queues and meet internal support SLAs Provide technical mentoring to others Key Requirements: Proven experience with Office 365, including, Teams, SharePoint, Azure AD, OneDrive, MicrosoftIntune/Autopilot General Windows Server, networking, firewalls, switches knowledge Strong troubleshooting skills and attention to detail Experience in remote support and More ❯
Experience Technical Working knowledge of an ITSM tool, preferably ServiceNow. ITIL Foundation certification. Working knowledge of ISO27001. Experience with Citrix Desktop Director. Proficiency in Microsoft Office products, including M365/Teams. Familiarity with document and case management systems. Knowledge of VPN and remote access solutions. Understanding of desktop hardware. … as possible. Ability to escalate incidents to other support teams where necessary. Experience managing user accounts in Active Directory, Exchange, ManageEngine, and MS Intune Admin Centre. Experience installing, configuring, and troubleshooting IT equipment, including workstations, monitors, laptops, and mobile devices. Familiarity with configuring and maintaining MFD printers. Ability More ❯
Bristol, Avon, South West, United Kingdom Hybrid / WFH Options
Focus Resourcing Group
the Managed Service. Location: Hybrid - working between Head Office in Cardiff, home and at client site (primarily London). What you'll be doing: Microsoft Infrastructure: Maintain and support Entra ID, Azure, VMs, and hosted services. Ensure compliance with Cyber Essentials through timely patching and monitoring. Endpoint Management: Oversee … MDM/Intune, Apple Business Manager, and Manage Engine. Manage Autopilot deployments and enforce security baselines. Automation: Develop PowerShell scripts to streamline operations and boost efficiency. Backup & Disaster Recovery: Ensure smooth backup operations, conduct regular recovery tests, and manage incident response. Upgrades & Improvements: Proactively monitor and enhance infrastructure … contribute to knowledge base development. What we're looking for: Bachelor's degree in computer science, Information Technology, or a related field. AZ-104: Microsoft Azure Administrator Minimum of 5 years of experience in a similar role. Strong knowledge of infrastructure and security management. Experience with Azure, AWS, IntuneMore ❯
Bristol, Avon, South West, United Kingdom Hybrid / WFH Options
Sanderson Recruitment
Support Analyst, End user Security Engineer (Vulnerabilities), Intune, Endpoint configuration Manager. Our client, a market leader in their sector, are looking to hire a contractor for an endpoint security project to ensure the efficient operation of end user devices, including Laptops, phones, handheld devices etc. The primary responsibility … assessments, implementing security measures and liaising with various depts. The successful candidate will implement and manage software patches promptly and configure MS Teams, Intune and Endpoint Config Manager accordingly. Skills required: - Relevant experience in vulnerability management and endpoint security Strong knowledge of MS Teams, Intune and … security updates are applied promptly to mitigate vulnerabilities. Conduct regular reviews of outstanding vulnerability and patch management activities using tools such as Qualys and Microsoft InTune. Maintain configuration baselines for end user devices and ensuring compliance with organisational standards. Collaborate with various departments to address and remediate vulnerabilities identified More ❯