industry-recognised certifications. As a Technical Support Analyst, your responsibilities will include: Troubleshoot and Resolve: Handle Helpdesk incidents and provide hands-on support for Microsoft365, servers, and networks. Configure and Upgrade: Upgrade and configure hardware, software, and related services. Document and Maintain: Contribute to infrastructure documentation … tool like Autotask. Microsoft365: Proficiency in OneDrive, SharePoint Online, Exchange Online, Teams, Intune, Entra ID, Entra Connect, Defender for Office365, and Defender for Endpoint. Server Roles: Experience with Active Directory, Group Policy, DNS, and DHCP. Networking: Knowledge of LAN-based networking, cloud-managed … switches like Unifi or Meraki, wireless, VPNs, and routing. Certifications: Completed or working towards Microsoft365 accreditation. Interested? This is a fantastic opportunity to join a forward-thinking business that values innovation, collaboration, and growth. If you’re ready to apply your expertise in a role with More ❯
Poole, Dorset, South West, United Kingdom Hybrid / WFH Options
Sterling Bridge Limited
like youre ready for that next big step , this is the perfect opportunity. Required Skills: MSP experience (essential) Strong troubleshooting skills across Windows Server, Microsoft365, and networking Experience with virtualization technologies (Hyper-V, VMware) Knowledge of firewalls, VPNs, and network security Exposure to cloud platforms (Azure … learning, and career progression Benefits Package: Highly Competitive Salary (£30,000 - £35,000) Hybrid Working flexible remote and office-based work Paid Certifications & Training Microsoft, AWS, Cisco, and more Clear Progression Path move towards 3rd Line or Project roles Private Medical Cover & Sick Pay Annual Leave + Bank Holidays More ❯
ensure the best experience for our clients. Technology Promotion: Collaborate with sales and marketing teams to champion and promote our technologies and solutions, including Microsoft Cloud, Acronis, WatchGuard, and Unifi. Helpdesk Support: Provide support to our Helpdesk team, leveraging your knowledge and experience. As … an IT Project Engineer, your skills and experience will include: Microsoft Cloud Expertise: Proficiency in Intune, AutoPilot, SharePoint Online, Teams, Defender for Office365 and Endpoint, Azure IaaS and PaaS technologies, and Azure Virtual Desktop migrations. Network Design and Troubleshooting: Competence in designing, implementing, and troubleshooting highly More ❯