on expertise to ensure the seamless end-to-end delivery and operational management of IT infrastructure services. This role requires deep understanding of Windows Server, Active Directory, Azure services, Microsoft Intune and Microsoft 365 security & compliance platforms as well as a broad knowledge of IT service components. Occasional travel to the USA will be required. Additionally, you should … role for you! About the Role: As the IT Transformation Lead, you will: Lead and evolve our support operations, ensuring consistently excellent service delivery. Blend deep technical knowledge in Microsoft infrastructure with operational leadership. Serve as a technical leader and escalation point for infrastructure projects and operational support. Mentor engineers and engage directly with clients to deliver exceptional service. … project teams to align technical services with contractual commitments and business needs. Technical Leadership & Strategy: Lead infrastructure upgrade and migration projects, ensuring systems are secure, patched, and compliant. Oversee Microsoft 365 Security & Compliance technologies including Defender, Purview, and Conditional Access. People & Process: Mentor engineers, evaluate skills and training needs, and support career development. Education and Experience: The More ❯
typical' UK working hours. About the Role: As IT Transformation Lead, you will: Lead and evolve our support operations, ensuring consistently excellent service delivery. Blend deep technical knowledge in Microsoft infrastructure with operational leadership. Serve as a technical leader and escalation point for infrastructure projects and operational support. Mentor engineers and engage directly with clients to deliver exceptional service. … project teams to align technical services with contractual commitments and business needs. Technical Leadership & Strategy: Lead infrastructure upgrade and migration projects, ensuring systems are secure, patched, and compliant. Oversee Microsoft 365 Security & Compliance technologies including Defender, Purview, and Conditional Access. People & Process: Mentor engineers, evaluate skills and training needs, and support career development. Education and Experience: The … ideal candidate will have: Leadership experience in technical operations or infrastructure delivery, preferably within an MSP. Deep knowledge of Windows Server, Active Directory, Azure services, Microsoft Intune, and Microsoft 365 security & compliance platforms. Strong experience managing SLAs, escalations, and incident/problem workflows. Familiarity with ITIL frameworks and ISO compliant environments. Preferred Qualifications: Microsoft certifications (e.g., AzureMore ❯
Milton Keynes, Buckinghamshire, UK Hybrid / WFH Options
CyberOne
enjoyed my time here immensely and have learnt a huge amount in a short space of time, year-for-year I've learnt more here than I have at Microsoft and PwC.” - CyberOne Consultant About CyberOne CyberOne is a pure-play Microsoft security partner dedicated to helping enterprises realise the full value of the Microsoft Security portfolio … Copilot for Security and more. We combine deep technical expertise with outcome-driven services that accelerate secure cloud adoption, modernise threat protection and simplify compliance. Role Summary As our Microsoft Alliance & Security GTM Manager you will be CyberOne’s “insider” to Microsoft. Drawing on your recent experience inside Microsoft (or immediately after), you will activate, nurture and expand … with: Field sellers & specialist teams (Account Executives, Security Specialists, CSA, GBB, etc.) Partner Development Managers (PDMs) & channel leadership Industry & segment leads (Enterprise, SMC, Public Sector, Regulated) Your mission: translate Microsoft’s sales priorities into a steady, qualified pipeline for CyberOne, positioning us as the go-to co-sell services partner for everything security. Key Responsibilities Field relationship management – map More ❯