to senior engineers where necessary. Deliver excellent customer service and communicate clearly with users of all technical levels. Training Why choose our Azure Cloud Support Specialist apprenticeship? The new Microsoft Azure Cloud Support Specialist Level 3 programme has been designed in partnership with Microsoft to build Azure cloud capabilities in your organisation. This new Microsoft apprenticeship is … part of QA's drive to support Microsoft’s Get On 2021 campaign, a five-year initiative to help 1.5 million people build careers in technology and help 300,000 connect to tech job opportunities. QA’s Azure Cloud Support Specialist Level 3 apprenticeship programme enables the apprentice to: Learn on-premise and cloud-enabled technologies and services Learn … technical content that aligns to and is relevant to employers and the market Gain an Azure Fundamentals Qualification and a Microsoft365 fundamentals qualification Get an introduction to Windows, Linux and PowerShell Tools and technologies learnt: Learners will learn to use Microsoft Azure, Microsoft365, Windows 10, AWS, Linux, PowerShell. 90% of QA More ❯
Newcastle Upon Tyne, Tyne and Wear, England, United Kingdom
Atrium Workforce Solutions Ltd
laptops, printers, and software. Evaluate new software and hardware solutions. Install and test new software. Inventory all software and hardware, ensuring the inventory is updated at all times. Administer Microsoft Windows Network, including modifications to user rights and adding or deleting users. Provide Microsoft365 administration and end-user support. Perform backup functions, monitor backups, and … liaise with HR to ensure the correct courses are made available. Relevant Functional/Technical Skills or Industry Experience: Experience with IT Service Desk Support. Knowledge of MicrosoftO365 and Desktop applications. Knowledge of Enterprise back-up software. Knowledge of Citrix environment. Experience working in a highly regulated environment. Knowledge of Microsoft SharePoint. This position may require some More ❯
Newcastle Upon Tyne, Tyne and Wear, England, United Kingdom
Reed
mobile, and virtual desktop environments (e.g., Citrix, VMware Horizon). Deploy and manage Windows OS images, software packaging, and patch management using tools like SCCM, Intune, or Autopilot. Support Microsoft365 applications and services, including Teams, OneDrive, and Exchange Online. Collaborate with the Service Desk and Infrastructure teams to resolve complex technical issues. Contribute to EUC projects … in device management. Document processes, procedures, and technical configurations. Skills & Experience Required: Proven experience in an EUC or Desktop Support Engineer role. Strong knowledge of Windows 10/11, Microsoft365, and Active Directory. Experience with endpoint management tools (e.g., SCCM, Intune, JAMF). Familiarity with virtual desktop infrastructure (VDI) and remote access technologies. Scripting skills (PowerShell More ❯
Newcastle Upon Tyne, Tyne and Wear, England, United Kingdom
Atrium Workforce Solutions Ltd
laptops, printers, and software. • Evaluate new software and hardware solutions. Install and test new software. • Inventory all software and hardware, ensuring the inventory is updated at all times. • Administer Microsoft Windows Network, including modifications to user rights and adding or deleting users. Provide Microsoft365 administration and end-user support. • Perform backup functions, monitor backups, and … things before moving on. • Action Oriented: Enjoys working hard; is action-oriented and full of energy for challenging tasks. • Experience with IT Service Desk Support. • Knowledge of MicrosoftO365 and Desktop applications. • Knowledge of Enterprise back-up software. • Knowledge of Citrix environment. • Experience working in a highly regulated environment. • Knowledge of Microsoft SharePoint. Click Apply now/Contact More ❯
Monkton Business Park South, 11 & 12 Blue Sky Way, Hebburn, Newcastle Upon Tyne, England
HOWELL TECHNOLOGY GROUP LTD
Launch Your IT Career with HTG! HTG is looking for an IT Apprentice to join their team as they leverage innovative Microsoft365 solutions to enable businesses to operate with confidence and resilience in an ever-changing digital world. Become part of the North East’s most trusted partner for Microsoft365 security. Role More ❯
Newcastle Upon Tyne, Tyne and Wear, England, United Kingdom
Norton Rose Fulbright LLP
team and personal workloads as required throughout the day is essential. Candidates must have knowledge of supporting the majority of the following: Microsoft Windows 11 MicrosoftOffice365 or above iPhone devices - configuring and troubleshooting Printing solutions (desktop and MFD) Active Directory Dealroom/File transfer solutions Mimecast email management NexThink experience preferred iManage (or other More ❯
Newcastle upon Tyne, Tyne and Wear, Tyne & Wear, United Kingdom
Reed Technology
ensure seamless service delivery. Mentor junior team members and contribute to process improvements. What We're Looking For: Strong communication skills and a customer-first mindset. Solid understanding of Microsoft365, operating systems, and common business applications. Experience with remote support tools and ticketing systems. Ability to diagnose and resolve technical issues efficiently. A proactive approach to More ❯
requirements into traceable technical solutions that can be demonstrated to stakeholders. Using modelling techniques and tools to create and communicate architecture designs. Communication and Collaboration Technologies, particularly MS 365 Solutions (SharePoint, Teams and Copilot) and Exchange Information/Data Security, Governance, Management & Compliance including Data Privacy, Data Lifecycle Management, Legislation, Disaster Recover and Backup You and your role More ❯
NE1 1DF, Newcastle upon Tyne, Tyne & Wear, United Kingdom
Telent
Key requirements: Knowledge of Communications systems and their applications; Ideally previous SISS Proven faultfinding skills and experience including the use of suitable test equipment; Proven IT skills (laptop, Office365); Experience of working with SLA driven maintenance contracts. Good organisational skills, including multitasking and time management Full UK driving licence The additional benefits with this role: 34 days More ❯
Newcastle Upon Tyne, Tyne and Wear, England, United Kingdom
Nextech
efficiently. Skill requirements - MSP experience or a customer centric environment providing support. Excellent verbal and written communication skills Active Directory and GPO administration Exchange & Intune administration Excellent experience with Microsoft technologies Good general knowledge of networking and technologies: TCP/IP stack, concept of VLANs and firewalls, wireless configurations 2 years+ of 1st line technical helpdesk environment 2 years … 2nd line technical support environment Firewall Implementations -Fortigate/Cisco/Sonicwall/Watchguard Backup Solutions - Azure/Veeam Virtualisation - Hyper-V, VMware, AVD, RDS In-depth Knowledge of O365 suite & MFA Able to answer general Networking questions. What We Offer - Competitive salary and benefits package. Opportunities for professional development and career progression. A supportive and collaborative work environment. Regular More ❯
Newcastle Upon Tyne, Tyne and Wear, England, United Kingdom
QA
customer service and communicate clearly with users of all technical levels. Desirable skills: Strong interest in technology, IT systems, and problem-solving. Basic understanding of Microsoft Windows, Office365, and networking fundamentals. Excellent communication and teamwork skills. Organised, proactive, and eager to learn. Ability to work under pressure and prioritise effectively. Positive attitude and strong attention to … holidays. Continuous on-the-job training and development. Clear career progression opportunities within ATOM Technology. Friendly, inclusive, and modern working environment in Newcastle. Support for professional certifications (e.g., CompTIA, Microsoft). Future prospects: 90% of QA apprentices secure permanent employment after completing: this is 20% higher than the national average. About QA: Our apprenticeships are the perfect way to More ❯