5 of 5 Microsoft 365 Jobs in Tonbridge

points of contact for helpdesk requests and ensuring prompt, efficient service across a large multi-site campus. Responsibilities include diagnosing and resolving issues on Windows and Apple devices, supporting Microsoft 365 and Adobe Creative Cloud, assisting with AV systems, and helping maintain a robust and secure digital infrastructure. You will also play a key role in maintaining … professionalism, collaboration, and exceptional service. IT Support Technician - Requirements: First/second-line IT support experience Strong troubleshooting skills across Windows 10/11 and Apple OS Knowledge of Microsoft 365, Active Directory, Adobe Creative Cloud, and basic networking Excellent customer service and communication skills This is a full-time, year-round position with occasional rota-based More ❯

to support requests for hardware, software, and connectivity issues. Set up new users, install and configure IT equipment and software. Monitor systems and perform routine maintenance checks. Troubleshoot Windows, Microsoft 365, and network-related problems. Log incidents and escalate more complex issues when required. Deliver a proactive, helpful service to users across the organisation. What You Will … Need Working knowledge of Microsoft 365, Windows operating systems, and Active Directory. Basic networking experience (DNS, DHCP, TCP/IP, LAN/WAN). Hands-on hardware troubleshooting skills. A friendly, solutions-focused approach to support. Full UK driving licence and access to your own vehicle. It would also be helpful if you have: Around one year More ❯

MSP or IT service environment A confident communicator with excellent customer service skills Strong troubleshooting and problem-solving ability Experience at 2nd Line level with most of the following: Microsoft 365, SharePoint, MS Desktop (Windows 711), MS Server (20122019) Hyper-V, VMware, Azure Networking (Switches, Routers, Firewalls WatchGuard preferred), DHCP, DNS Active Directory, Antivirus, Printers MS Office …/365) Whats in it for you? This company looks after their team and genuinely values their people. Heres what you can expect: A people-first culture fair pay, annual salary reviews, Christmas bonuses, and cost-of-living adjustments when needed Flexibility supportive of life outside of work, including paid family leave days when needed Development paid training More ❯

MSP or IT service environment A confident communicator with excellent customer service skills Strong troubleshooting and problem-solving ability Experience at 2nd Line level with most of the following: Microsoft 365, SharePoint, MS Desktop (Windows 7–11), MS Server (2012–2019) Hyper-V, VMware, Azure Networking (Switches, Routers, Firewalls – WatchGuard preferred), DHCP, DNS Active Directory, Antivirus, Printers … MS Office (2010/365) What’s in it for you? This company looks after their team and genuinely values their people. Here’s what you can expect: A people-first culture – fair pay, annual salary reviews, Christmas bonuses, and cost-of-living adjustments when needed Flexibility – supportive of life outside of work, including paid family leave days More ❯

Provide expert guidance and hands-on assistance for complex 1st Line issues. Lead root cause analysis and ensure knowledge is documented and shared. Maintain a strong working knowledge of Microsoft technologies and infrastructure. Champion Service Excellence Identify and implement process improvements across the service desk. Contribute to documentation and promote best practice across the team. Keep SLAs and KPIs … For Proven experience as a 1st Line or Service Desk Team Leader , ideally within an MSP or similar environment. Strong technical background across Microsoft infrastructure (Windows OS, Office 365, Active Directory, Server OS). A calm, methodical approach to problem-solving and escalation management. Excellent communication skills and the confidence to engage with clients and colleagues at … all levels. Experience working to SLAs and KPIs, with a focus on continuous improvement. Certifications such as Microsoft, ITIL or CompTIA would be beneficial, but not essential. Why Join? You will be part of a collaborative, people-first MSP where leadership is about empowering others, not managing from a distance. The company invests in training, development, and technology, giving More ❯