1st line technical support across desktop, server, and networking environments. Troubleshoot and resolve hardware, software, and network-related issues via phone, email, remote tools, and in-person. Support Microsoft technologies including Windows Server, Active Directory, Office 365, and Azure AD. Deploy, configure, and maintain workstations, printers, and mobile devices. Perform proactive maintenance, monitoring, and patching of client systems. More ❯
1st line technical support across desktop, server, and networking environments. Troubleshoot and resolve hardware, software, and network-related issues via phone, email, remote tools, and in-person. Support Microsoft technologies including Windows Server, Active Directory, Office 365, and Azure AD. Deploy, configure, and maintain workstations, printers, and mobile devices. Perform proactive maintenance, monitoring, and patching of client systems. More ❯
needed. Key Responsibilities Provide 1st, 2nd line technical support for approved hardware and software Collaborate with third-party service suppliers to ensure timely issue resolution Install and manage Microsoft Client Operating Systems In-depth understanding and administration of Active Directory, including Group Policies. User account management, security group administration, onboarding/offboarding processes and device enrolment/documentation … practices and industry knowledge Knowledge of IP telephone systems Windows support experience Active Directory proficiency IT hardware knowledge Basic networking skills Experience with Azure Cloud, Office 365, O365 Exchange, SQL Local and wide-area networking knowledge Ability to create, delete, and assign appropriate security levels for users Troubleshooting skills for routers, printers, and other hardware Prior Service Desk More ❯
Employment Type: Full-Time
Salary: £30,000 - £40,000 per annum, Negotiable, Pro-rata
communication skills Clean UK Driving License Must be eligible to work in the UK What you will get in return Auto enrolment pension scheme (including Salary Sacrifice/Exchange for Pension Payments if desired) Private Health Scheme (after 1 year service) Death in Service Plan (after 5 years service) 25 days holiday plus bank holidays (raises to More ❯
