Level 3 Support Analyst
- Hiring Organisation
- VINCI Construction
- Location
- Widnes, England, United Kingdom
Management – chasing outcomes for Problems, log new Problems from trends in incidents, advise Service Desk of Problem for linked tickets To provide escalated Intune troubleshooting Support mobile application lifecycle - application assessments for testing/validation … starter/leavers management in Azure for FDIS Formal qualifications required; • ITIL Foundation V4 Skills required; • Office 365 use and administration • ITSM tool use • Microsoft Azure • Microsoft Intune • HP hardware Experience required; • Ideally at least 2/3 years previous experience in a 2nd line support ...