3 of 3 Microsoft 365 Jobs in Sunderland

cycle in (onsite showers available!). About you: You have commercial experience in a similar support based role You have a strong knowledge of Windows 10/11, Office 365 (Exchange, Teams, OneDrive), basic Active Directory and PowerShell scripting skills You have strong desktop troubleshooting skills across hardware and software You have experience of supporting AV systems You More ❯

business areas and processes Collaborate with IT, Procurement, and process owners to map personal data processing activities Maintain detailed records of all data protection requests and processing activity Use Microsoft Purview to classify and manage data across the Group tenancy Work with Group InfoSec to implement data loss prevention policies Contribute to strategic compliance initiatives led by the Data … for someone who is: Self-motivated and committed to continuous improvement Analytical, with strong problem-solving skills Detail-oriented and highly organised A clear and confident communicator Proficient in Microsoft 365 and comfortable working with data Qualifications & Experience: A data protection qualification (or willingness to obtain one) Some experience in a data protection or compliance role is More ❯

in the ITSM system, ensuring users are kept updated. Support routine IT tasks such as user account setup, system access requests, and profile management. Provide technical assistance for Office 365 applications (Outlook, Excel, Word, Teams) and Windows environments. Collaborate with colleagues across the wider IT function as well as third-party suppliers to resolve issues. Ensure all support … service standards and ITIL processes. Candidate Requirements Previous experience in a customer service role. Basic knowledge of IT systems and troubleshooting - or strong enthusiasm to learn. Familiarity with Office 365 applications and Windows operating systems. Strong problem-solving abilities with the confidence to escalate when necessary. Excellent communication skills with the ability to provide clear, customer-friendly support. More ❯