interactions with professionalism. Proactive Learner: Eager to learn and grow within the role, taking initiative to self-learn and adapt to new challenges. Technical Proficiency: Good understanding of Office365 (Word & Excel). Experience with MIS platforms like Bromcom and Arbor is desirable but not required. Customer Service Experience: Prior experience in a service desk or helpdesk role More ❯
servicedesk or helpdesk. (Desirable) Experience working within an educational setting or with schools. Ability to learn and work independently on research and resolutions. Good understanding and experience of Office365 (Word & Excel). More ❯
relationships with clients and be comfortable working to agreed SLAs as well as the following: Previous helpdesk experience delivering 1st/2nd line support. Confident with MicrosoftOffice365, Windows OS and basic networking Proficiency with a service desk tool e.g. ServiceNow is desirable Excellent communication skills and ability to work with people at all levels. Ability … to prioritise tasks and with good time management skills Hold a Driving licence with own transport This is a great opportunity to join an award-winning Microsoft partner and take the next stage in your IT career. Salary on offer ranges from £27,000 to £32,000 dependent on experience plus pension with 25 days holiday. More ❯
information and problem-solve independently Ideally has some experience in a helpdesk/service desk role or within an educational setting (desirable, not essential) Comfortable with MicrosoftOffice365 (particularly Word & Excel) Recent graduates or returners to work encouraged to apply! Location, Hours & Benefits Based in Wallington, Surrey – a collaborative and supportive environment for learning Working hours More ❯