4 of 4 Microsoft 365 Jobs in North Tyneside

empowers IT Providers, Telcos, Systems Integrators, and Enterprises to streamline operations, enhance service delivery, and optimize business processes. By integrating seamlessly with technologies like Microsoft 365, Active Directory, Citrix, and RDS, Atria automation enables service desks to action thousands of end user requests quickly, easily and accurately. … proactive and keen to learn. · Diligent, with a strong work ethic. · Excellent attention to detail and reliable. ‘Must have’ Technical Skills · Proven experience with Microsoft Windows Server and related systems. · Strong understanding of networking and security principles. · Proficiency in PowerShell scripting and a keen interest in IT automation. · Demonstrated … client satisfaction. · Strong written communication skills, with the ability to create clear and concise documentation and content. Desirable/Nice to Have: · Experience with Microsoft 365, Active Directory, Citrix, Or another RDS Software · Background in IT support roles with a focus on automation. · Familiarity with integrating automation More ❯

You will be taking ownership of your tickets and taking them through to resolution. Required Skills MSP Experience. Basic networking. Windows server support. Office 365 administration. Networking Experience as a 2nd line support Engineer. Efficient in meeting all SLA’s (including troubleshooting, maintenance and support). Benefits Free More ❯

Service & Operations strategy, ensuring alignment with business objectives, while also managing the budget, tracking, forecasting, and reporting. Oversee internal IT operations (networks, communication systems, O365, laptops, conferencing tools) and forecast software and service licensing requirements for future growth. Monitor service desk operations, ensuring tickets are resolved within SLA, collaborating with More ❯

a fast-paced environment. The successful candidate will bring strong technical expertise, problem-solving skills, and the ability to collaborate across multiple teams. From Microsoft environment upgrades to AV systems, infrastructure migrations … and service desk escalations, no two days will be the same. What you’ll be doing: Leading enterprise-scale Microsoft upgrades (Windows, Office 365) Managing AV tech across meeting spaces with a focus on quality and reliability Providing 3rd line support and mentoring junior IT staff Troubleshooting … process improvement and knowledge sharing What we’re looking for: 5+ years in a 3rd line IT support or similar role Strong knowledge of Microsoft technologies and enterprise IT systems Experience with AV, cloud environments (private/public), and ITIL processes Ability to juggle multiple projects with excellent communication More ❯