Bath, Somerset, South West, United Kingdom Hybrid / WFH Options
Penelope
and/or Google Workspace Experience supporting networking devices/functions such as DHCP, Wi-Fi, routers, broadband etc. Experience supporting Windows 10 and common desktop software including Microsoft Office Basic understanding of cloud concepts Have the right to work in the UK At least two years experience * in a similar position. (*experience excludes any time as an apprentice … and devices running MacOS Experience supporting virtualised infrastructure assets Experience of MDM (mobile device management) inTune/Apple Configurator Networking skills, TCP/IP, routing, DNS, etc MicrosoftWindows Server 2008 2019 experience A certified MCP (Microsoft Certified Professional) Experience working within a managed service provider (MSP) environment A Bachelor's Degree or equivalent advanced studies More ❯
hands-on technical support, ensuring minimal downtime and maximum productivity for end-users. Responsibilities include troubleshooting Windows 10, networks, VPNs, printers, and mobile devices, managing incidents, asset inventory, and Microsoft Managed Devices. You will also handle device builds, Tech-Bar support, account administration (Active Directory/Azure), and hardware logistics. Key Skills: * Proven Windows 10 & desktop support experience * SCCM …/Intune administration * Office 365 & Teams support * Hardware and peripheral troubleshooting * Excellent customer service and problem-solving skills * ITIL knowledge desirable Requirements: * UK SC Cleared (mandatory) * Strong communication & multitasking skills Join a collaborative team delivering reliable, high-quality IT support in a critical environment. Apply today. More ❯
across a variety of technologies. Key Responsibilities Provide L1 support for hardware, software, Windows 10, VPNs, printers, mobile devices, and Office apps. Build, deploy, and manage laptops/desktops (Microsoft Managed Devices). Troubleshoot network, application, and conference room device issues. Manage incidents, update tickets, and maintain asset inventory. Support VIP users and handle vendor coordination. Configure Azure accounts … Teams admin settings, and Intune policies. Perform … IT desk moves, patching, meeting room setup, and device retirement. Provide in-person Tech Bar support and training when required. Required Skills & Experience Proven desktop support experience in a Microsoft Managed Desktop environment. Strong knowledge of Windows 10 troubleshooting, Intune, and antivirus tools (Defender/McAfee). Experience with Azure account management, Teams admin, and SharePoint L1 More ❯