Cambridge, Cambridgeshire, United Kingdom Hybrid / WFH Options
1 Tech Staffing Ltd
Service Provider (MSP), providing helpdesk support and hardware configuration. DNS, DHCP Strong knowledge of IT hardware, including laptops, printers, and peripherals. Experience working with MicrosoftIntune for device management is essential. Excellent communication and customer service skills. Ability to multitask and prioritize workload effectively. A proactive attitude … Service Provider (MSP), providing helpdesk support and hardware configuration. DNS, DHCP Strong knowledge of IT hardware, including laptops, printers, and peripherals. Experience working with MicrosoftIntune for device management is essential. Excellent communication and customer service skills. Ability to multitask and prioritize workload effectively. A proactive attitude more »
customers effectively Experience in a similar support environment Experience of Active Directory, Azure, Office365, Windows Defender Familiarity with tools, such as EndPoint/inTune or JAMF or imaging processes What We Offer When you join Jagex you can look forward to a generous Perks & Benefits package including: Private more »
comprehensive support documentation and provide guidance to IT colleagues Stay at the forefront of technology trends, evaluating their applicability for our organization 💡 Core Technologies: Microsoft Office, O365, Azure, Intune HPE datacentre infrastructure VMware virtualisation Microsoft System Centre suite Symantec ITMS (Altiris) Microsoft SQL Veeam Enterprise more »
Customers, VIP user management * Vendor management * Responding in a timely fashion to reactive or proactive incidents * Recording and documenting incident tickets * Monitoring Phones, emails, Microsoft Team chat for any incoming incidents * Management of Win-10 devices (MMD - Microsoft Managed Devices) * Technical troubleshooting, issues identification and resolution of various … devices * Experience in configuring iPhone/iPad * Creating or deleting ID's for Joiner/Leaver/Mover on Azure portal * Knowledge in new Microsoft Team creation in Teams admin portal * L1 Support knowledge of Application & SharePoint * L1 support troubleshoot office Apps. * Should have effective communications skills * Ability to … to understand Intune administration * Knowledge on supporting conference room devices * Knowledge on managing cloud printing * Managing asset inventory. * Desktop support experience on Microsoft Managed desktop environment * ITIL certifications or process knowledge This is an excellent opportunity on a great project of work, If you are looking for more »
