21 of 21 Microsoft 365 Jobs in Somerset

Senior Technical Support Analyst (Microsoft 365 Specialist) - 5408 Job Type Permanent Location Taunton, Hammersmith or Birmingham Our client is seeking a Senior Service Desk Analyst for a well-established MSP and to be based in either their Taunton, Summerset office or their Hammersmith, London office or their Birmingham office, with 2 days remote working. Key Responsibilities: • Provide … 3rd line technical support to clients, specialising in Microsoft 365 (Exchange Online, SharePoint & Teams, etc.) • Manage and resolve complex issues related to desktop environments, including hardware and software configurations. • Support network infrastructure, including routers, firewalls, switches and VPN setups. • Troubleshoot and resolve escalated tickets from the 2nd line support team. • Perform system administration tasks, including Active Directory … Azure AD and other cloud-based platforms. • Plan, implement, and manage migration projects, particularly around Microsoft 365 and other cloud solutions. • Monitor system performance and ensure high availability for business-critical services. • Liaise with external vendors and service providers to resolve issues when required. • Provide mentorship and guidance to junior support staff. • Microsoft 365 More ❯

deploy, and manage with VMware ESXi/vCentre and Hyper-V; clustering is a strong advantage Backup & DR : Champion backup strategies and disaster recovery operations-Veeam or equivalent. Cloud & M365/Azure : Own administration of Microsoft 365, Azure, and Intune. Scripting & Automation : Build and adapt scripts in PowerShell and other languages to automate processes. Networking & Security : Configure … to IT strategy and documentation. You'll Stand Out With: Certifications: MSCE, VMware VCP, Cisco, Apple ACMT, and ITIL V3/V4. Cloud migration/project experience (Azure, Oracle, M365, server-to-cloud). Experience with AutoTask, Datto RMM, and Cyber Essentials compliance. Containerisation know-how (Docker, Kubernetes). Excellent communication skills and proven leadership potential with an interest in More ❯

commercial requirements while helping improve our overall security resilience. RESPONSIBILITIES Core responsibilities include: Identification, design and implementation of effective security controls across Clarks' IT and Technology landscape incorporating Azure, M365 and other SaaS services - identifying new product features, functionality, and service improvements for existing solutions & designing new security solutions to improve the posture on endpoints, servers, and other assets - covering More ❯

to provide first line support for all IT users across the business using our helpdesk system Learning to use, configure and maintain key IT systems such as Active Directory, Microsoft 365, Microsoft Azure, Microsoft Intune & Barracuda Learning to setup, configure & maintain a range of IT equipment including laptops, tablets & smart phones. This will also include More ❯

external stakeholders. Excellent organisational skills and attention to detail. Ability to manage multiple priorities in a fast-paced environment. Proficiency with Microsoft technology stack (Windows Desktop, Windows Server, M365). Network equipment installation and configuration skills, including routers, firewalls, wireless systems, and network equipment from vendors like Draytek, SonicWall, Fortinet, Watchguard, Meraki, Cisco, Unifi, Netgear, and HP Aruba. Additional … Linux, and macOS. Certifications : CompTIA Network+ for foundational networking knowledge. CompTIA Security+ for network security best practices. CCNA (Cisco Certified Network Associate) for Cisco networking devices and infrastructure. MCSA (Microsoft Certified Solutions Associate) or MCSE (Microsoft Certified Solutions Expert) for expertise in Windows Server and networking environments. Exceptional Problem-Solving Skills : Strong analytical abilities to identify issues and More ❯

customer service and communicate effectively What You'll Need: 2+ years in a technical support role (MSP experience a strong advantage) Solid knowledge of Windows 10/11, Office 365, Active Directory, and basic networking Experience supporting cloud platforms (e.g., Microsoft 365, Azure, etc.) Strong troubleshooting skills and a calm, methodical approach Full UK driving More ❯

customer service and communicate effectively What You'll Need: 2+ years in a technical support role (MSP experience a strong advantage) Solid knowledge of Windows 10/11, Office 365, Active Directory, and basic networking Experience supporting cloud platforms (e.g., Microsoft 365, Azure, etc.) Strong troubleshooting skills and a calm, methodical approach Full UK driving More ❯

as well as helping to deliver projects across the business. Essential skills of the IT Technician: Microsoft server and Cloud operating systems and infrastructure experience MS applications including O365 admin Networking experience with Switches, Routers and Firewalls Understanding of ITIL processes and procedures Experience with Active Directory, Group Policy, DNS, DHCP, TCP/IP Desirable experience of the IT More ❯

excellent opportunity for an IT Technician to join an organisation based in Weston super mare. This role will involve assisting internal users on their IT issues, ranging across their Microsoft and Application suite. You'll be assisting users via the telephone, emails and tickets, ensuring you are working to agreed SLAs. Benefits for the IT Technician 24 days + … documenting solutions to problems on the companies knowledge base. Required Skills & Experience of the IT Support Engineer: Good working knowledge of Windows operating systems (10/11) Experience with Office365 applications and environment Understanding of Active Directory and Windows Server Basic networking skills (TCP/IP, DNS and DHCP) Excellent communication skills both written and verbal If you are interested More ❯

client IT environments, business priorities, and challenges. Offer expert guidance on IT best practices, solution optimisation, and innovative technology adoption, including cloud services, cybersecurity, and workplace technologies such as Microsoft 365, Azure, AWS, and Google Cloud Platform. Translate technical concepts into business-aligned language for non-technical stakeholders. Advise on emerging technologies like AI and machine learning More ❯

Be Doing As Digital Architecture Manager, you'll define and govern solution architecture across complex digital environments — including cloud platforms, enterprise networks, business systems, and modern workplace tools like Microsoft 365 and Copilot. You'll ensure all solutions align with a forward-looking digital strategy, meet compliance and security standards, and are designed for scale, resilience, and … business teams to translate strategic goals into practical technical designs Champion security-by-design and compliance with frameworks like NIS2 and ISO27001 Guide architectural decisions across Azure, Power Platform, M365, and related tools Steer innovation, solution modernisation, and cloud governance Manage a team of solution architects, developing capability and fostering a culture of continuous improvement What You'll Bring Proven … experience leading solution architecture in large-scale digital transformation environments Deep understanding of Azure, enterprise networking, cloud-native development, and OT integration Expertise in Microsoft 365, API management, and AI-enabled tools Strong knowledge of cybersecurity, compliance, and regulated environments Leadership experience in guiding architectural teams and delivering strategic technical change Excellent communication and stakeholder engagement skills More ❯

sure our clients are not just enjoying the benefits of the cloud but exploiting them as well. We are recognised as leaders within Sitecore, Dynamics 365, Office 365 and the products within such as SharePoint, Power Platform, Yammer and Microsoft Teams. A Microsoft Gold Partner five times over! We have a colourful team who More ❯

holidays Career progression As a Technical Consultant, you will have most of the following: Experience working with customers, offering technical solutions Excellent customer service skills Significant technical knowledge across M365, Windows Server, Virtualisation, Active Directory, Exchange, Switches, Firewalls and communication Networks The ability to problem solve quickly The ability to talk to senior, non-technical stakeholders This is an urgent More ❯

Strong experience in email/domain migrations (e.g. Exchange to GWS) Comfortable with client-facing consulting and stakeholder management Experience integrating GWS with tools like Okta, Azure AD, or M365 Understanding of security, compliance, and data governance in GWS environments Bonus points for: GWS certifications (e.g. Google Workspace Administrator) Scripting knowledge (e.g. Apps Script, PowerShell, Python) Broader cloud experience (e.g. More ❯

team. You will lead the creation, administration, management, and monitoring of the Facility Maintenance Management System, using cutting-edge SharePoint tools like Power Apps, Power Automate, and other Office 365 applications. You will be the go-to person for user support and in-house solutions, championing design accessibility, privacy standards, and continuous improvement. Key Responsibilities: Offer expert guidance … the generation of SharePoint sites using Power BI, Power Apps, and Power Automate. What We're Looking For: Strong IT skills with a deep understanding of the MS Office 365 suite. Proficiency in SharePoint, Power BI, Power Apps, and Power Automate. Familiarity with Electronic Document Management Systems (EDMS). Bonus Skills: Knowledge of change management, revision control, and More ❯

and backups Collaborate on IT projects and contribute to documentation What We're Looking For: Experience in a similar IT support role Solid understanding of Windows OS and Office 365 Familiarity with hardware components and troubleshooting Strong communication and problem-solving skills A team player with a service-oriented mindset If you're ready to take the next More ❯

tools and techniques to support these activities – Jira, Miro, xurrent, ITIL Messaging and Collaboration Provide second and third line support and fulfil service requests relevant to UCL’s Office 365 applications and infrastructure Create and review customer and operational documentation relating to the service Deliver service improvement features for UCL’s Messaging & Collaboration service if desired. This will More ❯

direction of IT training improvement. To be considered for the role you'll need to be an experienced IT training manager ideally with legal sector experience. Knowledge of the Microsoft 365 suite and bespoke legal applications would be beneficial. You'll need to be confident in managing & supporting a small team of IT trainers and also working More ❯

direction of IT training improvement. To be considered for the role you'll need to be an experienced IT training manager ideally with legal sector experience. Knowledge of the Microsoft 365 suite and bespoke legal applications would be beneficial. You'll need to be confident in managing & supporting a small team of IT trainers and also working More ❯

a smooth onboarding experience Collaborate with international offices - occasional travel required Take ownership of new IT initiatives as assigned by senior team Systems experience would be desirable across: Office 365 Salesforce Simpro Unleashed Xero Power BI Unifi Network Due to the volume of applications received for positions, it will not be possible to respond to all applications and More ❯

a smooth onboarding experience Collaborate with international offices – occasional travel required Take ownership of new IT initiatives as assigned by senior team Systems experience would be desirable across: Office 365 Salesforce Simpro Unleashed Xero Power BI Unifi Network Due to the volume of applications received for positions, it will not be possible to respond to all applications and More ❯