1st Line Support Analyst
Birmingham, West Midlands, West Midlands (County), United Kingdom
Hybrid / WFH Options
Hybrid / WFH Options
Tria
organisation that is expanding its support team. You'll be part of a close-knit IT function, providing first-line technical support within a Microsoft Office 365 environment. Your responsibilities will include managing and resolving support tickets, escalating issues where appropriate, and contributing to the smooth operation of end … within a dynamic and supportive team. We are looking for someone with: * Outstanding customer service skills and a strong service-oriented mindset * Proficiency in Microsoft technologies, particularly Office 365 and Azure Active Directory * A proactive support analyst who is eager to learn and develop professionally * Experience supporting user lifecycle … processes (joiners, movers, leavers) Desirable: Experience supporting Dynamics 365 Familiarity with Microsoft Intune This is a fantastic opportunity to join a well-respected organisation with clear pathways for career development. You'll gain exposure to both support and project-based work, offering variety and the potential for More ❯
Employment Type: Permanent
Salary: £28000 - £30000/annum
Posted: