Oxford, Oxfordshire, United Kingdom Hybrid / WFH Options
Aurora Energy Research Limited
manual efforts and enhancing overall efficiency. Problem Solving and Innovation: Tackle intricate problems with a systematic and innovative approach, continuously seeking opportunities to optimize processes and deliver tangible results. Microsoft Technology Proficiency: Work to increase your familiarity with Microsoft technologies (the core tech stack at Aurora) to enhance our systems and processes, contributing to the automation and streamlining … positive, can-do attitude, and a team player Ability to work independently, to deadlines, managing priorities Excellent interpersonal skills with ability to build relationships at all levels Proficiency in Microsoft technologies with a keen interest in exploring and utilizing new tools. Power Automate/Power Platform experience Desirable attributes: Logic Apps experience Microsoft 365 administration and app support … inc. Teams, SharePoint, OneDrive) Entra AD, Microsoft Endpoint Manager experience MicrosoftPurview experience (sensitivity labels and DLP) Relevant Microsoft qualifications Power BI experience What we offer Some of the benefits we include are: Private Medical Insurance Dental Insurance Parental Support Salary-Exchange Pension Employee Assistance Programme (EAP) Local Oxford Discounts Cycle-to-work Scheme Flu More ❯
and regulatory alignment Help lead governance council meetings and drive strategic decision-making What You'll Bring Strong grounding in data governance and MDM Experience with tools like AzurePurview Big data cloud familiarity (e.g., Azure, Synapse, Databricks) Excellent stakeholder collaboration and analytical problem-solving skills Agile, iterative project delivery expertise What You'll Get Competitive salary More ❯
L2 Support Technician will provide first and second-level technical support to our internal users in a mixed Windows and MacOS environment. The role primarily involves supporting users with Microsoft 365 tools, troubleshooting hardware and software issues, and ensuring a high level of user satisfaction through efficient resolution of technical issues and provision of relevant advice Engage with users … to resolve issues related to Microsoft 365 tools, including Outlook, Teams, OneDrive, and SharePoint, and other company systems Perform remote and on-site troubleshooting to diagnose and resolve hardware and software issues. Respond to and resolve technical support tickets in a timely manner. Core Skills & Experience Excellent communication and interpersonal skills, and enthusiastic about helping others Proven experience as … a Technical Support Specialist or similar L1/L2 support role. Proficiency in both Windows and MacOS environments. Strong knowledge of Microsoft 365 applications (Outlook, Teams, OneDrive, SharePoint). Exposure to Microsoft Administrative tools (Entra, Intune, Defender, Exchange, Purview) Basic understanding of networking principles and troubleshooting. Desire to learn new skills, acquire knowledge, and to become More ❯