2Nd Line Support
- Hiring Organisation
- HW Select Ltd
- Location
- London, South East, England, United Kingdom
- Employment Type
- Full-Time
- Salary
- Salary negotiable
side and remote technical support by telephone, email, chat and remote-access tools Supporting employees, senior executives, VIP guests and international visitors Troubleshooting Windows, Microsoft 365, networking, VPN and virtual desktop issues Administering users and groups across cloud and on-premises environments Supporting Active Directory, Azure, Intune, Microsoft Teams, SharePoint and OneDrive Mentoring Service Desk technicians and providing guidance on technical issues Creating internal technical documentation and user-facing support guides Supporting Azure Virtual Desktop connectivity Coordinating with third-party suppliers and ensuring services meet agreed standards Assisting with workstation installations, office moves, hardware ...