IT Support Specialist – VIP & Executive Support
- Hiring Organisation
- Trinity Resource Solutions
- Location
- Slough, England, United Kingdom
support across Slough and London. Delivering a high-quality, highly responsive support service to senior executives and VIP users . Troubleshooting Windows, macOS, iOS, Microsoft 365, hardware, software and business applications . Supporting Active Directory and Microsoft Entra ID , including accounts, permissions and user onboarding/… offboarding. Diagnosing connectivity issues across LAN, Wi-Fi, VPN, TCP/IP, DNS and DHCP . Supporting Microsoft Teams, Zoom, Webex, meeting rooms and AV technology . Managing incidents and service requests through an ITSM platform such as ServiceNow. Working closely with external IT suppliers and managed service providers. ...