Bury, east anglia, United Kingdom Hybrid / WFH Options
Syntax Integration Limited
involves providing comprehensive IT support, including monitoring alerts, performing backup checks, and resolving customer issues via calls and tickets. The role requires proficiency in Microsoft Cloud solutions, Windows Server OS, and backup tools, along with strong problem-solving and communication skills. Shifts Primary Shift: Monday to Friday, morning shift … Maintain accurate records of all incidents, service requests, problems, and resolutions. Follow internal and external procedures for documenting work. Technical Skills Required Proficiency in Microsoft Cloud solutions such as Office 365 (Exchange Online, SharePoint Online, OneDrive for Business). Experience managing devices and remote systems using tools like Intune … Exchange, WDS. File and folder security management. Smartphone troubleshooting. Familiarity with backup and disaster recovery tools like Azure, SkyKick, Barracuda, and Spanning. Understanding of Microsoft security tools, including Multifactor Authentication and Azure Audit Logs. Soft Skills Required: Experience working on an IT Service Desk. Understanding of ITIL Service Management More ❯
bury, north west england, United Kingdom Hybrid / WFH Options
Syntax Integration Limited
involves providing comprehensive IT support, including monitoring alerts, performing backup checks, and resolving customer issues via calls and tickets. The role requires proficiency in Microsoft Cloud solutions, Windows Server OS, and backup tools, along with strong problem-solving and communication skills. Shifts Primary Shift: Monday to Friday, morning shift … Maintain accurate records of all incidents, service requests, problems, and resolutions. Follow internal and external procedures for documenting work. Technical Skills Required Proficiency in Microsoft Cloud solutions such as Office 365 (Exchange Online, SharePoint Online, OneDrive for Business). Experience managing devices and remote systems using tools like Intune … Exchange, WDS. File and folder security management. Smartphone troubleshooting. Familiarity with backup and disaster recovery tools like Azure, SkyKick, Barracuda, and Spanning. Understanding of Microsoft security tools, including Multifactor Authentication and Azure Audit Logs. Soft Skills Required: Experience working on an IT Service Desk. Understanding of ITIL Service Management More ❯
Bury, Radcliffe, Greater Manchester, United Kingdom Hybrid / WFH Options
Morson Talent
or 1st line support. Experience installing and configuring modern Windows based computer hardware and operating systems (i.e. Windows 11). Experience using and troubleshooting Microsoft Office 365 (MS Word, Excel, Outlook etc.). Strong and effective verbal and written communication skills at all levels. Flexible and adaptable to accommodate … all tasks. Ability to work in line with CBS Core Values of pride, integrity, accountability, continuous improvement, and enjoyment Desirable Experience working with Intune/Autopilot Experience working with Visual Basic for Applications (VBA). Experience in Vulnerability testing and associated rectification work. Familiarity with any of the More ❯