setting. Deep expertise in Windows Server (2019/2022/2025), Active Directory, DNS, GPO. Hands-on experience with VMware vSphere, Hyper-V, Azure (IaaS/PaaS), O365, Intune, SCCM/… MCM. PowerShell scripting skills and solid understanding of networking, storage, and enterprise security. Experience working in or with data centres, including hardware installation and support. Desirable certifications: VCP, CCNA, Microsoft, Azure Architect, ITIL v4. Why Join Us? Be part of a team that's earned 14+ industry awards in the past five years. Access structured training, certifications, and career More ❯
typical' UK working hours. About the Role: As IT Transformation Lead, you will: Lead and evolve our support operations, ensuring consistently excellent service delivery. Blend deep technical knowledge in Microsoft infrastructure with operational leadership. Serve as a technical leader and escalation point for infrastructure projects and operational support. Mentor engineers and engage directly with clients to deliver exceptional service. … project teams to align technical services with contractual commitments and business needs. Technical Leadership & Strategy: Lead infrastructure upgrade and migration projects, ensuring systems are secure, patched, and compliant. Oversee Microsoft 365 Security & Compliance technologies including Defender, Purview, and Conditional Access. People & Process: Mentor engineers, evaluate skills and training needs, and support career development. Education and Experience: The ideal candidate … will have: Leadership experience in technical operations or infrastructure delivery, preferably within an MSP. Deep knowledge of Windows Server, Active Directory, Azure services, MicrosoftIntune, and Microsoft 365 security & compliance platforms. Strong experience managing SLAs, escalations, and incident/problem workflows. Familiarity with ITIL frameworks and ISO compliant environments. Preferred Qualifications: Microsoft certifications (e.g., Azure More ❯
