5 of 5 Microsoft 365 Jobs in Newcastle upon Tyne

issues via phone, email, and ticketing systems. Troubleshoot hardware, software, and network problems, escalating when required. Manage user accounts and access rights in Microsoft 365 and Active Directory. Configure and support desktops, laptops, and mobile devices. Keep tickets updated and resolved in line with SLAs. Assist with … projects, rollouts, and system improvements. The Person Proven experience in an IT support or service desk role. Strong knowledge of Windows OS, Microsoft 365, and Active Directory. Good understanding of networking basics (DNS, DHCP, VPN, TCP/IP). Familiarity with ITSM tools (ServiceNow, Freshservice, etc.). ...

issues via phone, email, and ticketing systems. Troubleshoot hardware, software, and network problems, escalating when required. Manage user accounts and access rights in Microsoft 365 and Active Directory. Configure and support desktops, laptops, and mobile devices. Keep tickets updated and resolved in line with SLAs. Assist with … projects, rollouts, and system improvements. Skills, Knowledge and Expertise Proven experience in an IT support or service desk role. Strong knowledge of Windows OS, Microsoft 365, and Active Directory. Good understanding of networking basics (DNS, DHCP, VPN, TCP/IP). Familiarity with ITSM tools (ServiceNow, Freshservice ...

move from another technical discipline. Proven ability to adapt quickly to emerging threats or new information, shifting focus as needed. Demonstrated expertise in Microsoft 365 Defender and Azure Sentinel for detecting, investigating, and responding to suspicious behaviors and anomalous activities. Familiarity with endpoint security solutions and security … with securing cloud environments (AWS, Azure, GCP), including configuration management, identity and access controls, monitoring, and incident response. Familiarity with cloud security tools (e.g., Microsoft Defender for Cloud, AWS Security Hub), and cloud compliance frameworks (e.g., CIS, CSA CCM) is highly desirable. Experience with security automation and orchestration, including ...

move from another technical discipline. * Proven ability to adapt quickly to emerging threats or new information, shifting focus as needed. * Demonstrated expertise in Microsoft 365 Defender and Azure Sentinel for detecting, investigating, and responding to suspicious behaviors and anomalous activities. * Familiarity with endpoint security solutions and security … with securing cloud environments (AWS, Azure, GCP), including configuration management, identity and access controls, monitoring, and incident response. * Familiarity with cloud security tools (e.g., Microsoft Defender for Cloud, AWS Security Hub), and cloud compliance frameworks (e.g., CIS, CSA CCM) is highly desirable. * Experience with security automation and orchestration, including ...

cloud environments. Strong understanding of system architecture, file systems, and operating system internals. Strong knowledge of Microsoft technologies (Windows Server, Active Directory, M365, Exchange). Experience with virtualisation platforms (e.g. VMware, Hyper-V). Solid understanding of networking principles and technologies (LAN/WAN, firewalls, VPNs). Experience with ...