Birmingham, Staffordshire, United Kingdom Hybrid / WFH Options
Clear IT Recruitment Limited
Senior Technical Support Analyst (Microsoft 365 Specialist) - 5408 Job Type Permanent Location Taunton, Hammersmith or Birmingham Our client is seeking a Senior Service Desk Analyst for a well-established MSP and to be based in either their Taunton, Summerset office or their Hammersmith, London office or their Birmingham office, with 2 days remote working. Key Responsibilities: • Provide 3rd … line technical support to clients, specialising in Microsoft 365 (Exchange Online, SharePoint & Teams, etc.) • Manage and resolve complex issues related to desktop environments, including hardware and software configurations. • Support network infrastructure, including routers, firewalls, switches and VPN setups. • Troubleshoot and resolve escalated tickets from the 2nd line support team. • Perform system administration tasks, including Active Directory … Azure AD and other cloud-based platforms. • Plan, implement, and manage migration projects, particularly around Microsoft 365 and other cloud solutions. • Monitor system performance and ensure high availability for business-critical services. • Liaise with external vendors and service providers to resolve issues when required. • Provide mentorship and guidance to junior support staff. • Microsoft 365 - advanced knowledge More ❯
Birmingham, England, United Kingdom Hybrid / WFH Options
Clear IT Recruitment Limited
Senior Technical Support Analyst (Microsoft 365 Specialist) – 5408 Job Type Permanent Location Taunton, Hammersmith or Birmingham Our client is seeking a Senior Service Desk Analyst for a well-established MSP and to be based in either their Taunton, Summerset office or their Hammersmith, London office or their Birmingham office, with 2 days remote working. Key Responsibilities: • Provide 3rd … line technical support to clients, specialising in Microsoft 365 (Exchange Online, SharePoint & Teams, etc.) • Manage and resolve complex issues related to desktop environments, including hardware and software configurations. • Support network infrastructure, including routers, firewalls, switches and VPN setups. • Troubleshoot and resolve escalated tickets from the 2nd line support team. • Perform system administration tasks, including Active Directory … Azure AD and other cloud-based platforms. • Plan, implement, and manage migration projects, particularly around Microsoft 365 and other cloud solutions. • Monitor system performance and ensure high availability for business-critical services. • Liaise with external vendors and service providers to resolve issues when required. • Provide mentorship and guidance to junior support staff. • Microsoft 365 - advanced knowledge More ❯
WS1, Walsall, West Midlands (County), United Kingdom Hybrid / WFH Options
Next Move Recruitment Ltd
Collaborate with the Service Desk Manager to improve internal processes, documentation, and service delivery. Lead by example in client communication, documentation, and technical troubleshooting. Support project delivery across Microsoft 365, Azure, networking, backup, and virtualization platforms. Senior IT Support Engineer - Key Requirements: Extensive experience in a 3rd Line Support role within a Managed Service Provider (MSP) environment. Strong … knowledge of Microsoft technologies including Windows Server, Office 365, Azure, Active Directory, and Exchange. Advanced networking knowledge including DNS, DHCP, VLANs, VPNs, firewalls, and routing. Proven experience with virtualization (Hyper-V/VMware), backup & DR solutions, and security best practices. Demonstrated leadership or supervisory experience with junior technical staff. Excellent problem-solving, analytical, and communication skills. Strong organisational More ❯
Leominster, Herefordshire, United Kingdom Hybrid / WFH Options
Leidos
solutions for our current and future customers. Responsibilities The ideal candidate will primarily be responsible for the operation and maintenance of MS System Centre Configuration Manager (SCCM)/Microsoft Endpoint Configuration Manager (MECM). They should also demonstrate effective application of infrastructure knowledge across various technologies such as Microsoft Windows Server (including AD, DNS, DHCP), virtualization … Hyper-V), Microsoft Stack Technologies (SharePoint, SQL Server, Skype for Business/Teams), networking, and storage. This role offers technical exposure across both project activities and operational support, including on-site and out-of-hours support. The candidate will contribute to creating and maintaining technical documentation to support projects and operational services. Who do we need? We are … KPIs, and SLAs. Effective communication skills and a systematic approach to technical challenges are essential. Ideally, you will: Have excellent knowledge of MS System Centre Configuration Manager/Microsoft Endpoint Configuration Manager (MECM); Have excellent knowledge of virtualized environments such as VMware and Hyper-V; Have excellent knowledge of Windows Server environments, from Server 2003 to 2019, including More ❯
Birmingham, Staffordshire, United Kingdom Hybrid / WFH Options
Investigo
ll play a key part in supporting an internal IT environment, delivering high-quality technical support, driving IT improvements, and leading small projects. Working within a cloud-first, Microsoft 365-based infrastructure , you'll help ensure the systems are secure, reliable, and user-friendly. This is a great opportunity for someone who thrives on problem-solving, takes pride … with other teams to improve the IT experience for all What You'll Bring Proven experience in a first/second-line IT support role Strong knowledge of Microsoft 365 (Teams, SharePoint, Exchange Online, Intune) Proficiency with Windows 10/11 , networking basics (TCP/IP, DNS, DHCP) Experience with Entra ID (Azure Active Directory) account … ownership of tasks and small projects Bonus Points For Experience in supporting remote or hybrid work environments Familiarity with scripting tools like PowerShell Certifications such as CompTIA A+ , Microsoft Fundamentals , or similar If you are interested and looking or your next role, please apply with a copy of your CV, or email More ❯
Birmingham, West Midlands, West Midlands (County), United Kingdom Hybrid / WFH Options
Investigo
ll play a key part in supporting an internal IT environment, delivering high-quality technical support, driving IT improvements, and leading small projects. Working within a cloud-first, Microsoft 365-based infrastructure , you'll help ensure the systems are secure, reliable, and user-friendly. This is a great opportunity for someone who thrives on problem-solving, takes pride … with other teams to improve the IT experience for all What You'll Bring Proven experience in a first/second-line IT support role Strong knowledge of Microsoft 365 (Teams, SharePoint, Exchange Online, Intune) Proficiency with Windows 10/11 , networking basics (TCP/IP, DNS, DHCP) Experience with Entra ID (Azure Active Directory) account … ownership of tasks and small projects Bonus Points For Experience in supporting remote or hybrid work environments Familiarity with scripting tools like PowerShell Certifications such as CompTIA A+ , Microsoft Fundamentals , or similar If you are interested and looking or your next role, please apply with a copy of your CV, or email (url removed More ❯
software, and hardware related technical issues. Good technical skills and knowledge to support end user devices (currently MS Windows 10). Good understanding and working knowledge of supporting Microsoft Office 365 apps (Word, Excel, Outlook, etc.). Good understanding of Active Directory (accounts, groups, group policies, password resets, etc.). Basic understanding of IT networking and associated services … IP, DNS, DHCP, firewalls, etc.). Good understanding and working knowledge of supporting user account issues in Microsoft Azure Active Directory, Microsoft Intune, Exchange Online, OneDrive, Teams, etc. Maintain best practice client workstation security (Windows 10). Desired Experience of supporting Active Directory (accounts, groups, group policies, etc.). Knowledge and experience in diagnosing More ❯
projects, including migrations, upgrades, and installations. Skills & Experience: Proven experience in a 2nd line support or similar IT engineering role, ideally within an MSP environment. Strong knowledge of Microsoft technologies, including Windows Server, Active Directory, Office 365, and Exchange. Experience with networking fundamentals (DNS, DHCP, TCP/IP), firewalls, and VPN configurations. Proficiency in troubleshooting and maintaining hardware More ❯
TOL will manage team workloads, facilitate stand-ups, and take charge during critical issues or management tasks. Key technical knowledge includes MS System Centre Configuration Manager (SCCM)/Microsoft Endpoint Configuration Manager (MECM), Microsoft Windows Server (including AD, DNS, DHCP), virtualization (Hyper-V), Microsoft Stack Technologies (SharePoint, SQL Server, Skype for Business/Teams … VMware and Hyper-V Extensive experience with Windows Server environments (2003-2019), including AD, DNS, DHCP, GPO Understanding of TCP/IP, networking, load balancing, firewalls Familiarity with Microsoft technologies (SharePoint, Skype for Business/Teams, MS SQL, Office365, MS Exchange, PowerShell) Knowledge of SAN storage technologies Strong communication, analysis, and problem-solving skills Experience in More ❯
Ledbury, Herefordshire, West Midlands, United Kingdom
TXP
tickets using the internal ITSM/ticketing system . Escalate unresolved issues to 2nd/3rd line support teams as needed. Assist with user account management (Active Directory, Microsoft 365). Support device setup , configuration, and deployment (laptops, desktops, mobile devices). Maintain accurate documentation of issues, fixes, and procedures. Deliver excellent customer service and communicate technical information … to non-technical users. Requirements Previous experience in a 1st line IT support or helpdesk role (minimum 1 year preferred). Strong knowledge of Windows 10/11 , Microsoft Office 365 , and basic networking . Familiarity with Active Directory , Exchange , and remote support tools (e.g., TeamViewer, AnyDesk). Excellent problem-solving skills and attention to detail. … and manage multiple tasks effectively. A proactive attitude and willingness to learn and grow within the role. Desirable (Not Essential) Experience with ITIL-based environments . Exposure to Microsoft Intune , Azure AD , or ticketing systems like Freshdesk or ServiceNow. Relevant IT certifications (e.g., CompTIA A+, Microsoft Fundamentals). What's in It for You? Competitive salary More ❯
Bromsgrove, England, United Kingdom Hybrid / WFH Options
Klipboard
Join to apply for the Senior Microsoft Cloud Consultant role at Klipboard 23 hours ago Be among the first 25 applicants Join to apply for the Senior Microsoft Cloud Consultant role at Klipboard Klipboard provides specialist software, services and support to deliver fully integrated trading and business management solutions to companies in the distributive trade – wherever … high performance, integrated ERP solutions that enable our distributive trade customers to source effectively, stock efficiently, sell profitably and service competitively We are seeking a highly skilled Senior Microsoft Cloud Engineer to support our business growth and transition plans. This role is a customer-facing, technical lead position responsible for designing, implementing, and managing Microsoft Azure … and Microsoft 365 solutions for newly onboarded customers and facilitating additional service requirements for existing customers. The ideal candidate will work closely with pre-sales, operations, and project management teams to deliver cloud solutions while also contributing to the ongoing development, efficiency and security of our Managed Services capabilities. Key Responsibilities Cloud Solution Implementation & Delivery Act as the More ❯
complex technical issues and incidents Be proficient with customer facing interactions and operating in a project delivery or consultancy environment or similar Technical Requirements Practical working experience with Microsoft Azure Cloud, Windows Server, Active Directory and ExchangeServer Specialisation of at least 3 of these technical areas: AKS,M365 (InTune), WAF (Web Application Firewall), Storage or … coverage, as well as free eye tests and contributions towards glasses. Our team members can also stay ahead of the curve with incentivized certifications and accreditations, including AWS, Microsoft, Oracle, and Red Hat. Our employee-designed Profit Share scheme divides a portion of our company's profits each quarter amongst employees. We are dedicated to helping our employees … years in Technology Services and continues to be trusted by global brands to deliver solutions that drive customer success. Version 1 has several strategic technology partners including Microsoft, AWS, Oracle, Red Hat, OutSystems and Snowflake. We're also an award-winning employer reflecting how employees are at the heart of Version 1. We've been awarded: Innovation Partner More ❯
complex technical issues and incidents Be proficient with customer facing interactions and operating in a project delivery or consultancy environment or similar Technical Requirements Practical working experience with Microsoft Azure Cloud, Windows Server, Active Directory and ExchangeServer Specialisation of at least 3 of these technical areas: AKS,M365 (InTune), WAF (Web Application Firewall), Storage or … coverage, as well as free eye tests and contributions towards glasses. Our team members can also stay ahead of the curve with incentivized certifications and accreditations, including AWS, Microsoft, Oracle, and Red Hat. Our employee-designed Profit Share scheme divides a portion of our company's profits each quarter amongst employees. We are dedicated to helping our employees … years in Technology Services and continues to be trusted by global brands to deliver solutions that drive customer success. Version 1 has several strategic technology partners including Microsoft, AWS, Oracle, Red Hat, OutSystems and Snowflake. We’re also an award-winning employer reflecting how employees are at the heart of Version 1. We’ve been awarded: Innovation Partner More ❯
Tamworth, Staffordshire, West Midlands, United Kingdom
Amtis Professional Ltd
IT Systems & Network Engineer - Onsite - Tamworth - £55,000 - £60,000 Microsoft Windows Server, Active Directory, Intune, Defender MS Azure, Exchange Online/O365, Dell/EMC SAN We seek a skilled Network Systems Engineer with significant experience in virtualisation. Microsoft Windows Server, Active Directory, MS Azure, Exchange Online/O365 configuration & troubleshooting. … be critical in this role, as will your ability to work with complex solutions and coordinate activities with other technical personnel as appropriate. Key Responsibilities: Configure and manage Microsoft Windows domain and Hyper-V virtualization environments. Develop and maintain Standard Operating Procedures for Windows virtualisation environment, Active Directory, and Windows Server administration. Diagnose and troubleshoot problems with the … virtualisation environment, including Microsoft and Linux operating systems. Evaluate products and upgrades for appropriateness, oversee and implement system upgrade strategies. Maintain Dell server environment across multiple locations. Provide 3rd Level support to Helpdesk engineers. Lead the design, implementation, and maintenance of complex solutions, coordinating activities with other technical personnel as appropriate. Develop and analyse highly complex system standards More ❯
your professional development by helping you achieve industry-recognised certifications that will further you in your career. Duties and Responsibilities: Provide 1st Line support via telephone and email Microsoft desktop and server support Basic networking tasks such as IP troubleshooting, DNS and remote printing support M365 support, including Exchange, Office and Azure Active Directory Basic troubleshooting … Interview Begin From Possible Start Date 2025-01-20 00:00:00 Training Training to be Provided Why choose our Azure Cloud Support Specialist apprenticeship? The new Microsoft Azure Cloud Support Specialist Level 3 programme has been designed in partnership with Microsoft to build Azure cloud capabilities in your organisation. This new Microsoft apprenticeship … is part of QA's drive to support Microsoft’s Get On 2021 campaign, a five-year initiative to help 1.5 million people build careers in technology and help 300,000 connect to tech job opportunities. QA’s Azure Cloud Support Specialist Level 3 apprenticeship programme enables the apprentice to: Learn on-premise and cloud-enabled technologies and More ❯
Market Drayton, England, United Kingdom Hybrid / WFH Options
Unternehmensgruppe Theo Müller
days per week. The successful candidate will be responsible for providing 3rd line support and assistance to Group IT teams and end-users on issues related to Microsoft Active Directory, PKI, Microsoft 365 (Entra-ID, InTune), Azure and MicrosoftExchange Online and On-Premise 2016/2019. You will be responsible for … desire to provide exceptional support to end-users, then this could be the perfect opportunity for you. Responsibilities: - Provide technical support to end-users on issues related to Microsoft Active Directory Domain Services, PKI, Licensing, Microsoft 365 (inc. Entra-ID, InTune) and MicrosoftExchange Online and On-Premise 2016/2019. - Ability … user requests in a timely and professional manner. - Troubleshoot and resolve issues related to user accounts, permissions, and access rights. - Assist with the configuration, deployment, and management of Microsoft Active Directory Domain Services, PKI, Microsoft M365 (inc. Entra-ID, Intune) and MicrosoftExchange 2016/2019. - Ensure that all software applications are More ❯
Want to work on a Microsoft Digital transformation? Want to grow your IT career? Are you a proactive, friendly Desktop Support Engineer/2nd line Support Engineer, with strong Microsoft desktop/EUC support experience? Do you like to learn? My client is very proactive in providing both hands on training and also support for more … formal accreditations/certifications. They’re currently undertaking a group wide digital transformation. They have a cloud first strategy (Azure) and are looking to further leverage Microsoft technologies to support operational efficiencies aligned to their exciting growth plans. Based at their central London offices, you will be responsible for the 2nd line, desktop support, for numerous sites across … central London. You will be working on the support and resolution of broad ranging issues across hardware, software and network technologies. The environment is very much Microsoft/Windows based, so Office 365, Intune, Outlook & Exchange, Active Directory, Endpoint, etc. The role will also see you contribute to several key IT projects including a Windows More ❯
Ruckus advantageous), including 802.1X security and guest/BYOD networks Knowledge of mobile devices (iOS, Android) and their integration with Windows networks Strong experience dealing with Office 365, Exchange 365 and Papercut Experience with Web filtering products – LGFL, Smoothwall, Sonicwall, Websense Experience with Sophos Enterprise Console and other managed antivirus systems Previous knowledge/experience within the education More ❯
Cheadle, Staffordshire, United Kingdom Hybrid / WFH Options
UK Biobank Limited
and data protection standards. Your expertise will help drive new technology adoption and support the evolving needs of our organisation. You will be responsible for: Owning and managing Microsoft 365 and Azure services Maintaining VMware ESXi, Windows Servers, storage systems, DNS, and PKI Collaborating with Information Security to implement best practice configurations and security hardening Troubleshooting and resolving … order to be successful, you will have; At least 5 years' experience providing third-line IT support in a medium sized organisation managing multiple technologies Strong expertise in Microsoft 365 (Exchange, SharePoint, Teams, Power Platform) and Azure Experience with Enterprise Mobility & Security Management (Intune, Entra ID) Solid knowledge of VMware ESXi, Windows Server 2019+, DNS, storage More ❯
join the firm in Birmingham. Responsibilities: Subject Matter Expert (SME) providing L3 support across services managed by the Identity & Messaging team. This includes, but is not limited to, Microsoft O365 and Azure environments, tenants and cloud, Intune (MDM), SharePoint, Teams, Exchange (Online), Certificate management, PowerShell, Access management, and authentication. Monitor and maintain Messaging & Identity systems services … to high levels of quality. Develop relationships with third-party providers. Experience: Hands-on technical experience with Messaging and Identity management platforms, including but not limited to Microsoft O365 and Azure environments, tenants and cloud, Intune (MDM), SharePoint, Teams, Exchange Online, Certificate management, PowerShell, Access management, and authentication. Extensive experience with Identity Management and single sign … on (SSO) technologies. Expertise in Mobile Device Management (MDM), particularly with Intune, and Exchange Online Experience in migrating from other platforms into the Microsoft ecosystem. Third-line engineering background with the ability to troubleshoot deep technical issues. Good understanding of MS Products and Licensing. Good understanding of O365, Active Directory, Azure AD Connect, and Azure AD. More ❯
join the firm in Birmingham. Responsibilities: * Subject Matter Expert (SME) providing L3 support across services managed by the Identity & Messaging team. This includes, but is not limited to, Microsoft O365 and Azure environments, tenants and cloud, Intune (MDM), SharePoint, Teams, Exchange (Online), Certificate management, PowerShell, Access management, and authentication. * Monitor and maintain Messaging & Identity systems services … to high levels of quality. * Develop relationships with third-party providers. Experience: * Hands-on technical experience with Messaging and Identity management platforms, including but not limited to Microsoft O365 and Azure environments, tenants and cloud, Intune (MDM), SharePoint, Teams, Exchange Online, Certificate management, PowerShell, Access management, and authentication. * Extensive experience with Identity Management and single sign … on (SSO) technologies. * Expertise in Mobile Device Management (MDM), particularly with Intune, and Exchange Online * Experience in migrating from other platforms into the Microsoft ecosystem. * Third-line engineering background with the ability to troubleshoot deep technical issues. * Good understanding of MS Products and Licensing. * Good understanding of O365, Active Directory, Azure AD Connect, and Azure AD. More ❯
Birmingham, England, United Kingdom Hybrid / WFH Options
myGwork - LGBTQ+ Business Community
Edge capability, focusing on consulting, architecting, designing, building, migrating, and testing workplace services and solutions. Are you passionate about helping organizations transform their work culture and productivity with Microsoft Cloud solutions? Do you have the skills and experience to design and implement modern workplace solutions that meet the needs and goals of complex enterprises? If so, we are … work closely with business stakeholders, IT leaders, and technical teams to understand the customer's vision, challenges, and requirements, and to propose innovative and scalable solutions that leverage Microsoft 365, Azure, and Power Platform capabilities. You will also oversee the implementation and adoption of the solutions, ensuring that they align with the customer's business objectives, security policies … Define and document the modern workplace strategy, roadmap, and architecture for the customer, based on best practices and industry standards. Design and architect modern workplace solutions that leverage Microsoft 365, W365, Azure AVD, and Power Platform features and services, such as Microsoft Teams, SharePoint, OneDrive, Exchange, Intune, Azure AD, Azure Sentinel, Power Apps, Power More ❯
Administrator tools and Active Directory NVQ3 in Customer Services or Administration or equivalent Proven experience of prioritising work loads Excellent customer care and communication skills Working knowledge of Microsoft Office including Word, Excel and Outlook (all versions including 365) as well as Exchange Online, Azure/InTune and experience working within an ITSM system Why work More ❯
Birmingham, England, United Kingdom Hybrid / WFH Options
Digital Waffle
minimize downtime. Security and Compliance: Maintain IT security policies, address vulnerabilities, and ensure compliance with regulatory requirements. Essential Skills and Experience: Proven IT management experience Deep expertise in Microsoft 365 (AAD, Intune, Exchange, Teams, SharePoint) Strong knowledge of MicrosoftServer 2012/2016/2019 and core infrastructure services Experience with virtualization, firewalls, networking More ❯
Birmingham, England, United Kingdom Hybrid / WFH Options
Digital Waffle
minimize downtime. Security and Compliance: Maintain IT security policies, address vulnerabilities, and ensure compliance with regulatory requirements. Essential Skills and Experience: Proven IT management experience Deep expertise in Microsoft 365 (AAD, Intune, Exchange, Teams, SharePoint) Strong knowledge of MicrosoftServer 2012/2016/2019 and core infrastructure services Experience with virtualization, firewalls, networking More ❯