1st Line Service Engineer - GBP 28000
Chorley, Lancashire, North West, United Kingdom
Hybrid / WFH Options
Hybrid / WFH Options
Nextech Group Limited
Manage and resolve tickets from Tier 1, covering servers, networking, and business-critical applications. Diagnose and resolve issues involving Windows Server, Office 365, Exchange, vitalisation (VMware, Hyper-V), and cloud platforms. Provide both remote and on-site troubleshooting. Support and implement network infrastructure changes, including routers, switches, firewalls … Experience: Essential: * Strong experience with Windows Server (2012, 2016, 2019), Active Directory, DNS, DHCP, and Group Policy. * Advanced knowledge of Office 365 administration (Exchange Online, SharePoint, Teams, OneDrive). * Experience in vitalisation platforms (VMware, Hyper-V). * Networking expertise: TCP/IP, VLANs, routing, firewalls (SonicWall, Cisco, Fortinet … VPNs. * Experience with Microsoft Azure and/or AWS. * Strong analytical and problem-solving skills. * Excellent communication skills, able to explain technical concepts clearly. * Ability to prioritize and manage multiple incidents efficiently. Desirable: * Experience with IT security best practices, firewall configurations, MFA, and anti-virus solutions. * Knowledge of More ❯
Employment Type: Permanent, Work From Home
Salary: £28,000
Posted: