2nd Line IT Engineer
- Hiring Organisation
- EC Appointments Ltd
- Location
- St. Albans, Hertfordshire, United Kingdom
- Employment Type
- Full-Time
- Salary
- £30,000 - £33,000 per annum
first-line support Diagnose and resolve hardware, software, operating system and application issues Troubleshoot networking, printer, telephony and remote access problems Support Microsoft Windows desktop environments and Microsoft 365 applications Install, configure and maintain desktops, laptops, mobile devices and peripherals Maintain accurate documentation within … service desk system Assist with the administration and maintenance of the firms' servers, network and cloud infrastructure Support Active Directory and Microsoft Entra ID user administration Assist with Microsoft 365 administration, including Exchange Online, Teams, SharePoint and OneDrive Support software deployments, operating system upgrades ...