other duties as required by the Professional Services Team Leader, Service Desk Manager or Head of Operations. Technical Skills Required: Windows Desktop (10,11): Install, configure, and troubleshoot issues. Microsoft365 : Basic understanding and troubleshooting of Microsoft365 software. Networking : Understanding and troubleshooting of networking, IP addresses, MAC addresses, DNS, internet connection issues, Wi … and understanding of structured cabling (tidy cable management is a must ). Advanced experience installing and maintaining networking and VoIP equipment. Advanced experience and knowledge of working with the Microsoft365 Platform. Advanced experience in clean workstation installations (tidy cable management for end-user devices, such as computers, monitors, printers, etc). Advanced experience working with vendors … Have Skills : Experience using a ticketing system/RMM tool and PSA software. Experience providing support via remote tools. Experience handling technical service tickets. Professional IT certifications such as Microsoft MCP, MCSA or MCSE, ITIL, ITSM, etc. Experience working either on a Helpdesk or for a Managed Service Provider (MSP)/IT Support Business. Produce and keep up to More ❯
guiding users through digital systems, and contributing to impactful technology projects. Your work will span a diverse range of hardware and software, including PCs, laptops, printers, mobile devices, and Microsoft365 -- giving you the chance to develop hands-on skills across multiple platforms. This is more than just a technical role; it's an opportunity to build … point of contact for IT issues and service requests, providing timely, professional support to staff across the Trust. Diagnose and resolve problems with hardware, software, printers, mobile devices, and Microsoft365 applications. Log, track and update service requests and incidents, working to agreed service levels. Provide clear advice and guidance to colleagues, explaining technical issues in simple … first point of contact for IT support, responding to incidents and service requests in line with agreed service levels. Diagnose and resolve issues with PCs, laptops, printers, mobile devices, Microsoft365 and other Trust systems. Log and track all calls via the IT service management system, keeping users updated throughout. Provide clear advice and guidance to colleagues More ❯
The role of Finance Business Analyst - Dynamics 365 involves supporting the Accounting & Finance department by leveraging supporting on the transformation to implement Dynamics 365. his temporary position in Bedfordshire offers an excellent opportunity to work within the Manufacturing industry and contribute to financial strategy. Client Details My client operates within the Manufacturing industry, focusing on delivering high-quality … tailored financial solutions. Ensure data accuracy and compliance with financial regulations. Prepare clear and concise documentation of processes and findings. Assist in the integration of financial tools within the Microsoft365 ecosystem. Provide training and support to team members on new systems and processes. Profile A successful Finance Business Analyst - Dynamics should have: Recent experience with Dynamics … P.a + benefits FTC) Opportunity to work with a mid -sized organisation within the Manufacturing industry. Temporary role offering valuable experience in Accounting & Finance. Chance to develop expertise in Microsoft365 financial tools. Collaborative and supportive work environment in Milton Keynes. This is an exciting opportunity for a Finance Business Analyst - MS 365 to contribute More ❯
and transition activities for a large-scale Microsoft365 Tenant Migration and Windows 11 upgrade program. Define and own the Service Design & Transition strategy for the M365 tenant migration and Windows 11 upgrade. Engage with programme, technical, and operations teams to ensure new/changed services are fully documented, supportable, and aligned to ITSM best practices. Conduct … reporting and assurance to programme leadership on service readiness and transition progress. Experience required: Proven experience in IT Service Design & Transition roles within enterprise-scale programmes. Strong knowledge of Microsoft365 services (Exchange Online, SharePoint, OneDrive, Teams). Familiarity with endpoint service transition for Windows 10-11 upgrades. Deep understanding of ITIL (v3/v4) practices, particularly More ❯
Insurance, etc.) Skills and Experience: Minimum of two years' experience in a similar IT support role. Understanding of standard computing systems and networking principles. Experience with Active Directory, Office365 and basic networking TCP/IP knowledge. Have a good understanding of cloud technologies such as Azure. Windows 11 and Server exposure in a corporate environment. Ability to More ❯
Employment Type: Permanent
Salary: £30000 - £32000/annum (plus excellent company benefits)
Connect2Luton are excited to recruit a M365 Adoption and Business Readiness Lead on behalf of Luton Borough Council. Main purpose of position: The M365 Adoption and Business Readiness Lead will work with the business areas to prepare for the changes that will result from the roll out of M365 features such as Teams Telephony and One Drive. You will also … prepare and coordinate for early life support. Planning, managing and delivering M365 training and support to end users. Responsibilities: Training & Communication: Develop the training & communications strategy Develop training plan and book venues and trainees Work together with the project team to develop user guides, self-help videos and workshop training material Deliver training Prepare corporate communications for dissemination. Business Readiness … Adoption: Develop business readiness approach/methodology Engage with services impacted to be an advocate of and win buy in for change brought about by the roll out of M365 Teams Telephony & other M365 features Identify Business Change Managers (BCMs) in each team Coach and familiarise colleagues to prepare for change Lead/support business readiness workshops/meetings Prepare More ❯