stuff ‘end users.’ Prioritize … and resolve assigned support requests, managing your own workload efficiently. Support and configure Windows 10, 11, Office Suite (2019 and 365), and Active Directory. Oversee software configuration and installation. Provide EPOS (shop system) support; retail experience is a plus. Maintain and repair hardware, including laptops, desktop PCs, printers, AV meeting room equipment, and tablets. Keep hardware and More ❯

and related end user technology services across all Brookfield business groups, comprised of approximately 6,500 users. The Deskside Technician is the face of Technology Services, providing first-line support to end users. The Technical Support Specialist will report to the Team lead , Deskside . In addition to incident logging, resolution, and ownership, the Deskside Technician will … following attributes. Accountability – candidate has a sense of ownership when troubleshooting a problem and will see things through to completion. Professionalism - candidate maintains composure and integrity while providing timely support to end users . Detail Oriented – candidate takes the time to listen and understand the issue and works with the appropriate teams to resolve . Note: Night and Weekend … work may be required . Responsibilities: Provides exceptional deskside and remote support to Brookfield users. Owns and follows up on IT support requests and problem tickets until user confirms resolution. Provides installation, configuration, maintenance and troubleshooting support of computer hardware, software, audio/visual, networks, printers, and computer peripherals. Provides technical training to end users. Ensures past More ❯

encourage you to apply if your qualifications and experience are a good fit for any of our openings. Your role: As part of the Enterprise Services Team, the Enterprise Support Specialists work with clients in support of Global Relay’s services. The Enterprise Support Specialists provide leading industry support, guidance, account management and best practices for … our Enterprise Clients. This team is available 24x7 to work with clients globally. The primary function of the Enterprise Support Specialist is to troubleshoot services and use creative problem solving to resolve client issues of our most strategic and demanding accounts and to ensure the success of the client. Working collaboratively as part of the Enterprise Services Team … the Support Specialists will assist in the mentoring of internal resources, and championing Support’s requirements throughout the development cycle of Product releases. Your responsibilities: Responsible for the support of the Global Relay product suite, including third party services. Provide world class service and support of Global Relay’s platforms and resolve all Enterprise and Tiered More ❯

Key Responsibilities: Provide first-level support and troubleshooting for hardware, software, and network-related issues. Install, configure, and maintain desktops, laptops, printers, and other peripheral equipment. Monitor and respond to support requests via ticketing systems, email, phone, or in-person. Assist with software installation, updates, and licensing compliance. Troubleshoot connectivity issues including LAN, WAN, VPN, and wireless networks. … Set up new user accounts and manage access rights in accordance with company policies. Maintain IT asset inventory and document support procedures and technical guides. Escalate complex issues to higher-level IT staff or external vendors when necessary. Ensure the security and privacy of networks and computer systems. Educate users on best practices for using technology and preventing cybersecurity … threats. Required Skills and Qualifications: Bachelors degree in Computer Science, Information Technology, or a related field (or equivalent experience). 2+ years of experience in IT support or a related technical role. Strong knowledge of Windows and MacOS operating systems. Proficient in Microsoft Office 365, Active Directory, and common enterprise applications. Experience with network troubleshooting tools and techniques. Familiarity More ❯

have a workforce of 4,000 talented, motivated, and diverse staff of all religions, races, languages, and gender identities. This Opportunity: In the role of ICT Associate for IT Support, you will ensure that end users of the organisation receive effective and timely ICT support in accordance with established SLAs. Similarly, you will perform varying day-to-day … operational activities in a timely manner and to a high standard, and support technological infrastructure and networks as required. Your participation in ICT projects and initiatives will be required from time to time. To be successful in this role you will have the experience to handle a wide range of IT support duties and related tasks; excellent customer … Commit to the delivery of company, team and personal objectives (Key Performance Indicators (KPIs) ensuring that personal KRAs are delivered with excellence and timeliness. Provide Levels 1 & 2 ICT support - including but not limited to computers, printers, scanners, conferencing equipment and core systems, with relevant escalations when required; Proactively participate in the effective use and promotion of the ICT More ❯

have a workforce of 4,000 talented, motivated, and diverse staff of all religions, races, languages, and gender identities. This Opportunity: In the role of ICT Associate for IT Support, you will ensure that end users of the organisation receive effective and timely ICT support in accordance with established SLAs. Similarly, you will perform varying day-to-day … operational activities in a timely manner and to a high standard, and support technological infrastructure and networks as required. Your participation in ICT projects and initiatives will be required from time to time. To be successful in this role you will have the experience to handle a wide range of IT support duties and related tasks; excellent customer … Commit to the delivery of company, team and personal objectives (Key Performance Indicators (KPIs) ensuring that personal KRAs are delivered with excellence and timeliness. Provide Levels 1 & 2 ICT support - including but not limited to computers, printers, scanners, conferencing equipment and core systems, with relevant escalations when required; Proactively participate in the effective use and promotion of the ICT More ❯

have a workforce of 4,000 talented, motivated, and diverse staff of all religions, races, languages, and gender identities. This Opportunity: In the role of ICT Associate for IT Support, you will ensure that end users of the organisation receive effective and timely ICT support in accordance with established SLAs. Similarly, you will perform varying day-to-day … operational activities in a timely manner and to a high standard, and support technological infrastructure and networks as required. Your participation in ICT projects and initiatives will be required from time to time. To be successful in this role you will have the experience to handle a wide range of IT support duties and related tasks; excellent customer … Commit to the delivery of company, team and personal objectives (Key Performance Indicators (KPIs) ensuring that personal KRAs are delivered with excellence and timeliness. Provide Levels 1 & 2 ICT support - including but not limited to computers, printers, scanners, conferencing equipment and core systems, with relevant escalations when required; Proactively participate in the effective use and promotion of the ICT More ❯

have a workforce of 4,000 talented, motivated, and diverse staff of all religions, races, languages, and gender identities. This Opportunity: In the role of ICT Associate for IT Support, you will ensure that end users of the organisation receive effective and timely ICT support in accordance with established SLAs. Similarly, you will perform varying day-to-day … operational activities in a timely manner and to a high standard, and support technological infrastructure and networks as required. Your participation in ICT projects and initiatives will be required from time to time. To be successful in this role you will have the experience to handle a wide range of IT support duties and related tasks; excellent customer … Commit to the delivery of company, team and personal objectives (Key Performance Indicators (KPIs) ensuring that personal KRAs are delivered with excellence and timeliness. Provide Levels 1 & 2 ICT support - including but not limited to computers, printers, scanners, conferencing equipment and core systems, with relevant escalations when required; Proactively participate in the effective use and promotion of the ICT More ❯

Social network you want to login/join with: Technical Support Specialist, london (city of london) col-narrow-left Client: Location: london (city of london), United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 2 Posted: 16.06.2025 Expiry Date: 31.07.2025 col-wide Job Description: We are looking for a dynamic and service … oriented IT Support Specialist to join our fast-paced, constantly evolving environment. You will be responsible for delivering high-quality customer service and hands-on support, ensuring a smooth and premium IT experience for all users. This is an exciting opportunity to join a forward-thinking company at the forefront of its industry. You will play a … key role in ensuring the effective delivery of IT services and resolving technical issues efficiently. Please note: Prior experience in a technical support role within the financial sector is essential for this position. Key Responsibilities: Deliver outstanding technical support that consistently meets or exceeds customer expectations Identify customer needs and recommend suitable products or services Troubleshoot, analyze, and More ❯

and innovators to deliver greater access to more affordable, higher quality care. Amwell believes that hybrid care delivery will transform healthcare. The company offers a single, comprehensive platform to support all digital health needs from urgent to acute and post-acute care, as well as chronic care management and healthy living. With nearly two decades of experience, Amwell powers … largest health systems, representing over 2,000 hospitals, have access to Amwell solutions. For more information, please visit . Brief Overview: Amwell is seeking a motivated and energetic Technical Support Specialist to join our Customer Support team. In this Customer-facing role, your primary focus will be to deliver world class support and solutions to our … Amwell customer base. You will provide guidance and resolution on a wide range of technical product support issues. You will work on technical service requests that our Level 1 support teams have been unable to resolve. You will liaise with our Tier 3, Hosting, Engineering and Customer Success teams when needed to assist with troubleshooting problems for our More ❯

Join to apply for the Infrastructure Support Specialist role at Thomas Miller 23 hours ago Be among the first 25 applicants Join to apply for the Infrastructure Support Specialist role at Thomas Miller Get AI-powered advice on this job and more exclusive features. Direct message the job poster from Thomas Miller Working Arrangements: Full Time … Monday to Friday, 3x Per/week Overall Objective of Role: Responsible for the technical support (3rd line) of the IT Infrastructure; resolving issues and requests, raising and resolving problems and implementing small change. Main Responsibilities: Plan and deliver infrastructure upgrades, migrations, and improvement projects. Document processes, solutions, and infrastructure configurations accurately. To guide best practice within the engineering … function and deliver change to IT infrastructure. To support the 1st and 2nd line staff in resolving complex issues To provide support to other IT staff To provide support and administration of the IT Infrastructure To provide IS support to Infrastructure and Application projects. To apply small changes in accordance with change management process To guide More ❯

Social network you want to login/join with: The IT Support Specialist takes charge of coordinating, diagnosing, and troubleshooting incoming employee issues. Offering support services, they assist employees facing technical challenges and information technology issues encompassing desktop, laptop, or network services. Ensuring prompt resolution or escalation, when necessary, they advocate for the customer by directing matters … with case status updates and contribute to the development, documentation, and implementation of standard operating procedures and customer service guidelines relevant to IT support. Responsibilities: Provides first tier IT support to employees and business resolving simple problems and tickets as a member of the Help Desk Team. Responds to escalated employee issues and incidents in a proactive, timely fashion. … communication skills. Strong organizational and interpersonal skills. Exceptional problem-solving abilities. Collaborates well with other teams. Education & Experience: Certifications in CompTIA A+, Udemy IT Help Desk Professional, Microsoft IT Support, or Apple Support. Good to have, but not essential: degree in information technology #J-18808-Ljbffr More ❯

Finance Applications Support Specialist Location: London, UK Role Overview: We're searching for a highly motivated and detail-oriented individual to join our team as a Finance Applications Support Specialist. Reporting to the EPM & Apps Team Lead, you'll play a vital role in our Enterprise Shared Platforms - Finance & Tax Technology team within the Digital & Technology division. … Your responsibility will be to provide technical support to our finance and tax teams, ensuring the smooth operation of our financial systems and software. Key Responsibilities: Troubleshoot and resolve issues related to finance and tax systems. Assist with the implementation and maintenance of financial systems and software. Collaborate with IT and finance teams to identify and implement process improvements. More ❯

Provide support for Swift Payments and Swift Messaging applications Experience in financial services, preferably in payments, or settlements About Our Client The client is a global financial services platform Job Description Responsibilities: Provide support for Swift Payments and Swift Messaging applications to both internal and external stakeholders. Offer second- and third-line application support for Swift-related More ❯

Salary: Up to £90k + Bonus | Experience: 1–5 Years | Degree Required We are working with a leading macro trading firm in London to find a skilled IT Support Engineer . This is a unique opportunity to support a high-performance, cutting-edge trading environment and work alongside top-tier professionals in the finance sector. The firm operates … at the intersection of finance and technology, where system uptime and speed are critical to business success. As part of the IT support team , you'll be tasked with ensuring that the firm’s infrastructure runs smoothly and efficiently, providing direct support to the trading desks, quants, and developers who rely on fast, uninterrupted systems. This role is … perfect for someone with a solid foundation in IT support , a good understanding of Windows-based environments , and strong PowerShell scripting skills. Key Responsibilities: Provide day-to-day technical support for the trading floor and other business units, addressing hardware, software, and networking issues. Troubleshoot and resolve issues related to trading systems , market data feeds , and other mission More ❯

Social network you want to login/join with: I.T.Support Specialist, northern ireland col-narrow-left Client: AGM Construction Recruitment Location: northern ireland, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Reference: c071147ee4ff Job Views: 27 Posted: 18.06.2025 Expiry Date: 02.08.2025 col-wide Job Description: Overall Objectives: You will be an essential part … s growing business, working within a dedicated IT team. Your main responsibilities include technical troubleshooting, management, and maintenance of hardware and software. While your primary focus will be technical support, you will also have the opportunity to advise and engage with the business as a trusted IT partner. Additionally, you will develop and utilise your cybersecurity expertise as part … of the evolving IT security controls environment. Key Duties & Responsibilities: Serve as a primary contact for all IT issues. Provide expert-level support for complex hardware, software, and networking issues, including Windows, Office 365, Azure Administration, Entra ID, and other enterprise-level technologies. Administer system configurations, security settings, and user accounts, including the ERP system and other SaaS applications. More ❯

IT Support - 1st and 2nd line support at this large successful complex, fast moving and expanding group of businesses. You will take ownership of the IT Systems, troubleshooting and improving systems in this sales and finance focused environment, utilising and coordinating external support where required. We are looking for someone with a good understanding of the following … security platforms LAN & WAN cloud software We need a confident, competent IT specialist capable of working in an often-pressured environment who is comfortable providing remote/on site weekend emergency support as the business is also open 7 days a week. The role offers excellent support and autonomy, strong technical budgets and a great team atmosphere … working in a contemporary and luxurious environment. You will provide hands-on support and take charge of critical IT projects, working in an environment that values your expertise and implements your ideas. Key Responsibilities: Identify areas for improvement and lead initiatives to enhance IT processes and systems. Configure and set up workstations (desktops, laptops, mobile devices) for new and More ❯

Technical Support Specialist - French, Alexa Information & Ads Job ID: Evi Technologies Limited At the intersection of AI and natural language understanding, voice-assistant technology is one of the most exciting industries to work in today. Alexa is Amazon's voice AI. Alexa lives in the cloud and is happy to help anywhere there's internet access and a … might interact with Alexa. If you are a proactive, adaptable, and quality-driven professional who thrives in a collaborative environment, we invite you to apply for this French-speaking Support Engineer role in our Cambridge office. This is an excellent opportunity to leverage your technical expertise and language skills to make a direct impact on customer satisfaction and team … metrics. Key job responsibilities As a native French-speaking Support Engineer based out of our Cambridge office, you will be responsible for providing high-quality technical support to Alexa Question & Answering (Q&A) internal and external customers. In the role, you can expect to: - Follow workflows with strong guidelines to localize and scale Alexa's Q&A understanding More ❯

Technical Support Specialist- German, Alexa Information & Ads Job ID: Evi Technologies Limited At the intersection of AI and natural language understanding, voice-assistant technology is one of the most exciting industries to work in today. Alexa is Amazon's voice AI. Alexa lives in the cloud and is happy to help anywhere there's internet access and a … might interact with Alexa. If you are a proactive, adaptable, and quality-driven professional who thrives in a collaborative environment, we invite you to apply for this German-speaking Support Engineer role in our Cambridge office. This is an excellent opportunity to leverage your technical expertise and language skills to make a direct impact on customer satisfaction and team … metrics. Key job responsibilities As a native German-speaking Support Engineer based out of our Cambridge office, you will be responsible for providing high-quality technical support to Alexa Question & Answering (Q&A) internal and external customers. In the role, you can expect to: - Follow workflows with strong guidelines to localize and scale Alexa's Q&A understanding More ❯

leading brands including Morrisons, One Stop, Coop Denmark and Waitrose as well as many more global retailers. About the Role We are now looking for a full-time Technical Support Specialist to join RELEX in the UK office. You will join a Support team of 10 people worldwide, who will help you succeed in your new role. … issues and adding them to our vast knowledge base. What you’ll bring to the table: Fluent written and verbal English. Minimum 2 years of Application or Internal IT Support experience. Experience of ticket administration via service desks – JIRA is preferred; ServiceNow, Fresh Desk, Sales Force considered (among others). SQL Query Writing for reporting, data manipulation and investigation. … pay, 8 weeks at 80% pay and another 8 weeks at 60% pay. At RELEX we offer an Employee Assistance Programme (EAP) with different services included. Within our Healthcare support we have different services: Treatment with Comprehensive Cancer Cover, Full Out-patient, Therapies, Mental Health, Private GP, Employee Assistance Programme Premier, Dentist and Optician Cashback Plus and Health Assessment. More ❯

Position Overview Internally, this position is known as a Software Support Analyst. As a Veson Nautical Software Support Analyst, you will provide technical support for the world’s leading developer of commercial maritime shipping software. You will have a deep understanding of our customer’s workflow and processes and will work independently and in collaboration to research … to work to document client profiles and knowledge base content. Responsibilities Essential Duties and Requirements Become subject matter expert on commercial maritime industry and on Veson software products. Handle support inquiries for Veson customers from creation to resolution in a timely manner, with quality, according to internal processes. Collaborate independently and within teams to diagnose technical issues. Navigate and … all levels of the organization. Qualifications At least one of the three following criteria should apply to you: 1 year + of in-house superuser or enterprise software applications support experience; ideally ERP, accounting, operations or finance related. BSc/MSc level Maritime industry related studies. Maritime operations related experience. Plus: BSc Degree, relevant related degree or advanced diploma More ❯

Social network you want to login/join with: Applications Specialist – SharePoint & SaaS Location: London (Hybrid) Overview: A global life sciences brand is seeking an Applications Specialist with strong SharePoint expertise to support key SaaS platforms. You’ll be part of a forward-thinking digital team, enabling enterprise collaboration and operational efficiency. Role & Responsibilities: Act as the … SharePoint SME, managing configuration, support, and optimisation. Provide 3rd line support for SharePoint, Microsoft 365, and other SaaS tools. Collaborate with stakeholders and vendors to deliver updates and improvements. Create documentation, support integration, and contribute to Agile delivery. In-depth experience with SharePoint Online and Microsoft 365. Knowledge of Workday, Salesforce, Dynamics, and other SaaS platforms. Comfortable More ❯

Social network you want to login/join with: Job Title: Junior Helpdesk/IT Support Desktop Specialist We are currently seeking an energetic individual to work full-time in our London office as a Junior Helpdesk/IT Support Desktop Specialist. This is an entry-level position suitable for someone with 0 to 2 years of … offering exposure to an enterprise computing environment. The ideal candidate should possess good technical troubleshooting skills and excellent communication skills, both written and oral. Responsibilities include: Provide installation and support for PC and some Apple hardware and software, including peripheral devices such as printers and USB devices. Respond to incoming calls and emails regarding workstation and peripheral performance and More ❯

large and complex systems. Experience in root cause analysis. Experience in relational databases such as Oracle, MySQL, SQL Server and scripting in those databases. Key Responsibilities As the Applicant Support Specialist, you will be responsible for a variety of tasks, with the key responsibility being coordinating and providing timely solutions to the Enactor customers. Develop an in-depth … understanding of Enactor Products & Processes and become a subject matter expert to ensure that the service levels and performance are met. Support Provide technical support for live service issues across multiple services and customers working in UK times. Take responsibility in undertaking detailed investigations to identify root causes/fixes for complex technical issues. Have regular interactions with … management & issue tracking tools (e.g. JIRA, Confluence). Excellent communication, presentation, and negotiation skills. Domain expertise in the retail sector is highly desired. Profile You will be an Application Support Specialist who will be responsible for resolving 3rd and 4th line support issues reported by the customers relating to the Enactor product. You must possess hands-on More ❯