Digital Helpdesk Apprentice
Musselburgh, Midlothian, Scotland, United Kingdom
QA
requests, providing regular updates and ensuring a high standard of service delivery. Monitor and resolve client support tickets, escalating and collaborating with technical teams when necessary. Use the Office 365 suite daily (Outlook, SharePoint, Teams, OneDrive, Word, Excel, PowerPoint) to collaborate, document, and communicate effectively. Draft and manage technical change requests and client contracts, ensuring alignment with workflows More ❯
Employment Type: Full-Time
Salary: £18,000 per annum
Posted: