security measures are implemented and maintained across all systems. Collaborate with other team members to improve efficiency and effectiveness of IT operations. Requirements: Extensive experience working with O365, Intune, Azure, and Active Directory, Networking (DNS/DHCP). Previous experience working for a Managed Service Provider (MSP) is highly desirable. … Strong knowledge of cloud-based solutions and end-user support. Excellent communication and customer service skills. Ability to work independently and as part of a team. Relevant certifications (e.g., Microsoft Certified: Modern Desktop Administrator Associate) are a plus. This is a fantastic opportunity for an ambitious individual who is looking to take their career to the next level. If More ❯
Cardiff, South Glamorgan, Wales, United Kingdom Hybrid / WFH Options
1TECH STAFFING LIMITED
security measures are implemented and maintained across all systems. Collaborate with other team members to improve efficiency and effectiveness of IT operations. Requirements: Extensive experience working with O365, Intune, Azure, and Active Directory, Networking (DNS/DHCP). Previous experience working for a Managed Service Provider (MSP) is highly desirable. … Strong knowledge of cloud-based solutions and end-user support. Excellent communication and customer service skills. Ability to work independently and as part of a team. Relevant certifications (e.g., Microsoft Certified: Modern Desktop Administrator Associate) are a plus. This is a fantastic opportunity for an ambitious individual who is looking to take their career to the next level. If More ❯
delighted to be the talent partner for an established IT services provider seeking a Cloud Technician to join their growing team. This is a fantastic opportunity for an experienced Microsoft Cloud professional to step into a client-facing, second-line technical role with real career progression. Why this role? As a Cloud Technician, you'll deliver cutting-edge Microsoft … to varied customer environments - working both from the office and on-site - while playing a key role in projects that drive digital transformation. What you'll be doing Delivering Microsoft Cloud solutions (Azure, Microsoft 365, associated products) Providing advanced diagnostics and support for complex technical issues Supporting and guiding the 1st line team on escalations Liaising directly with … policies Assisting with evaluation of new technologies and beta releases Offering software application support to customers after training What we're looking for Minimum of 3 years' experience in Microsoft Cloud support, delivery, and administration Strong skills in Microsoft 365 and Azure administration Confident communicator with excellent customer service skills Ability to take ownership of projects/issues More ❯
IT Service Desk Analyst Role: IT Service Desk Analyst Specialism(s): IT Service Desk, Service Delivery, User Support, Windows 11, Microsoft, Deployment, SCCM, Azure, IT Hardware, User Service Support Type: Contract, Daily Rate IR35 Determination: Inside IR35 Duration: 3 Months Pay Rate: £18 - £20 per hour Start: ASAP/Urgent IT Service Desk Analyst CPS Group UK are delighted … the IT Service Desk Analyst will primarily provide user-facing support and support small IT-centric projects such as rolling out Windows 11 devices and reimaging machines using the Microsoft Deployment kit (MDT) and SCCM. The IT Service Desk Analyst will also assist with other key technical duties including floor-walking, assisting the Service Desk team in completing tickets … responding to requests for IT hardware and software and answering in-bound IT Support calls. Role Requirements & Experience - Exceptional user-facing and communication skills - Hands-on experience using core Microsoft support technologies (e.g. SCCM, MDT, Intune) - Experience deploying Windows 11 devices/upgrading from Windows 10 - Experience with Microsoft Azure (desirable) - Able to work on-site More ❯
