1 of 1 Microsoft Certification Jobs in Wakefield

necessary. The successful candidate will ideally have previously worked in an IT environment and have an interest in problem solving along with knowledge of Microsoft products including Office and Active Directory. The Service Desk functions is looking to grow and evolve, so the ability to embrace change and maintain … communicate technical issues effectively and concisely to non-technical staff. The ability to maintain a professional approach under all circumstances. Proven competency with Microsoft Office applications, particularly Windows Operating Systems, Microsoft Office (including Word, Excel, Outlook). Desirable Knowledge of typical IT infrastructure defects and terminology. Understanding ITIL ...