2 of 2 Microsoft 365 Jobs in Poole

across the business group, from warehousing through to sales, finance and the senior management team. While prior experience with our applications is beneficial (e.g., Microsoft 365/SharePoint, FileMaker, ERP systems such as Business Central), we also welcome strong problem-solvers with a genuine interest in application … systems and users, with only occasional travel to other sites as needed. Key Responsibilities Support Ticket Management Triage incoming tickets across internal applications (e.g., Microsoft Business Central, Slim4, Warehouse Management Systems, Trade Websites, Product Database, Zendesk). Prioritize incidents based on business impact and user urgency; escalate when required. ...

repetitive tickets and slow career progression. This role is for someone who wants to level up fast . Youll work across cloud platforms, modern Microsoft environments, networking, automation, and infrastructure , while being surrounded by senior engineers who actively pull you up with them. This is not a place where … growth where you are now this role fixes that. Required Skills: Solid experience in a 2nd Line/Technical Support role Strong knowledge of Microsoft 365, Windows Server & Active Directory Good understanding of networking DNS, DHCP, VPNs, firewalls Exposure to Azure, virtualisation or infrastructure (hands ...