2 of 2 Microsoft Exchange Jobs in Taunton

Senior Technical Support Analyst (Microsoft 365 Specialist) - 5408 Job Type Permanent Location Taunton, Hammersmith or Birmingham Our client is seeking a Senior Service Desk Analyst for a well-established MSP and to be based in either their Taunton, Summerset office or their Hammersmith, London office or their Birmingham office, with 2 days remote working. Key Responsibilities: • Provide 3rd … line technical support to clients, specialising in Microsoft 365 (Exchange Online, SharePoint & Teams, etc.) • Manage and resolve complex issues related to desktop environments, including hardware and software configurations. • Support network infrastructure, including routers, firewalls, switches and VPN setups. • Troubleshoot and resolve escalated tickets from the 2nd line support team. • Perform system administration tasks, including Active Directory … Azure AD and other cloud-based platforms. • Plan, implement, and manage migration projects, particularly around Microsoft 365 and other cloud solutions. • Monitor system performance and ensure high availability for business-critical services. • Liaise with external vendors and service providers to resolve issues when required. • Provide mentorship and guidance to junior support staff. • Microsoft 365 - advanced knowledge More ❯

roadmaps. What You'll Need to Succeed Proven expertise in system administration tools for investigating, diagnosing, and resolving complex IT problems. Strong hands-on experience configuring and maintaining Microsoft Hyper-V, MS Windows Server 2016/2019 and above. Experience managing container environments, specifically Kubernetes, in either cloud or on-premise settings. A solid background in maintaining enterprise … storage platforms and physical data centre environments. Proficiency in cloud administration, including Office 365 Admin Centre and MS Exchange/Office 365 hybrid mail. Exceptional analytical and problem-solving skills, with the ability to provide long-term, proactive fixes. Excellent written and oral communication skills to present complex information clearly. The ability to work effectively both independently and More ❯