IT Service Desk Engineer
East Grinstead, Sussex, United Kingdom
Gold Group
                                
                                    will provide technical support to a variety of users. You will need at least 3 years experience within an IT Service Desk role supporting Windows/O365/Exchange/Active Directory etc As a IT Service Desk Engineer you will be responsible for handling incoming requests for support from customers in a timely and professional manner. The … similar role Excellent troubleshooting and fault-finding skills Excellent telephone manner and strong customer service skills Strong Knowledge of supporting Windows client systems, Excellent knowledge of email systems (Exchange and Microsoft 365) Strong Knowledge of Windows server systems Including active directory, DNS, DHCP, etc. Strong Knowledge of configuring and managing Microsoft 365 systems, Experience … of Intune configuration and management Experience with Microsoft Azure environment and systems Wide experience of client system application management, configuration and support, Understanding of virtualization technologies (Hyper-V) Proficiency in Active Directory/Group Policy, Excellent understanding of networking -switches, routers , VLANS, Wireless etc. Excellent documentation Skills Good Knowledge of SharePoint Experience Using ConnectWise tools would be advantageous. More ❯
                                
                                Employment Type: Permanent
                                    Salary: GBP 30,000 - 35,000 Annual
                                    Posted: