End User Support Specialist
- Location
- Greater London, England, United Kingdom
User Support Specialist delivers structured, high-quality end-user technology support across assigned business units, ensuring a reliable and consistent client experience across endpoint, workplace, and user lifecycle services. The role operates within a defined support model where Service Desk owns front-line support, including … intake, triage, and resolution within defined scope; End User Support Specialists own structured execution for escalated and onsite support activities; End User Compute (EUC) owns endpoint platforms and standards; and the End User Support Specialist Lead defines and enforces workflows. This is a role focused ...