2 of 2 SaaS Jobs in Bournemouth

Support, Incident management, problem resolution, triage, team management, team leading, Agile, JIRA, Customer support, SaaS, Best Practice This is a new permanent role. UK home-based but with regular trips to the South Coast (Devon/Dorset, Hants) for management meetings. This is a team lead/management role that … will work across IT (QA, Product, Software Development) to ensure delivery of great customer service and problem resolution to technical issues around a SaaS software platform. Technically, an understanding of SQL, C#, JIRA, and Agile is useful, but the role is a mix of management and technical. Good leadership skills ...

doing as the TechOps Specialist: Own the TechOps roadmap: Partner with the Tech Director to define internal tech strategy, ensuring the SaaS stack and hardware support the business as it continues to grow.. Manage and iterate their tech stack: Take ownership of their core SaaS tools, making sure they ...