Sales Support Coordinator
Leatherhead, England, United Kingdom
Hybrid / WFH Options
Hybrid / WFH Options
Bytes Software Services
point of contact for all incoming customer queries & respond within our standard 4-hour SLA Work collaboratively with your aligned Account Manager and our Vendor Alliances team on all licensing requests and presenting these back to the customer Work in collaboration with our Legal & Contract Teams to ensure customers adhere to the correct terms and conditions and contracts are … the necessary tools/information within the business SLA Ensure any contracted or agreed monthly reports are compiled and distributed in advance of effective date. To advise customers on licensing procedures and discuss purchasing options with them. Management of Customer Relationship Management System (Dynamics) for allocated accounts. Assist Account Manager with monthly forecasting and account mapping. Ensure all orders … Operational health checks on a regular basis. Provide cover for members of your team as necessary. Generation of incremental business opportunities through strong customer relationships. Be able to discuss Microsoft licensing programmes with customers and understand licensing rules and procedures for the different programmes available. To be able to source pricing for all vendors and be able More ❯
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