2nd Line IT Support Engineer
- Hiring Organisation
- SER (Staffing) Ltd
- Location
- Rochester, Kent, England, United Kingdom
- Employment Type
- Full-Time
- Salary
- £28,000 - £35,000 per annum
technical issues. Key responsibilities include: Providing 1st and 2nd line support to a varied client baseDiagnosing and resolving hardware, software, and network issuesSupporting Microsoft environments (Windows Server, Windows OS, Microsoft 365, Azure)Installing, configuring, and maintaining IT equipment and network infrastructureMonitoring system performance and carrying … part of a team. You’ll ideally have: 3–5 years’ MSP experience (essential)Strong knowledge of:Windows Client & Server OSMicrosoft 365 & AzureNetworking (LAN/WAN, wireless & wired technologies)Excellent troubleshooting and problem-solving skillsStrong communication skills and a client-focused approachGood organisational and time management abilitiesA proactive ...