3 of 3 Microsoft 365 Jobs in Luton

someone early in their IT career who wants to build a solid technical foundation, gain exposure to a broad range of technologies across the Microsoft ecosystem, and progress into roles such as Senior IT Support Engineer, Network Engineer, or Security Engineer . Key Responsibilities1st Line Technical Support Provide first … line support to internal users across multiple offices and remote locations. Troubleshoot issues across Windows desktop and server environments, Microsoft 365, Azure AD, and common business applications. Resolve incidents via phone, email, remote tools, and in-person support. Manage and escalate tickets effectively within SLAs. Systems & Platform ...

someone early in their IT career who wants to build a solid technical foundation, gain exposure to a broad range of technologies across the Microsoft ecosystem, and progress into roles such as Senior IT Support Engineer, Network Engineer, or Security Engineer . Key Responsibilities 1st/2nd Line Technical … Support Provide first and second-line support to internal users across multiple offices and remote locations. Troubleshoot issues across Windows desktop and server environments, Microsoft 365, Azure AD, and common business applications. Resolve incidents via phone, email, remote tools, and in-person support. Manage and escalate tickets ...

issues, including hardware, software, and networking problems Complete daily checks, such as backups from the night before Provide support for Microsoft and Office 365 Update and maintain knowledge base articles and internal documentation to assist with common support requests and to improve the efficiency of the support ...