IT Service Desk Analyst
Lichfield, England, United Kingdom
Voyage Care Ltd
software, and hardware related technical issues. Good technical skills and knowledge to support end user devices (currently MS Windows 10). Good understanding and working knowledge of supporting Microsoft Office 365 apps (Word, Excel, Outlook, etc.). Good understanding of Active Directory (accounts, groups, group policies, password resets, etc.). Basic understanding of IT networking and associated services … IP, DNS, DHCP, firewalls, etc.). Good understanding and working knowledge of supporting user account issues in Microsoft Azure Active Directory, Microsoft Intune, Exchange Online, OneDrive, Teams, etc. Maintain best practice client workstation security (Windows 10). Desired Experience of supporting Active Directory (accounts, groups, group policies, etc.). Knowledge and experience in diagnosing More ❯
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