2 of 2 Microsoft 365 Jobs in Wolverhampton

problems, managing service desk tickets and escalating more complex issues where necessary. Key responsibilities will include: Providing first-line IT support via telephone, email, Microsoft Teams and the service desk. Troubleshooting issues relating to Windows 11, Microsoft 365, Outlook, Teams, printers, user accounts and connectivity. Logging … Preparing, configuring and deploying laptops, desktops and mobile devices. Supporting new starters, leavers and employee changes, including user account administration. Assisting with Active Directory, Microsoft Entra ID and Microsoft 365 administration. Installing approved software and supporting device updates and configurations. Maintaining accurate IT asset records ...

safety guidelines, and organisational policies. Required Skills & Experience Previous experience delivering desktop or laptop deployment projects. Experience with Windows 11 deployments. Knowledge of Microsoft deployment software i.e, Microsoft Endpoint Configuration Manager (SCCM). Experience imaging and configuring end‐user devices. Familiarity with Microsoft 365 applications. ...