1st Line Support Engineer
- Hiring Organisation
- Roc Technologies
- Location
- Thatcham, Berkshire, South East, United Kingdom
- Employment Type
- Permanent
required Essential Skills & Experience 12 years experience working in IT, ideally within a Managed Services environment Experience supporting: Windows 7/10/11 Microsoft Active Directory Exchange/Office 365 Microsoft Desktop and Server Infrastructure Basic networking knowledge (Juniper, MIST, Aruba, Fortinet) Experience with remote … Desirable Skills & Experience Experience with ITSM tools (e.g. ServiceNow) Azure platform experience or Azure Fundamentals certification Knowledge of: Web filtering (Websense, Mimecast) Endpoint security (Microsoft Endpoint Protection, McAfee) SharePoint Patching and maintenance tasks Hyper-V, SCVMM, SQL Server, clustering Networking or cloud certifications Key Attributes Customer-focused with ...