Experience: Strong experience in Office 365, Windows Server, Azure, and core infrastructure (AD, DHCP, DNS) Knowledge of ITIL-based service management processes Experience with device management (JAMF, MDM, Intune) and Apple technologies Excellent problem-solving, organisational, and communication skills Ability to work independently and collaboratively within a team Awareness of cybersecurity best practices, MFA, and phishing prevention Familiarity More ❯
and core network services (AD, DHCP, DNS). Manage and track IT assets, licences, and documentation to ensure accuracy and compliance. Support cloud and on-premises platforms including Microsoft 365, Teams, and SharePoint. Assist with projects, upgrades, and system improvements, contributing to a secure and stable IT environment. Champion cybersecurity awareness within the organisation. Collaborate with central IT teams … to resolve infrastructure or system-wide issues promptly. About You Proven experience providing 1st & 2nd line technical support. Strong troubleshooting skills across Windows 10/11, Microsoft 365, and network systems. Familiarity with Azure AD & Intune. Excellent communication and customer service skills, with a calm, proactive approach. Strong attention to detail and ability to document processes clearly. Able to More ❯
be working: It is a Bournemouth based contractual opportunity, Band 2 engineer. No Sponsorship provided for this role. Band 2 Tenure -Dispatch & Backfill engineer Job Description Windows 7-10, Microsoft Active Directory, utilization of GPOs, MS Office 365, PC hardware installation and troubleshooting, Enterprise anti-virus solutions, Helpdesk ticketing systems. · Mobile device management including IOS and Android devices, Enterprise … in a fast-changing industry and work environment. · Willing to work off-hours and weekends when required for projects or emergency support. Responsibilities and Functions Deploy SCCM/Intune Custom image to new Devices Configure Device and core Applications Coordinate with Users for replacement device Configure User experience and Custom applications, whenever required Provide user 1st & 2nd line More ❯
