Service Desk Engineer
- Hiring Organisation
- Proactive Appointments
- Location
- Maidenhead, Berkshire, United Kingdom
- Employment Type
- Permanent
- Salary
- GBP 28,000 - 29,000 Annual
satisfaction. Your responsibilities will include: Providing first-line technical support via phone, email and remote support tools. Managing user accounts across Active Directory and Microsoft 365. Troubleshooting Windows 10/11 and Microsoft Office issues. Supporting networking fundamentals, including DNS, DHCP and email-related issues. Managing support tickets … prioritise workload and manage multiple support requests. Technical Knowledge You'll have experience with: Active Directory Windows Server (2012 onwards) Windows 10/11 Microsoft Office Microsoft 365 Administration Networking fundamentals (DNS, DHCP and email) Experience with any of the following would be advantageous: Microsoft Intune ...