3rd Line IT Support Engineer
Stockton-on-Tees, England, United Kingdom
NRG
experienced 3rd Line IT Support Engineer to join our client’s dynamic team. This is a fantastic opportunity for a skilled IT professional with a strong background in Microsoft 365, Azure, Windows Server, VMware/Hyper-V, and networking to take on a key role in delivering high-level technical support and solutions in a growing and ambitious … projects, and provide expert-level troubleshooting across a range of technologies. Key Responsibilities: Provide 3rd line technical support for escalated IT issues, ensuring timely resolution. Administer and manage Microsoft 365 and Azure, including Intune, Exchange Online, and security policies. Maintain and support Windows Server environments (2016 and later), including Active Directory, Group Policies, and server roles. … 2nd Line Support teams, providing mentorship and technical guidance. Skills & Experience we are looking for: Proven experience in a 3rd Line IT Support role In-depth knowledge of Microsoft 365 administration (Exchange, Teams, SharePoint, OneDrive). Strong experience with Microsoft Azure, including virtual machines, networking, and identity management. Expertise with Mobile Device Management (InTune More ❯
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